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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Updated Android App squishes Camera and won't scan any disc

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    Updated Android App squishes Camera and won't scan any disc

    Latest Android version updated August 7, version 7.3.r010.159621392 changed the Disc to Digital Camera which only shows a squished image and no longer will recognize a single UPC. And this is to say it won't scan anything as the image is distorted.

    #2
    I thought this was their new way of doing stuff, guess not! It's horrible! It's a tiny square now instead of the full camera shot. It took me forever to scan and I had to turn the phone sideways!

    Comment


      #3
      Turning the phone 90 degrees sideways (landscape) worked after much moving around. Turning the disc sideways did not. Still a very odd update and will discourage people.

      Comment


        #4
        Thanks for the feedback. I have let the Android devs know about this issue. Hopefully there's something we can do to make this a better experience for you all.

        UPDATE: Please let us know what specific devices you are using that's having this issue, thanks.

        Comment


          #5
          Just tried it with an LG V30 and One plus six, and both of them couldn't read the barcodes. The camera looked squished and looked very odd indeed.

          Comment


            #6
            What the crud???? This update has killed my camera too. Is there any way to roll back the update?
            Samsung SM-G930V

            Comment


              #7
              Moto Z2 Force Edition

              Comment


                #8
                I took a screenshot and attempted to upload it here yet despite the size being less than Max requirement it would not upload. I then put the image on an image hosting site hoping to add a link and that didn't work as links are not allowed on the forum w/o admin approval.

                So I found a way and it is in next post.

                Comment


                  #9

                  Comment


                    #10
                    Camera is broke on my Motorola Moto G Power and I pulled out my Moto E and doesn't work on that either. Both cameras show a squeezed image.

                    Comment


                      #11
                      Received an update to the app today. I've tested it and the camera is back to normal.

                      Thank you.

                      Comment


                        #12
                        When did the update happen? My Moto G5 S plus has this issue. App is up to date. version 7.3.r010.159621392, like the first poster.

                        Comment


                          #13
                          Originally posted by treborlicec View Post
                          When did the update happen? My Moto G5 S plus has this issue. App is up to date. version 7.3.r010.159621392, like the first poster.
                          Update for me was yesterday. My version now is 7.3.r011.159713926

                          Have you gone to the Play store and scanned for updates to you app?

                          Comment


                            #14
                            Originally posted by B2Net View Post

                            Update for me was yesterday. My version now is 7.3.r011.159713926

                            Have you gone to the Play store and scanned for updates to you app?
                            Found it. Updating now. Thanks.

                            Comment


                              #15
                              All I am getting now is a camera screen. No scanner at all.

                              Comment

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