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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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New Catalog Titles to Gain UV Status

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    #31
    Re: New Catalog Titles to Gain UV Status

    Originally posted by DanielH View Post
    When did this start happening?

    Could you send me your email address in a PM
    I'm not sure, but I looked at it when it went on sale for $4.99 and it wasn't UV, then I looked a little bit later and it was, it kept going back and forth, but it seems fine now.

    More perplexing is "Own Kung Fu Panda 2: The Kaboom of Doom [HDX]" keeps showing up again multiple times in my Balance & History: 5 times on 1/20/15, 4 times on 1/21/15 and twice so far today. It's not a big deal, I got this title a long time ago and it plays fine, it's just weird.

    Comment


      #32
      Re: New Catalog Titles to Gain UV Status

      Originally posted by dbrandom View Post
      I'm not sure, but I looked at it when it went on sale for $4.99 and it wasn't UV, then I looked a little bit later and it was, it kept going back and forth, but it seems fine now.

      More perplexing is "Own Kung Fu Panda 2: The Kaboom of Doom [HDX]" keeps showing up again multiple times in my Balance & History: 5 times on 1/20/15, 4 times on 1/21/15 and twice so far today. It's not a big deal, I got this title a long time ago and it plays fine, it's just weird.
      I'm seeing the same thing here. My Balance & History shows "Own Kung Fu Panda 2: The Kaboom of Doom [HDX]" 3 times on 01/20, 1 time on 01/21 and 2 times so far today.

      Comment


        #33
        Re: New Catalog Titles to Gain UV Status

        Originally posted by jjohns View Post
        I'm seeing the same thing here. My Balance & History shows "Own Kung Fu Panda 2: The Kaboom of Doom [HDX]" 3 times on 01/20, 1 time on 01/21 and 2 times so far today.
        Which retailer did you redeem the film with?

        Comment


          #34
          Re: New Catalog Titles to Gain UV Status

          I got mine through D2D on Vudu last September.

          Comment


            #35
            Re: New Catalog Titles to Gain UV Status

            Originally posted by jpc430 View Post
            The same thing keeps happening with Marvin's Room for me. I wonder if it's all Miramax movies? The only difference with Marvin's Room and the other Miramax movies I have in my account is that I believe I did D2D with another service on that one, as opposed to the others I bought thru Vudu. So Marvin's Room keeps disappearing and then showing up as my latest movie purchased, when sorting by Purchase Date.
            Me too. Marvin's room keep jumping to the top of my movies.

            Comment


              #36
              Re: New Catalog Titles to Gain UV Status

              I'm also having the same issue, Marvin's Room keeps appearing and disappearing from my account. Whenever it's back, it pops up at the very top of my recently purchased/redeemed. So annoying.

              Comment


                #37
                Re: New Catalog Titles to Gain UV Status

                Originally posted by VuduAddict View Post
                I'm also having the same issue, Marvin's Room keeps appearing and disappearing from my account. Whenever it's back, it pops up at the very top of my recently purchased/redeemed. So annoying.
                Having the same issue with Rise of the Guardians.

                Comment


                  #38
                  Re: New Catalog Titles to Gain UV Status

                  Originally posted by DanielH View Post
                  Which retailer did you redeem the film with?
                  I bought both Kung Fu Panda movies from Target Ticket, during a sale last April. Only the 2nd movie keeps repeating in my history. Two more Owned entries for it were added today. Rather odd.

                  Comment


                    #39
                    Re: New Catalog Titles to Gain UV Status

                    Hey DanielH, would it be possible to get UV authorization for 'Seabiscuit' and the Director's Cut of 'Basic Instinct'? They are both UV enabled on other providers. Also, I still don't see UV for the HDX/HD versions of 'Always' and 'Open Your Eyes'. Only the SD versions transfer to the UV locker. Both of them had the HD versions made available after the SD versions were and must have never been properly enabled.

                    Comment


                      #40
                      Re: New Catalog Titles to Gain UV Status

                      Originally posted by YankeeGator6 View Post
                      Hey DanielH, would it be possible to get UV authorization for 'Seabiscuit' and the Director's Cut of 'Basic Instinct'? They are both UV enabled on other providers. Also, I still don't see UV for the HDX/HD versions of 'Always' and 'Open Your Eyes'. Only the SD versions transfer to the UV locker. Both of them had the HD versions made available after the SD versions were and must have never been properly enabled.
                      I've asked our content coordinator if it would be possible. I'll let you know either way once i hear back.

                      Comment


                        #41
                        Re: New Catalog Titles to Gain UV Status

                        Originally posted by YankeeGator6 View Post
                        Hey DanielH, would it be possible to get UV authorization for 'Seabiscuit' and the Director's Cut of 'Basic Instinct'? They are both UV enabled on other providers. Also, I still don't see UV for the HDX/HD versions of 'Always' and 'Open Your Eyes'. Only the SD versions transfer to the UV locker. Both of them had the HD versions made available after the SD versions were and must have never been properly enabled.
                        Seabiscuit and Basic Instinct (Directors Cut) will be UV enabled shortly.

                        As for Open Your Eyes. You'll have to check it now. I tried to get it to re-import, but i'm not sure if it imported correctly. Let me know if you have any questions.

                        Comment


                          #42
                          Re: New Catalog Titles to Gain UV Status

                          Open Your Eyes still shows as SD in the locker, but it now shows as HDX on my account instead of just HD, so it was an improvement. Very cool about the other two movies. Any hope on Always? http://www.vudu.com/movies/#!content/4956/Always Thanks for all your assistance. You're the best!

                          Comment


                            #43
                            Re: New Catalog Titles to Gain UV Status

                            Seabiscuit and Basic Instinct Director's Cut are now UV enabled. Thanks, DanielH!

                            Comment


                              #44
                              Re: New Catalog Titles to Gain UV Status

                              The Yards was just UV enabled.

                              Comment


                                #45
                                Re: New Catalog Titles to Gain UV Status

                                Woot!

                                Looks like Fresh (1994) is now UV-enabled.

                                Comment

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