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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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PS3 Slim and Vudu audio problems

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    #1

    PS3 Slim and Vudu audio problems

    I rented Knight and Day HDX the audio was low and I was not getting Dolby Digital Plus on my receiver. I checked out sites and others are having the same problem with the audio on their receivers.
    Tags: None
    #2
    Re: PS3 Slim and Vudu audio problems

    DD+ and the PS3 don't seem to like each other.

    I haven't seen anyone say they've received + with either Netflix or Vudu using the PS3.

    Comment

      #3
      Re: PS3 Slim and Vudu audio problems

      At this point the PS3 does not support DD+ pass through for applications besides blu-ray disk playback.
      But you can still get surround sound output from your PS3, either using multi channel LPCM (using the Dolby certified built in DD+ decoder) or the PS3 can transcode the DD+ to regular Dolby Digital at 640kbit/s.

      Comment

        #4
        Re: PS3 Slim and Vudu audio problems

        Will there be a firmware update to fix this thanks.

        Comment

          #5
          Re: PS3 Slim and Vudu audio problems

          It's nice to have someone at Vudu acknowledge this problem.

          Are we going to get a fix for this? One of the best parts of Vudu is the ability to get proper DD+ bitstreamed to our receivers. LCPM doesn't cut it because there is a problem with audio levels being too low as well.

          Comment

            #6
            Re: PS3 Slim and Vudu audio problems

            Based on the comment by Hagen looks like the "fix" would have to come from Sony. Hagen stated:

            At this point the PS3 does not support DD+ pass through for applications besides blu-ray disk playback.
            Until Sony support DD+ in applications there isn't much that can be done.

            Comment

              #7
              Re: PS3 Slim and Vudu audio problems

              Originally posted by RonV View Post
              Based on the comment by Hagen looks like the "fix" would have to come from Sony. Hagen stated:

              Until Sony support DD+ in applications there isn't much that can be done.
              That's correct... everyone feel free to ask Sony support about it, we will implement it as soon as it's supported

              [And to answer another question I saw in the forums - 1080p/24 output is also currently a BD Player-only feature, all games/apps are 60Hz]

              Comment

                #8
                Re: PS3 Slim and Vudu audio problems

                Originally posted by Jake View Post
                That's correct... everyone feel free to ask Sony support about it, we will implement it as soon as it's supported

                [And to answer another question I saw in the forums - 1080p/24 output is also currently a BD Player-only feature, all games/apps are 60Hz]
                Ah, thought so.

                As far as a fix goes, I wouldn't even know where to start with Sony. Wouldn't it have more pull if Vudu asked Sony to fix it?

                Comment

                  #9
                  Re: PS3 Slim and Vudu audio problems

                  Jake,
                  I would like to rent more HDX movies but with this problem with DD+ I'm going to wait. LCPM doesn't work either audio levels are too low. How do we get the message to Sony.

                  Comment

                    #10
                    Re: PS3 Slim and Vudu audio problems

                    wow this really sucks...the whole point of using Vudu is taking advantage of the great audio/video quality. If PS3 can't offer what the original Vudu boxes offer then why bother? Glad I kept my box

                    Comment

                      #11
                      Re: PS3 Slim and Vudu audio problems

                      What a joke to have this problem on the PS3.

                      Comment

                        #12
                        Re: PS3 Slim and Vudu audio problems

                        If you want to contact Sony try this, it has the suppport number:

                        http://manuals.playstation.net/docum...3/support.html

                        Comment

                          #13
                          Re: PS3 Slim and Vudu audio problems

                          Followed your advice and email Sony and got a response to email Vudu about the problem. So it looks like Sony is not going to do anything about this problem with the audio with HDX movies. This sucks

                          Comment

                            #14
                            Re: PS3 Slim and Vudu audio problems

                            So is the problem with all audio and ps3? Or only 5.1? Or only stereo? I just have a PS3 hooked up to a TV... the TV is set to stereo, the PS3 is set to stereo, and I can't hear a thing... well I can hear "something" but it's super quiet with the audio cranked up. Is my problem the same as everyone else's, or is there a fix for me? Why would PS3 offer vudu if it doesn't work on PS3? I'm confused.

                            Comment

                              #15
                              Re: PS3 Slim and Vudu audio problems

                              Have you tried changing the settings that were suggested in the following thread?

                              http://forum.vudu.com/showthread.php?t=38381
                              Last edited by DanielH; 05-02-2011, 03:08 PM.

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