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Disc to Digital not working

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    Disc to Digital not working

    Help! I can't seem to get my disc to digital to work, I've tried it multiple ways. On my iPhone through both Safari and Chrome, I keep getting the error "Your current location is not your billing address" over and over again, even though I am! I've made sure that safari, chrome and my camera app all have location services turned on. My billing address is my current address and location. I've tried restarting my phone, moving around my apartment, but nothing seems to work. I tried the desktop app on my iMac as well, but every time I insert a DVD, it never recognizes it, the green wheel just keeps spinning and it never does anything. Help! I don't know why it's so hard to do this!

    #2
    My disc to digital doesn't work either. I click on scan barcode and it takes a picture so fast I cant get the whole barcode in. When I finally do, it tells me it cant recognize the barcode and try again. I have never used this, but bought some new release movies that didnt come with a digital copy and wanted them on VUDU.

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      #3
      Questions for you guys, what's the name of the movies that you are trying to convert to D2D? I am wondering if the newest movies work such as Aquaman.. or just on older movies.

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        #4
        Originally posted by LORD ZION View Post
        Questions for you guys, what's the name of the movies that you are trying to convert to D2D? I am wondering if the newest movies work such as Aquaman.. or just on older movies.

        No, it doesn't matter what movie people are trying to convert. It just that the APP itself doesn't even allow you to get pass beyond the "Your current location is not your billing address" verification, right after the scanbar code tap on the 2nd screen. This feature is broken and many complains aren't still being heard at all despite many have already complained to VUDU tech support.

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          #5
          Try the below tips:
          1. Update your Vudu D2D app or VUDU TO GO.
          2. Check your DVD drive.
          3. Some VUDU partners don't give permission for all their films. Try other DVD to digital conversion tools.

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            #6
            So someone from Vudu reached out to me about the mobile app, I had to update my address and remove my apartment number from it, and now it works fine! I still can?t get my Vudu to go app on my desktop to work though, it won?t recognize any disc I insert. I checked to make sure Vudu accepts each movie as well, still nothing, just a spinning green wheel...

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              #7
              I've been trying to edit my cart for a few days now but when I click edit it says "we are unable to complete this transaction."

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