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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Download Location

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    Download Location

    I recently purchased two movies from Vudu for download; however, after almost 1/2 hour of searching my computer AND external hard disks, I cannot find the movies. So where are they?? The website give absolutely NO information and is of NO help. Can anyone shed some light? I'm a simple guy that like simple solutions to simple problems. This is AGGRAVATING!!

    #2
    Re: Download Location

    I believe downloading is only valid for devices that support it like Boxee. Fortunately, Boxee offers a software version that you can install on your Windows PC and that should do what you need.

    Comment


      #3
      Re: Download Location

      This is pretty much what I was looking for in this thread: http://forum.vudu.com/showthread.php?t=63431

      Comment


        #4
        Re: Download Location

        Originally posted by jumperwd View Post
        I recently purchased two movies from Vudu for download; however, after almost 1/2 hour of searching my computer AND external hard disks, I cannot find the movies. So where are they?? The website give absolutely NO information and is of NO help. Can anyone shed some light? I'm a simple guy that like simple solutions to simple problems. This is AGGRAVATING!!
        Depending on your OS, the location will be different.
        For windows, it is at:
        C:\Users\YourUserName\AppData\Roaming\com.vudu.air .Downloader\Local Store
        or %USERDATA%\com.vudu.air.Downloader\Local Store

        LLN
        Last edited by LocN; 11-28-2011, 11:05 PM. Reason: adding initial

        Comment


          #5
          Re: Download Location

          Originally posted by AYColumbia View Post
          I believe downloading is only valid for devices that support it like Boxee. Fortunately, Boxee offers a software version that you can install on your Windows PC and that should do what you need.
          Boxee does not have download the purchases and offline playback.

          LLN

          Comment


            #6
            Re: Download Location

            Originally posted by LocN View Post
            Boxee does not have download the purchases and offline playback.

            LLN
            Hmmm, how does the Buy option work then? Vudu within Boxee does offer the Buy option. I would think that would download the movie?

            Comment


              #7
              Re: Download Location

              Originally posted by AYColumbia View Post
              Hmmm, how does the Buy option work then? Vudu within Boxee does offer the Buy option. I would think that would download the movie?
              The buy option in Boxee is for unlimited streaming and not download with offline playback.

              LLN

              Comment


                #8
                Re: Download Location

                Originally posted by LocN View Post
                The buy option in Boxee is for unlimited streaming and not download with offline playback.

                LLN
                Interesting. Thanks for the info.

                Comment


                  #9
                  Re: Download Location

                  Originally posted by LocN View Post
                  Depending on your OS, the location will be different.
                  For windows, it is at:
                  C:\Users\YourUserName\AppData\Roaming\com.vudu.air .Downloader\Local Store
                  or %USERDATA%\com.vudu.air.Downloader\Local Store

                  LLN
                  Thanks, Loc...where might the data be found on OSX?

                  Comment


                    #10
                    Re: Download Location

                    On the Mac you can find the files under:
                    ~/Library/Preferences/com.vudu.air.Downloader/Local Store
                    But please note: on any platform, if you change files or directories in this location, things will stop working.
                    Hagen.

                    Comment


                      #11
                      Re: Download Location

                      Where is the download location for a PC computer. It is weird that you cannot find it anywhere or choose where it is saved. What if you want to save your movies your D drive to save space?

                      Comment


                        #12
                        Re: Download Location

                        Originally posted by Timotht215 View Post
                        Where is the download location for a PC computer. It is weird that you cannot find it anywhere or choose where it is saved. What if you want to save your movies your D drive to save space?
                        You can't move the files or change the save location, that's apparently by design.

                        Comment


                          #13
                          Re: Download Location

                          Originally posted by Timotht215 View Post
                          Where is the download location for a PC computer. It is weird that you cannot find it anywhere or choose where it is saved. What if you want to save your movies your D drive to save space?
                          The storage location on Windows is:
                          %APPDATA%\com.vudu.air.Downloader\Local Store\

                          This is set by Adobe Air installation.

                          LLN

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