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Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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D2D ELIGIBLE TITLES - UPC MISSING OR NOT RECOGNIZED

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    Originally posted by B2Net View Post

    I've had a trouble ticket out against this since May 2017. Transformers (the first one) as well as Batman 1989, Batman Returns, Batman Forever, Batman and Robin also exhibit this behavior.
    This is the first time I have had a problem like this. I am going to try it again later to see if the problem is fixed.

    Comment


      Originally posted by Kotor29 View Post

      This is the first time I have had a problem like this. I am going to try it again later to see if the problem is fixed.
      Some people have report being able to redeem them for the $5 upgrade and then contacting VUDU for a refund or credit of the difference. YMMV

      Comment


        Vudu, is there in chance these will ever be corrected? We have been providing corrections, and it seems as if no one is even reading these threads?

        Comment


          These DVDs are not working:

          Borderline 2002 - DVD - 043396098664
          WHERE ARE THE CHILDREN? - DVD - 683904543653
          Having Our Say: The Delany Sisters' First One Hundred Years - DVD - 043396404991
          Prosecuting Casey Anthony - DVD - 024543882596

          Comment


            Hatchet series on Blu Ray 1-4
            Of Mice and Men DVD
            Ginger Snaps series Blu Ray and DVD

            Comment


              Battle Royale 013132440194
              Machete 024543274520

              And I keep telling the disc read what the disc is supposed to be, but clearly no one is updating any of them. Discs that wouldn't read 6 months ago still aren't recognized.

              Comment


                Originally posted by badukcharm View Post
                Hatchet series on Blu Ray 1-4
                Of Mice and Men DVD
                Ginger Snaps series Blu Ray and DVD
                None of these titles are M2D or D2D...

                Comment


                  I have encountered two UPCs that are not recognized:

                  024543839477 - The King and I (Blu-ray)

                  032429159571 - Star Trek IV: The Voyage Home (Blu-ray)

                  Both of these are listed as eligble, so why is the code unrecognized?

                  Dave

                  Comment


                    Originally posted by dhdurgee View Post
                    I have encountered two UPCs that are not recognized:

                    024543839477 - The King and I (Blu-ray)

                    032429159571 - Star Trek IV: The Voyage Home (Blu-ray)

                    Both of these are listed as eligble, so why is the code unrecognized?

                    Dave
                    Vudu doesn't have every UPC for every title in their system, making lots not work. Some don't even have any Blu-ray UPCs in the system, and only work for DVDs, others won't work for either. It would be nice if Vudu decided to update their system and correct the errors, but we have been waiting almost a year and nothing has been done.

                    Comment


                      Originally posted by Wasteland View Post

                      Vudu doesn't have every UPC for every title in their system, making lots not work. Some don't even have any Blu-ray UPCs in the system, and only work for DVDs, others won't work for either. It would be nice if Vudu decided to update their system and correct the errors, but we have been waiting almost a year and nothing has been done.
                      I agree, it would be nice. I opened an incident report, but there has been no response. I searched a bit further online and was able to locate another bul-ray code for the Star Trek movie, but still no luck with regards to the musical. I have been exchanging emails with Fox about this in hopes they can provide an alternative code. If not, perhaps they will have mercy on me and give me a UV redemption code.

                      Perhaps Movies Anywhere will add a comparable disc-to-digital service, in which case I will create a userid there and link my VUDU library to it.

                      Dave

                      Comment


                        Ironically, when disc D2D started, every single Star Trek identified as 4

                        Comment


                          UPC Missing or Not Recognized
                          King Solomon's Mines (1985) Bluray 887090131810
                          Allan Quartermain & The Lost City of Gold (1986) Bluray 887090094207

                          Comment


                            Can we start a patreon to get them to reassign an intern from getting coffee to punching in these UPC? They can easily validate them through WalMart. Heck, I?d do it next time I?m in SoCal for Store credit

                            Comment


                              Originally posted by Wasteland View Post

                              Vudu doesn't have every UPC for every title in their system, making lots not work. Some don't even have any Blu-ray UPCs in the system, and only work for DVDs, others won't work for either. It would be nice if Vudu decided to update their system and correct the errors, but we have been waiting almost a year and nothing has been done.
                              There was a list posting like this for discs that wouldn't read. They never updated their database for those, so I'm sure they won't do it for this either. Thank god they got rid of the ability to take a disc in and have it done, wouldn't want anyone being able to actually use the D2D service.

                              Comment


                                District 9 (2009) Single Disc Edition -DVD- 043396275140

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