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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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3D UV Amazing Spiderman?????

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    #91
    Re: 3D UV Amazing Spiderman?????

    Originally posted by DanielH View Post
    What is your case number? We'll be happy to take a look.
    I redeemed 3d men in black 3 wayyyyyyyyy back and it redeemed HDX only. If that was an error, I would sure appreciate the 3d version. Take a look at my records. I redeemed it on
    4/14/2013
    Promo/Own Men in Black 3 [HDX] ....I can dig up the original code if I need to. I usually toss them to the side once redeemed but I try not to throw them away because of situations like this.

    Comment


      #92
      Re: 3D UV Amazing Spiderman?????

      Originally posted by TACBAMA View Post
      I redeemed 3d men in black 3 wayyyyyyyyy back and it redeemed HDX only. If that was an error, I would sure appreciate the 3d version. Take a look at my records. I redeemed it on
      4/14/2013
      Promo/Own Men in Black 3 [HDX] ....I can dig up the original code if I need to. I usually toss them to the side once redeemed but I try not to throw them away because of situations like this.
      Send me a PM, i would be happy to look into the issue.

      Comment


        #93
        Re: 3D UV Amazing Spiderman?????

        Hi Dan - I'm having the same issue with MIB 3 as well, only getting the 2D version when I specifically redeemed the 3D version. I uploaded a snapshot of my code and disc into a support ticket: 140419-000868.

        Thanks for any help you can provide.

        Comment


          #94
          Re: 3D UV Amazing Spiderman?????

          Originally posted by saber View Post
          Hi Dan - I'm having the same issue with MIB 3 as well, only getting the 2D version when I specifically redeemed the 3D version. I uploaded a snapshot of my code and disc into a support ticket: 140419-000868.

          Thanks for any help you can provide.
          I just grabbed your case. You should be all set.

          Comment


            #95
            Re: 3D UV Amazing Spiderman?????

            Originally posted by DanielH View Post
            I just grabbed your case. You should be all set.
            That I am. Thanks a ton for the quick response and all of your continued help!

            Comment


              #96
              Re: 3D UV Amazing Spiderman?????

              I just purchased another copy of Amazing Spiderman 3d because I have one already and the UV redemption I originally used back when the movie came out last year was not available to redeem in 3d, but now there is a UV redeem button.

              I tried it and got an error message saying I already have the movie in my collection. I specifically bought a second copy to get the 3d redemption. Can someone please help? I have 2 different codes.

              Comment


                #97
                Re: 3D UV Amazing Spiderman?????

                Originally posted by watcherseven View Post
                I just purchased another copy of Amazing Spiderman 3d because I have one already and the UV redemption I originally used back when the movie came out last year was not available to redeem in 3d, but now there is a UV redeem button.

                I tried it and got an error message saying I already have the movie in my collection. I specifically bought a second copy to get the 3d redemption. Can someone please help? I have 2 different codes.
                I just updated your private message.

                Comment


                  #98
                  Re: 3D UV Amazing Spiderman?????

                  We were supposed to get the 3D version? I redeemed this the day it came out (from my Best Buy 3D steelbook) and I only have the HDX version in my library

                  Comment


                    #99
                    Re: 3D UV Amazing Spiderman?????

                    Originally posted by SevenwithaT View Post
                    We were supposed to get the 3D version? I redeemed this the day it came out (from my Best Buy 3D steelbook) and I only have the HDX version in my library
                    There were 2 redemption links though there seemed to be problems with everybody getting the correct versions. I also redeemed from the Best Buy 3D through the 3D redemption page and it worked fine. I think one of the problems was that the 3D codes worked on both redemption pages.

                    Comment


                      Re: 3D UV Amazing Spiderman?????

                      Originally posted by SevenwithaT View Post
                      We were supposed to get the 3D version? I redeemed this the day it came out (from my Best Buy 3D steelbook) and I only have the HDX version in my library

                      Same here...

                      Comment


                        Re: 3D UV Amazing Spiderman?????

                        I need help with this! I was supposed to get the 3D Version when I typed my code in on VUDU via the 3D redemption link. It's not in my account? HELP! My case number is this #140511-000011 If a mod could help me that would be great. Thanks!

                        -Travis

                        Comment


                          Re: 3D UV Amazing Spiderman?????

                          Originally posted by empanada22 View Post
                          I need help with this! I was supposed to get the 3D Version when I typed my code in on VUDU via the 3D redemption link. It's not in my account? HELP! My case number is this #140511-000011 If a mod could help me that would be great. Thanks!

                          -Travis
                          Looks like support already got to you. If you have any trouble, please let us know!

                          Comment


                            Re: 3D UV Amazing Spiderman?????

                            Tried redeeming the 3D copy a few days ago but only gave me 2D I sent an e-mail with a picture of my code would really appreciate some help reference number is 140512-000710. Thanks.

                            Comment


                              Re: 3D UV Amazing Spiderman?????

                              Originally posted by SeanBean44 View Post
                              Tried redeeming the 3D copy a few days ago but only gave me 2D I sent an e-mail with a picture of my code would really appreciate some help reference number is 140512-000710. Thanks.
                              Hello Sean,

                              I just updated your ticket. If you have any trouble, please let us know.

                              Comment


                                Re: 3D UV Amazing Spiderman?????

                                Originally posted by DanielH View Post
                                Hello Sean,

                                I just updated your ticket. If you have any trouble, please let us know.
                                Hi Dan, do you know if this should also redeem in 3D for the title I, Frankenstein? I have the 3D BD but it only redeemed in 2D.

                                Comment

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