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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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the playback quality function seems to not work to HDX

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    the playback quality function seems to not work to HDX

    I recently purchased the complete series of Breaking Bad and it came with a digital copy, of course. I implemented it onto the almighty movie/tv service that is Vudu. everything was going swimmingly until I saw the quality. just grotesque. felt like I was actually in the year 2008 with the quality I was looking at. I shrugged it off and never touched Vudu again but now I'm dedicated to seeing what the issue is. I know my laptop is powerful enough to display it in its HDX form, I even tested it on my iPhone 11 Pro Max, which has a 4K display screen, and yet it seemed to have the organic SD that was displayed on my laptop as well. I have a hunch that it is the title itself but if not, then I don't know what it could be.

    Playback is dependent on the browser being used. From the Customer Support page:

    What browser can I use to watch my movies on the web?

    Vudu supports a variety of browsers on both Mac and PC. You can watch in up to HDX on Safari and Windows Edge browsers, and SD playback on Chrome and Firefox.
    Please note that Internet Explorer 11 is no longer supported. On a Windows based PC, Windows Edge will give you access up to HDX quality.

    System requirements are as follows:
    1. A PC or Mac with Intel Core i5 (or AMD equivalent) processor
    2. 2gb of RAM
    3. A graphics card and display that are HDCP compliant (if you do not know if your graphics card or display are HDCP compliant, please check with the manufacturer for details).