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  1. #1
    Join Date
    May 2012
    Posts
    1

    Default Can Someone Explain This To Me?

    I own quite a lot of movies on Vudu, almost all of which are in HDX. That said, I've come across several that I purchased some time ago in HDX, are now only available in SD. It's as if the availability is no longer carried. Needless to say, I'm rather ****ed at the moment.

  2. #2
    Join Date
    Jul 2010
    Posts
    2,405

    Default Re: Can Someone Explain This To Me?

    Quote Originally Posted by DetCord View Post
    I own quite a lot of movies on Vudu, almost all of which are in HDX. That said, I've come across several that I purchased some time ago in HDX, are now only available in SD. It's as if the availability is no longer carried. Needless to say, I'm rather ****ed at the moment.
    Detcord,

    Could you give us a couple examples? Once you purchase a movie no matter the quality, you should be able to access it whether or not it's available for purchase at that present time.
    Dan H.
    VUDU Forum Moderator

  3. #3
    Join Date
    Dec 2011
    Posts
    660

    Default Re: Can Someone Explain This To Me?

    Quote Originally Posted by DetCord View Post
    I own quite a lot of movies on Vudu, almost all of which are in HDX. That said, I've come across several that I purchased some time ago in HDX, are now only available in SD. It's as if the availability is no longer carried. Needless to say, I'm rather ****ed at the moment.
    Something similar happened to me on CinemaNow. 2 of my purchased movies were removed from my library. I emailed customer service and got this response:

    "Agent Response:
    Dear Customer,
    We do apologize about this inconvenient, unfortunatelly these movies has been removed per studio's regulations,"

    WTF! Strange, how can a movie I purchased not be permanent? The titles were both Warner Bros:

    Crazy, Stupid, Love (Steve Carrell)
    Green Hornet (Ryan Reynolds)
    My D2D HDX Wish List: MGM Titles

  4. #4
    Join Date
    Feb 2012
    Posts
    378

    Default Re: Can Someone Explain This To Me?

    "WTF?" You are all class.

  5. #5

    Default Re: Can Someone Explain This To Me?

    Quote Originally Posted by E55KEV View Post
    Something similar happened to me on CinemaNow. 2 of my purchased movies were removed from my library. I emailed customer service and got this response:

    "Agent Response:
    Dear Customer,
    We do apologize about this inconvenient, unfortunatelly these movies has been removed per studio's regulations,"

    WTF! Strange, how can a movie I purchased not be permanent? The titles were both Warner Bros:

    Crazy, Stupid, Love (Steve Carrell)
    Green Hornet (Ryan Reynolds)

    weird Crazy, Stupid, Love still appears in my CinemaNow account...

  6. #6
    Join Date
    Dec 2011
    Posts
    660

    Default Re: Can Someone Explain This To Me?

    Quote Originally Posted by SteveLV702 View Post
    weird Crazy, Stupid, Love still appears in my CinemaNow account...
    Yeah, that is weird. I searched CinemaNow site and can not find "Crazy, Stupid, Love" listed. I don't see that movie when doing a search of "steve carrell" either.
    My D2D HDX Wish List: MGM Titles

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