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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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More Wal-Mart Problems.

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    #1

    More Wal-Mart Problems.

    I currently tried to use the Wal-Mart Disc To Digital Service for the first time... needless to say my experience thus far has been lacking.

    It took the girl at the counter a bit to get into the system, but I've read horror stories of Wal-Marts flat out denying they had the service at all, so I gave her kudos for trying.

    The movies I brought in were:

    The Lord of the Rings Extended Edition Trilogy
    The Godfather Trilogy
    The Alien Quadrilogy
    Alien vs Predator
    Alien vs Predator: Requiem
    Kick-***
    Sweeney Todd: The Demon Barber of Fleet Street
    Zombieland
    The Kingsmen

    Of all those, only the Alien Quadrilogy was unable to be transferred, and she had no idea why. I read on here they didn't take compilations, but the LOTR and Godfather sets went through with no problem. A bit bummed by that, but I'm fine with having the other movies all work. I get charged $26 for the service. I was under the impression that over 10 would be half off, but I guessed that was online only, and sucked it up because it's still a good deal.

    So I leave Wal-Mart, go get some chicken wings, sit down to enjoy some movies and lo and behold..... nothing. Not a single movie has transferred and it's been three hours since I left Wal-Mart. I call the store to ask if there's a wait time and when I can expect them. It takes me FIVE TRIES to get to the photo department, and sure enough, the guy there basically says in no uncertain terms, "I don't know. Call back tomorrow." *Click* That awesome Wal-Mart customer service.

    So has anyone had THIS problem with the D2D program at Wal-Mart? And if anyone else has used it, is the process instantaneous or is there supposed to be a lengthy delay between the process and actually having it show up in your library?
    Tags: None
    #2
    Re: More Wal-Mart Problems.

    Originally posted by Droosies View Post
    I currently tried to use the Wal-Mart Disc To Digital Service for the first time... needless to say my experience thus far has been lacking.

    It took the girl at the counter a bit to get into the system, but I've read horror stories of Wal-Marts flat out denying they had the service at all, so I gave her kudos for trying.

    The movies I brought in were:

    The Lord of the Rings Extended Edition Trilogy
    The Godfather Trilogy
    The Alien Quadrilogy
    Alien vs Predator
    Alien vs Predator: Requiem
    Kick-***
    Sweeney Todd: The Demon Barber of Fleet Street
    Zombieland
    The Kingsmen

    Of all those, only the Alien Quadrilogy was unable to be transferred, and she had no idea why. I read on here they didn't take compilations, but the LOTR and Godfather sets went through with no problem. A bit bummed by that, but I'm fine with having the other movies all work. I get charged $26 for the service. I was under the impression that over 10 would be half off, but I guessed that was online only, and sucked it up because it's still a good deal.

    So I leave Wal-Mart, go get some chicken wings, sit down to enjoy some movies and lo and behold..... nothing. Not a single movie has transferred and it's been three hours since I left Wal-Mart. I call the store to ask if there's a wait time and when I can expect them. It takes me FIVE TRIES to get to the photo department, and sure enough, the guy there basically says in no uncertain terms, "I don't know. Call back tomorrow." *Click* That awesome Wal-Mart customer service.

    So has anyone had THIS problem with the D2D program at Wal-Mart? And if anyone else has used it, is the process instantaneous or is there supposed to be a lengthy delay between the process and actually having it show up in your library?
    I am very sorry for the pain of a bad WM experience. Unfortunately, there is a wide range of consistency in the skillsets of employees at using the D2D system and some glitchiness in the program itself. Have had more than a few times when they were unable to convert my movies and had to make repeat visits.

    Having said that, once I actually paid for a conversion I have never had a delay in getting movies to appear in my account - usually the confirmation/receipt hits my email by the time I leave the store.

    From your post, I am assuming that you went into the store with a just a group of movies to convert. I would strongly recommend that you use the VUDU option to build your own list before the next time you go to the store. Makes it much easier and quicker for the WM employees to process your order and a whole lot less likely that you don't get a movie because they could not find it in the system.

    Hope it goes easier your next time!

    Comment

      #3
      Re: More Wal-Mart Problems.

      That would concern me . . . I've done many Walmart D2D trips (although it's been a while since my last one), and from my experience the titles should appear in your account almost instantaneously.

      Comment

        #4
        Re: More Wal-Mart Problems.

        Originally posted by Droosies View Post
        Of all those, only the Alien Quadrilogy was unable to be transferred, and she had no idea why. I read on here they didn't take compilations, but the LOTR and Godfather sets went through with no problem.

        Did you make up your list online before you went into the store???

        http://www.vudu.com/disc_to_digital.html

        Always go to the above page first, make your list, print out your list and take the print out and the discs to the store. You can absolutlety D2D the Alien Quadrilogy because I've done it!

        Comment

          #5
          Re: More Wal-Mart Problems.

          Originally posted by timshel View Post
          I am very sorry for the pain of a bad WM experience. Unfortunately, there is a wide range of consistency in the skillsets of employees at using the D2D system and some glitchiness in the program itself. Have had more than a few times when they were unable to convert my movies and had to make repeat visits.

          Having said that, once I actually paid for a conversion I have never had a delay in getting movies to appear in my account - usually the confirmation/receipt hits my email by the time I leave the store.

          From your post, I am assuming that you went into the store with a just a group of movies to convert. I would strongly recommend that you use the VUDU option to build your own list before the next time you go to the store. Makes it much easier and quicker for the WM employees to process your order and a whole lot less likely that you don't get a movie because they could not find it in the system.

          Hope it goes easier your next time!
          Yeah... no list, but I found out what the problem was... I have the word "panthers" in my e-mail address... the Wal-Mart employee wrote it down as "pantheers", so all the movies went into a separate account. Now I'm trying to go through the process of combining the accounts. It's now been a day and a half since that happened and nothing... How long does this process usually take?

          Comment

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