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Disc to Digital not recognizing disc?

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    Disc to Digital not recognizing disc?

    Hi,

    Anyone know what to do, I downloaded the disc to digital program when I insert a disc I can hear my computer scan it and then it ejects but the Vudo To Go application did not do anything. There is a Add Disc button so I click that then insert the disc and again it reads the disc, ejects but a message keeps displaying saying "Waiting for Disc." I tried several and made sure they are in the library as titles available like The Bourne Identity.

    Help,

    Thanks,
    Craig

    #2
    Re: Disc to Digital not recognizing disc?

    Ignoring the Vudu app for now, will the movies play on your computer? It's possible your drive is pre-DVD or it's just not working correctly.

    Comment


      #3
      Re: Disc to Digital not recognizing disc?

      They are Blu-ray so I wonder if that is the issue. Blu-ray won't play on my Mac.

      Comment


        #4
        Re: Disc to Digital not recognizing disc?

        Originally posted by cgabriel View Post
        They are Blu-ray so I wonder if that is the issue. Blu-ray won't play on my Mac.
        Is it a DVD drive or a Bluray Drive. If your mac cannot even read or identify a Bluray disc (not necessarily play the movie), then the Vudu to go won't either.

        Comment


          #5
          Re: Disc to Digital not recognizing disc?

          Originally posted by Grey Ghost View Post
          Is it a DVD drive or a Bluray Drive. If your mac cannot even read or identify a Bluray disc (not necessarily play the movie), then the Vudu to go won't either.

          It's a DVD drive. So is there a way to get Blurays in their cloud without a Bluray drive. What's their CS phone number I can't find one.

          Comment


            #6
            Re: Disc to Digital not recognizing disc?

            Originally posted by cgabriel View Post
            It's a DVD drive. So is there a way to get Blurays in their cloud without a Bluray drive. What's their CS phone number I can't find one.
            It's on the "Contact Us" link at the bottom of this page:

            http://www.vudu.com/aboutus_contactus.html

            2 UHD
            724 HDX
            2 SD

            Comment


              #7
              Re: Disc to Digital not recognizing disc?

              Originally posted by lujan View Post
              It's on the "Contact Us" link at the bottom of this page:

              http://www.vudu.com/aboutus_contactus.html

              2 UHD
              724 HDX
              2 SD
              Thanks, I found it after I asked. Called them and have to take them into WallMart who will convert and upload them to Vudo for me.

              Thanks again

              Comment


                #8
                Re: Disc to Digital not recognizing disc?

                Originally posted by cgabriel View Post
                Thanks, I found it after I asked. Called them and have to take them into WallMart who will convert and upload them to Vudo for me.

                Thanks again
                Just remember, you can save a dollar on each on Blu-ray conversions if you convert 10 or more at once at home instead of at Walmart, and you can probably get an external Blu-ray drive for $30-40 bucks, less if you look for a used one on eBay.

                If you have a whole cabinet of Blu-rays to convert, and you're sure that a few dozen of them are eligible for D2D, then you might even save money buying an external drive. You'll certainly save yourself a trip. Or better yet, do you have a family member or close friend who has a computer with a Blu-ray drive? Just make sure to log out when you're done...even if you trust them, you don't want them to think they're buying a movie and have it charged to your account!
                Last edited by MaxH; 04-18-2016, 06:09 AM. Reason: Clarification

                Comment


                  #9
                  Have same problem; d2d fails to recognize disc, requests name, finds disc, then spins waiting for disc to be inserted; re-insert disc just loops back through same screens. Don?t tell me to take it to Walmart as they no longer do this. Disc is blu-ray of ?guardians of the galaxy? (2014 first one).

                  Comment


                    #10
                    Originally posted by hbob.skinner@gmail.com View Post
                    Have same problem; d2d fails to recognize disc, requests name, finds disc, then spins waiting for disc to be inserted; re-insert disc just loops back through same screens. Don?t tell me to take it to Walmart as they no longer do this. Disc is blu-ray of ?guardians of the galaxy? (2014 first one).
                    Disney titles (and their associated studios) are not eligible for D2D conversion.

                    Comment


                      #11
                      Originally posted by hbob.skinner@gmail.com View Post
                      Have same problem; d2d fails to recognize disc, requests name, finds disc, then spins waiting for disc to be inserted; re-insert disc just loops back through same screens. Don?t tell me to take it to Walmart as they no longer do this. Disc is blu-ray of ?guardians of the galaxy? (2014 first one).
                      You can go to the following link and type in the movie title to see if it's eligible before even trying the D2D system for the disc.

                      https://www.vudu.com/content/in_home...o_digital.html

                      Comment


                        #12
                        ...why then, does the D2D app show this as a disc in the list??? Why not tell the user that they?ve wasted their time trying to get the disc to load?? Biggest question is how did the version 2 disc load?? Or does the new versions with a valid code bypass this restriction???

                        Comment


                          #13
                          Is there any way that I can get a Disney disc to load into Vudu???

                          Comment


                            #14
                            Originally posted by hbob.skinner@gmail.com View Post
                            Is there any way that I can get a Disney disc to load into Vudu???
                            The answer is no. You cannot convert Disney titles.

                            Comment

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