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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Vudu To Go - Disc to Digital is blank now?

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    Vudu To Go - Disc to Digital is blank now?

    i recently converted 20 moves using the home disc to digital around 20 days ago and now i went to covert a few more and now the disc to digital section is all black i tried uninstalling reinstalling swapping out diff adobe air version etc.

    please help

    #2
    Re: Vudu To Go - Disc to Digital is blank now?

    I'm having the same issue! I installed the program on my Windows PC and it works just fine there. However, it no longer works on my Mac.

    https://forum.vudu.com/showthread.ph...-t-load-on-Mac

    Comment


      #3
      Re: Vudu To Go - Disc to Digital is blank now?

      I'm having the same problem. It's been occurring for at least the past 2 days. It was working fine last time I used it.

      I'm using the latest version of Vudu2Go and Adobe Air. My OS is Vista 64.

      Comment


        #4
        Re: Vudu To Go - Disc to Digital is blank now?

        I just tried loading Book of Shadows via D2D and mine loaded fine...

        Comment


          #5
          Re: Vudu To Go - Disc to Digital is blank now?

          Has anyone gotten this fixed yet? I just updated to the latest version of Vudu2Go, and I'm still getting the blank screen.

          Comment


            #6
            Re: Vudu To Go - Disc to Digital is blank now?

            Originally posted by tbdave View Post
            Has anyone gotten this fixed yet? I just updated to the latest version of Vudu2Go, and I'm still getting the blank screen.
            They posted an update:
            Vudu changed the stream media format recently.

            In order to continue to use VuduToGO, please upgrade to the latest version 2.2.8
            The thing is, mine never went blank, and I have not upgraded to the newest version, and I D2D'd It and Book of Shadows a few hours ago, and it still works fine for me. Something tells me they don't know the real issue yet.

            Comment


              #7
              Re: Vudu To Go - Disc to Digital is blank now?

              I just upgraded again hoping it would fix the problem and it is still a black window for me.

              Comment


                #8
                Re: Vudu To Go - Disc to Digital is blank now?

                Originally posted by Amblin11 View Post
                I just upgraded again hoping it would fix the problem and it is still a black window for me.
                Same issue here

                Comment


                  #9
                  Re: Vudu To Go - Disc to Digital is blank now?

                  Originally posted by Bryces17 View Post
                  Same issue here
                  Anyone know what the deal is? Downloads and purchases tabs appear file, Disc to Digital is blank.

                  VUDU to Go .8 release, Windows 7 64bit Pro edition, Adobe Air version 23.0.0.257, Google Chrome 53.0.2785.143 m. DELL laptop but that doesn't matter. Signed out and back in, no help. Uninstalled and reinstalled all components (files and registry) thoroughly and no help. Turned off firewall and anti-virus temporarily and no help either. Tab was blank when I booted up two days ago so I upgraded VUDU to GO and Air (I ignored the Air update message for weeks before that), and that didn't change anything. I just converted a good chunk of my library last week and all was fine.

                  Ideas?

                  Comment


                    #10
                    Re: Vudu To Go - Disc to Digital is blank now?

                    Same thing happened to me. Reinstalled the latest version and adobe air and it didn't make a difference.

                    Comment


                      #11
                      Re: Vudu To Go - Disc to Digital is blank now?

                      Just uninstalled Air and tried Air beta 23 release, with no fix. Uninstalled and regressed to try a version of Air 21 and that didn't help either.

                      Comment


                        #12
                        Re: Vudu To Go - Disc to Digital is blank now?

                        Having the same blank/black screen issue on the d2d page.

                        Comment


                          #13
                          Re: Vudu To Go - Disc to Digital is blank now?

                          We are looking into the blank D2D page issue, and will update V2G soon

                          Comment


                            #14
                            Re: Vudu To Go - Disc to Digital is blank now?

                            Originally posted by Watchme View Post
                            i recently converted 20 moves using the home disc to digital around 20 days ago and now i went to covert a few more and now the disc to digital section is all black i tried uninstalling reinstalling swapping out diff adobe air version etc.

                            please help
                            Installed "New" version today 9/7. Same issue!

                            Comment


                              #15
                              Re: Vudu To Go - Disc to Digital is blank now?

                              I came here to the forums to see if anyone else is having this problem. I've had a blank "Disc to Digital" tab since upgrading to Vudu To Go 2.2.8. I can still see my downloads per usual. I hope a bug fix is issued soon.

                              Comment

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