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Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

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Vudu disc to digital titles in "invisible" cart on website not app?

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    #16
    Re: Vudu disc to digital titles in "invisible" cart on website not app?

    Originally posted by FelipeF View Post
    Unfortunately, this information that was given to you is incorrect. The disc-to-digital printable list is still available. When your list suddenly disappears and is no longer printable, it's because a title in your cart is no longer available for conversion. Customer care will need to remove the problematic title/s to make your cart reappear.
    My cart was still invisible even though I had had it cleared out twice, then all of a sudden it is working again, not sure how it happened.

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      #17
      Re: Vudu disc to digital titles in "invisible" cart on website not app?

      Originally posted by David260 View Post
      My cart was still invisible even though I had had it cleared out twice, then all of a sudden it is working again, not sure how it happened.
      I fixed your cart, Paper Towns is no longer available.

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        #18
        Re: Vudu disc to digital titles in "invisible" cart on website not app?

        Originally posted by FelipeF View Post
        I fixed your cart, Paper Towns is no longer available.

        lol, thanks. I'm not sure why that movie wasn't removed with the rest. Maybe they couldn't see it either? Seems like a glitch that should easily be fixed, if they are aware of it.

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          #19
          Re: Vudu disc to digital titles in "invisible" cart on website not app?

          I am having a similar issue. I tried to add several titles to vudu, and it says they are already in my cart, but they are not showing in my cart. It may be a holdover from a failed attempt at converting in-store a few years ago. Can you reset any/all invisible titles please? Thank you!

          (PS the titles were Lord of the Rings, Goodfellas, The Departed, and a few others I believe.)

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            #20
            Re: Vudu disc to digital titles in "invisible" cart on website not app?

            I believe I have a similar issue as I thought I deleted everything in my list on the website but when i tried to add "universal soldier the return" to my list it adds but I cant see it or access the print page.

            this probably stems from years ago when an walmart associate dumped my 20+ title vudu to go app list into my instore d2d list.

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              #21
              I too have the rogue cart that contains no movies but says it does. Can anyone reset?

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                #22
                Originally posted by OSFalcon0928@gmail.com View Post
                I too have the rogue cart that contains no movies but says it does. Can anyone reset?
                I have cleared your cart.

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                  #23
                  Can you please clear my cart m
                  binfoldz5@yahoo.com

                  Comment


                    #24
                    Hi could you please help me with my cart?
                    blackbutlerfan98@gmail.com

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