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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Vudu To Go - Disc to Digital is blank now?

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    #76
    Re: Vudu To Go - Disc to Digital is blank now?

    Originally posted by Bryces17 View Post
    Mine is not loading correctly in windows 10. However none of the movies I try to convert now seem to be recognized.
    Should say "now" instead of "not".

    Comment

      #77
      Re: Vudu To Go - Disc to Digital is blank now?

      Originally posted by FelipeF View Post
      I'm curious, can you try one more time and see if the D2D now comes up???
      I check it almost daily to see if there are updates. Nothing new today. My other tabs work fine.

      Comment

        #78
        Re: Vudu To Go - Disc to Digital is blank now?

        Alright, Alright, Alright....

        Here's the thing that worked for me. Mind you, i've been following this post since September, and VUDU's complete lack of responses and good information on how to fix it, is a joke. Vudu, you should be ashamed of yourselves, and your so-called software engineers, well, they need to be in the unemployment line. And to the group pushing Internet Explorer, you know this fix applies to other browsers.

        The issue seems to be a security issue. V2G needs to have SSL 2.0 and 3.0, as well as TLS 1.0, 1.1, and 1.2 checked, each one needs to have a little check in the box. You don't need to restart, you don't need IE, and it took me like 5 seconds. I use Chrome, and made these changes (i was missing 3 of the 5) and started V2G and went directly to D2D, it popped right up. BTW, you DO NOT need to empty your cart. I'm also using Windows 8.1.

        control panel -> network and internet -> internet options -> advanced -> go to security section -> check any of the above boxes not checked -> apply and you are on your way.

        i'm not a Mac user, but check out this site. It might get you guys in the right direction: https://knowledge.geotrust.com/suppo...int&actp=PRINT

        Comment

          #79
          Re: Vudu To Go - Disc to Digital is blank now?

          Originally posted by wickedlowki View Post
          Alright, Alright, Alright....

          Here's the thing that worked for me. Mind you, i've been following this post since September, and VUDU's complete lack of responses and good information on how to fix it, is a joke. Vudu, you should be ashamed of yourselves, and your so-called software engineers, well, they need to be in the unemployment line. And to the group pushing Internet Explorer, you know this fix applies to other browsers.

          The issue seems to be a security issue. V2G needs to have SSL 2.0 and 3.0, as well as TLS 1.0, 1.1, and 1.2 checked, each one needs to have a little check in the box. You don't need to restart, you don't need IE, and it took me like 5 seconds. I use Chrome, and made these changes (i was missing 3 of the 5) and started V2G and went directly to D2D, it popped right up. BTW, you DO NOT need to empty your cart. I'm also using Windows 8.1.

          control panel -> network and internet -> internet options -> advanced -> go to security section -> check any of the above boxes not checked -> apply and you are on your way.

          i'm not a Mac user, but check out this site. It might get you guys in the right direction: https://knowledge.geotrust.com/suppo...int&actp=PRINT
          For the record, I had nether SSL settings enabled, and the D2D tab was working just fine. I was never having the problem with the blank tab. I experimented with the TLS settings found that it only matters whether TLS 1.1 or 1.2 enabled. As long as either one of those is enabled, it works.

          Comment

            #80
            Re: Vudu To Go - Disc to Digital is blank now?

            Originally posted by wickedlowki View Post
            Alright, Alright, Alright....

            Here's the thing that worked for me. Mind you, i've been following this post since September, and VUDU's complete lack of responses and good information on how to fix it, is a joke. Vudu, you should be ashamed of yourselves, and your so-called software engineers, well, they need to be in the unemployment line. And to the group pushing Internet Explorer, you know this fix applies to other browsers.

            The issue seems to be a security issue. V2G needs to have SSL 2.0 and 3.0, as well as TLS 1.0, 1.1, and 1.2 checked, each one needs to have a little check in the box. You don't need to restart, you don't need IE, and it took me like 5 seconds. I use Chrome, and made these changes (i was missing 3 of the 5) and started V2G and went directly to D2D, it popped right up. BTW, you DO NOT need to empty your cart. I'm also using Windows 8.1.

            control panel -> network and internet -> internet options -> advanced -> go to security section -> check any of the above boxes not checked -> apply and you are on your way.

            i'm not a Mac user, but check out this site. It might get you guys in the right direction: https://knowledge.geotrust.com/suppo...int&actp=PRINT
            This worked! I can't thank you enough for bringing this to my attention, as all the other solutions (upgrading I.E) created more problems and didn't fix the issue. I wish Vudu had used more effective troubleshooting and was more speedy with their response, but now I can finally go back to converting my discs again. It's about time.

            Comment

              #81
              Re: Vudu To Go - Disc to Digital is blank now?

              Originally posted by MaxH View Post
              I've been using it on my 2014 MacBook Pro running OSX 10.11.6 without any problems.
              The only thing that worked for me was creating a new user on my mac and using it there, my main user account still plagued with issues.

              Comment

                #82
                Re: Vudu To Go - Disc to Digital is blank now?

                Originally posted by Amblin11 View Post
                AGAIN, been having this ONE issue on my MAC OS X Version 10.7.5 since September. My Disc to Digital window remains black even with the latest update. Everything else about the program works fine. Works perfectly fine on my Windows PC.

                Does anyone have a solution to this for MAC OS X 10.7.5???
                I am having the exact same issue and I'm also running Mac OSX 10.7.5

                I'm not sure on the specific date when my program stopped working, but I know it's been a few months, so it was probably September as well. I've put in a support request on VUDU's website but it's been a few weeks since then and I've not received any response. I'm glad I found this forum, so now I know I'm not the only one having this problem. I've tried doing some of the suggestions in this forum, but they have all been for Windows, so none of them work on my Mac... I'm going to try downloading the application on a friends windows computer tomorrow to see if it works on there, but VUDU really needs to get this fixed...

                Comment

                  #83
                  Re: Vudu To Go - Disc to Digital is blank now?

                  Originally posted by Fumtu View Post
                  Ok, I got it to work. It looks like the Disk to Digital application is built upon Internet Explorer. I do have IE8, but it's disabled for security reasons. What I had to do is go in and not only enable IE, but make sure that SSL and TLS are enabled.
                  Thank you for this. This is exactly the answer I needed. I don't know why VUDU doesn't make this information freely accessible on their website on an easy-to-find FAQs page or something.

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