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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Disc to digital cart invisible

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    Disc to digital cart invisible

    I've had an open ticket and I've posted on the forum for a problem I've had for two months now. My disc to digital cart is invisible. If I add a movie it shows the cart as empty but when I try to add it again it says it is already added. There is a movie in there that is not disc to digital available anymore. It has happened to me before, is there anyone who can remove it?

    #2
    Re: Disc to digital cart invisible

    Originally posted by David260 View Post
    I've had an open ticket and I've posted on the forum for a problem I've had for two months now. My disc to digital cart is invisible. If I add a movie it shows the cart as empty but when I try to add it again it says it is already added. There is a movie in there that is not disc to digital available anymore. It has happened to me before, is there anyone who can remove it?
    PM me your email on Vudu

    Comment


      #3
      Re: Disc to digital cart invisible

      Originally posted by FelipeF View Post
      PM me your email on Vudu



      Thank you.

      Comment


        #4
        Re: Disc to digital cart invisible

        Originally posted by FelipeF View Post
        PM me your email on Vudu
        I have the same issue. Sent you my login info in PM. Thanks!

        Comment


          #5
          Re: Disc to digital cart invisible

          Hi there,

          Did this get resolved, I have the same issue. I've raised a support ticket, but no response as yet.


          Thanks

          Richard

          Comment


            #6
            Re: Disc to digital cart invisible

            Originally posted by mkhera View Post
            I have the same issue. Sent you my login info in PM. Thanks!
            I replied to your PM.

            Comment


              #7
              Re: Disc to digital cart invisible

              Originally posted by rallen81 View Post
              Hi there,

              Did this get resolved, I have the same issue. I've raised a support ticket, but no response as yet.


              Thanks

              Richard
              Yes, FelipeF fixed it, in fact he is the same person who fixed it for me previously. The support ticket does not work for this issue. I told them exactly what was wrong, how to fix it, I even told them the name of the movie and how it was fixed previously and they still couldn't do it.
              I hope felipef is on their payroll and that they have him training others.

              Comment


                #8
                Re: Disc to digital cart invisible

                I am having this same issue as well. I called Vudu customer support and they told me it is just an issue that I have to deal with and just to bring in my DVD's and blu ray to walmart without a list. Is there anyone that can help me with this issue?

                Comment


                  #9
                  Re: Disc to digital cart invisible

                  Originally posted by DARKSIDE1138 View Post
                  I am having this same issue as well. I called Vudu customer support and they told me it is just an issue that I have to deal with and just to bring in my DVD's and blu ray to walmart without a list. Is there anyone that can help me with this issue?
                  The Town (Extended Cut) is no longer available for conversion. You should now have access to your cart.

                  Comment


                    #10
                    Re: Disc to digital cart invisible

                    My in-store disc-to-digital cart is invisible as well. I could sure use your assistance FelipeF. I have PMed you my info.

                    Comment


                      #11
                      Re: Disc to digital cart invisible

                      This happened to me to. V2Go app was having issues when I was trying to checkout so I closed it and relaunched. No checkout button. But when I try to add the same movies again, it says they're already in another cart.

                      Any ideas? I've tried uninstalling but no workie.

                      Comment


                        #12
                        Re: Disc to digital cart invisible

                        Originally posted by emjay73 View Post
                        This happened to me to. V2Go app was having issues when I was trying to checkout so I closed it and relaunched. No checkout button. But when I try to add the same movies again, it says they're already in another cart.

                        Any ideas? I've tried uninstalling but no workie.
                        Can you try to access your cart again?

                        Comment


                          #13
                          Re: Disc to digital cart invisible

                          FelipeF, it worked! Appreciate it very much!!

                          Comment


                            #14
                            Re: Disc to digital cart invisible

                            Felipe, I sent you a PM as well. Having the same issue. Hopefully you can help me. Thanks!

                            Comment


                              #15
                              I?m having the same issue. I decided to purchase the movie at full price hoping that would clear my cart. It did not work. How can I clear my cart?

                              Comment

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