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  1. #31

    Default Re: conversion at Walmart

    Quote Originally Posted by Starkenator View Post
    1:20 AM eastern time and still not up.
    Vudu is on the west coast. Don't they usually go by the west coast time for when titles first show up or expire from rotation?

  2. #32
    Join Date
    Mar 2012
    Posts
    302

    Default Re: conversion at Walmart

    Quote Originally Posted by aaronwt View Post
    Vudu is on the west coast. Don't they usually go by the west coast time for when titles first show up or expire from rotation?
    Probably. Anyway its up now.

  3. #33
    Join Date
    Apr 2012
    Posts
    1,093

    Default Re: conversion at Walmart

    This program seems to be a big fail right now. My local walmart had no clue why I was there or what I was talking about. I called another walmart and could not get hold of anyone who knew about the program. I called a third even farther walmart and was told by the photo center guy that he "Thinks" they do it there. I'm not driving 30 minutes for "I think". They need include somewhere on this website or on the walmart website a way to find which walmarts are participating. If all walmarts are supposed to be participating they need to train the people better.

  4. #34
    Join Date
    Dec 2011
    Posts
    662

    Default Re: conversion at Walmart

    Quote Originally Posted by madmod20061 View Post
    This program seems to be a big fail right now. My local walmart had no clue why I was there or what I was talking about.
    Same for me today also. I took 10 movies with a printed Vudu Movie List. At 8pm there was no one at the Photo Center. I asked for assistance and they sent someone over that had no idea what Disc To Digital was even after I showed him the counter sign. This sales person said the photo guy leaves at 5pm. So, will I only be able to get this done early in the day or what? Will I have to wait to the weekend as I am not taking off work. I was really looking forward to this today but now I am frustrated.

    I had a return to make at customer service and I complained that there was no assistance in the photo center. I was told to call 1-800-Walmart to complain.

  5. #35
    Join Date
    Apr 2012
    Posts
    1

    Default Re: conversion at Walmart

    Quote Originally Posted by E55KEV View Post
    Same for me today also. I took 10 movies with a printed Vudu Movie List. At 8pm there was no one at the Photo Center. I asked for assistance and they sent someone over that had no idea what Disc To Digital was even after I showed him the counter sign. This sales person said the photo guy leaves at 5pm. So, will I only be able to get this done early in the day or what? Will I have to wait to the weekend as I am not taking off work. I was really looking forward to this today but now I am frustrated.

    I had a return to make at customer service and I complained that there was no assistance in the photo center. I was told to call 1-800-Walmart to complain.
    Same story here. I actually talked to photo center employee and he had no idea what it was either.
    How do you launch something, place signs all over the store and then not train any of the employees on how to use the system.

  6. #36

    Default Re: conversion at Walmart

    This is why I plan on taking only a couple of titles with me this weekend. I want to know that the Walmart is ready to do this before I bring a stack of discs with me.

  7. #37
    Join Date
    Dec 2010
    Posts
    591

    Default Re: conversion at Walmart

    I called the closest Walmart to me and they said they weren't getting the equipment for 2 weeks. I then called the next closest one to me and they said they didn't need any special equipment and that they were ready. I walked in and the sales person knew what she was doing even though I was the first one to use the service. I will be going back to that Walmart if or when I have some more to get the service for.

  8. #38
    Join Date
    Jul 2010
    Posts
    2,416

    Smile Re: conversion at Walmart

    Quote Originally Posted by lujan View Post
    I called the closest Walmart to me and they said they weren't getting the equipment for 2 weeks. I then called the next closest one to me and they said they didn't need any special equipment and that they were ready. I walked in and the sales person knew what she was doing even though I was the first one to use the service. I will be going back to that Walmart if or when I have some more to get the service for.
    If an associate is unsure of the UV program, you can always ask to speak to a manager. I'm glad you were able to find someone that was able to help you!
    Dan H.
    VUDU Forum Moderator

  9. #39
    Join Date
    Jul 2010
    Posts
    2,416

    Default Re: conversion at Walmart

    Quote Originally Posted by aaronwt View Post
    Vudu is on the west coast. Don't they usually go by the west coast time for when titles first show up or expire from rotation?
    This is true, we are on PST. So typically, you'll see new releases at midnight PST.
    Dan H.
    VUDU Forum Moderator

  10. #40
    Join Date
    Jul 2010
    Posts
    2,416

    Default Re: conversion at Walmart

    Quote Originally Posted by DominusMegadeum View Post
    If I want to "convert" a Blu-Ray title to HDX, but that title is only available for "normal purchase" in SD - then I can't do that, right? In other words, you can only convert a title to the max quality currently available for purchase, correct?
    The Disc-To-Digital program is not limited to the movies that are currently available to rent or purchase on VUDU. If we have had the movie available on the service at one point, you will then most likely you'll be able to convert your Blu-Rays or DVDs to a digital copy on VUDU. However, there are some movies that have never been available on VUDU and therefore are not available for the Disc-To-Digital program.
    Dan H.
    VUDU Forum Moderator

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