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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu on Vizio Co-Star

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    #16
    Re: Vudu on Vizio Co-Star

    Originally posted by bohungwu View Post
    Hi,

    Are you able to playback any movies (other than trailers) from any other service provider?
    We would like to find out if the DRM on your box is broken for VUDU only.
    I am also encountering the same issue. I have ensured my device is registered, it plays every other App without issues. I can play trailers, however, I can not play episodes I owned previously or since owning the Co-Star. In fact how I found out there was an issue was after I purchased an episode of a show and attempted to view it. As with others I receive a black screen and nothing more. I can navigate the app without issues, and again play trailers as much as I want.

    This concerns me due to the amount of data I have in my account, I have purchased many episodes and no longer have the access I want. I have since switched to Amazon for purchases of shows and movies, however, I would love nothing more then to go back to Vudu. Not only to have access again to all my data I've purchased but I prefer the Vudu interface as well. If this isn't resolved soon I will have to decide if I will go back to Vudu due to amount of episodes I am purchases via Amazon.

    Comment


      #17
      Re: Vudu on Vizio Co-Star

      A Vizio Co-Star Vudu app test fix can be found here http://www.googletvforum.org/forum/v...-test-fix.html !

      Comment


        #18
        Re: Vudu on Vizio Co-Star

        Still doesn't work here and I would be interested in knowing if anybody is able to use Vudu with the Vizio Co-Star running the most recent firmware. I can't imagine there is any setting that would change the result but a comparison with a Co-Star actually working, if there are any, might help. If it just doesn't work period, it is strange that only four people would be reporting the issue here.

        Comment


          #19
          Re: Vudu on Vizio Co-Star

          No reports here or in the thread I started at Google TV Forums of a Co-Star running the most recent firmware working with Vudu. I own a Sony NSZ-GS7 Google TV and it works with Vudu so it isn't a universal Google TV problem and may only be an issue with the Co-Star. I don't know if the models from Asus, Netgear, LG, and Hisense have any issues with Vudu since I have no first hand experience but I believe all of those models work with Vudu since I have seen no reports to the contrary.

          Comment


            #20
            Re: Vudu on Vizio Co-Star

            Originally posted by Chris Gerhard View Post
            No reports here or in the thread I started at Google TV Forums of a Co-Star running the most recent firmware working with Vudu. I own a Sony NSZ-GS7 Google TV and it works with Vudu so it isn't a universal Google TV problem and may only be an issue with the Co-Star. I don't know if the models from Asus, Netgear, LG, and Hisense have any issues with Vudu since I have no first hand experience but I believe all of those models work with Vudu since I have seen no reports to the contrary.
            Hello Chris,

            We're still working to resolve this. We'll keep you posted.

            Comment


              #21
              Re: Vudu on Vizio Co-Star

              This happens to me occasionally as well. Current updates on all software. 95% of the time, unplugging power and reconnecting works for me.

              Comment


                #22
                Re: Vudu on Vizio Co-Star

                I am having the same issue.
                The Co-star will not play the movies.
                I can sign in and see that I have purchased them but I just get a blank screen.

                Co-Star Firmware 3.2 Build U5.30

                Vudu 1.0.0.107223

                Comment


                  #23
                  Re: Vudu on Vizio Co-Star

                  Unplugging or rebooting has failed to get Vudu to work here, in other words that will fix the issue 0% of the time, at least so far and I have tried that a few times including again this morning.

                  Comment


                    #24
                    Re: Vudu on Vizio Co-Star

                    I just wanted to chime in that I am also having this problem. I got my co-star a month or so ago and it has never worked. Netflix and Amazon work great but Vudu is just a black screen.

                    Comment


                      #25
                      Re: Vudu on Vizio Co-Star

                      Originally posted by illegal View Post
                      I just wanted to chime in that I am also having this problem. I got my co-star a month or so ago and it has never worked. Netflix and Amazon work great but Vudu is just a black screen.
                      Hello Illegal,

                      Would you mind posting your firmware version for us?

                      Comment


                        #26
                        Re: Vudu on Vizio Co-Star

                        Originally posted by Chris Gerhard View Post
                        Unplugging or rebooting has failed to get Vudu to work here, in other words that will fix the issue 0% of the time, at least so far and I have tried that a few times including again this morning.
                        Same here...unplugging/rebooting has not worked even once for this particular issue.

                        Comment


                          #27
                          Re: Vudu on Vizio Co-Star

                          Just curious if any progress has been made on this issue? This is obviously happening to a lot of us now.

                          Comment


                            #28
                            Re: Vudu on Vizio Co-Star

                            CoStar with latest update
                            Device ID: 1aade19
                            UI Version: 2.0.109483
                            Embedder Version: SystemDriverAndroid 1.0
                            VUDU Client Version: 3.1.0 (rev 107223)

                            had the CoStar since the beginning of June, never used VUDU before, will not play my movies

                            Comment


                              #29
                              Re: Vudu on Vizio Co-Star

                              I've pretty much given up on this now. I recently bought a used PlayStation 3 and the Vudu app on that works flawlessly, so I'm good for now.

                              Comment


                                #30
                                Re: Vudu on Vizio Co-Star

                                I have two Co-Stars both on v5.3.0 and one plays Vudu fine and the other has the black screen issue.

                                Both have the same version vudu istalled

                                UI Version 2.0.109483
                                Embedder Version: systemdriverAndroid 1.0
                                Vudu Client Version: 3.1.0 ( rev 107233)

                                Originally posted by FelipeF View Post
                                Hello all,

                                Can you guys post the software/firmware version currently installed on your devices and if possible a screen shot so I can pass this info along to our engineers, thanks!

                                Comment

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