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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

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the playback quality function seems to not work to HDX

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    the playback quality function seems to not work to HDX

    I recently purchased the complete series of Breaking Bad and it came with a digital copy, of course. I implemented it onto the almighty movie/tv service that is Vudu. everything was going swimmingly until I saw the quality. just grotesque. felt like I was actually in the year 2008 with the quality I was looking at. I shrugged it off and never touched Vudu again but now I'm dedicated to seeing what the issue is. I know my laptop is powerful enough to display it in its HDX form, I even tested it on my iPhone 11 Pro Max, which has a 4K display screen, and yet it seemed to have the organic SD that was displayed on my laptop as well. I have a hunch that it is the title itself but if not, then I don't know what it could be.

    #2
    Playback is dependent on the browser being used. From the Customer Support page:



    What browser can I use to watch my movies on the web?

    Vudu supports a variety of browsers on both Mac and PC. You can watch in up to HDX on Safari and Windows Edge browsers, and SD playback on Chrome and Firefox.
    Please note that Internet Explorer 11 is no longer supported. On a Windows based PC, Windows Edge will give you access up to HDX quality.


    System requirements are as follows:
    1. A PC or Mac with Intel Core i5 (or AMD equivalent) processor
    2. 2gb of RAM
    3. A graphics card and display that are HDCP compliant (if you do not know if your graphics card or display are HDCP compliant, please check with the manufacturer for details).

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