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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Has anyone ever received a message when a disc is "fixed"?

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    #1

    Has anyone ever received a message when a disc is "fixed"?

    When VUDU doesn't recognize a movie it says they are manually working the issue and will notify when it is fixed but in over a year I have never seen any messages.

    Also I have 4 movies that are Bluray but are only recognized as SD. I would pay the extra money just to get them added to the library but it won't let me. It gives an error message.

    I have about another 75 movies that aren't recognized at all in the D2D process but they are in the VUDU library. It's kind of annoying because it has been over a year and still no progress and once in a blue moon I will put the movies back in to see if they have been fixed but still nothing. And since I have never seen any messages saying they have been fixed I am not sure how to tell other than putting them in the computer and checking.
    Tags: None
    #2
    Re: Has anyone ever received a message when a disc is "fixed"?

    I have never received a message for disc to digital anything other than my bill. If the disc was double sided I would try the other side if it still did not work I would take it to Walmart for conversion.

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      #3
      Re: Has anyone ever received a message when a disc is "fixed"?

      Nope, never. I got involved in D2D when the Beta first launched so it seems like I have been doing D2D for 3 or 4 years already.

      I have seen one or two titles, usually trilogy sets (Blu-ray), or something like that start working after a year or two. When I am going through my library of Blu-rays and DVDs, I usually place a small green sticker (meaning it was successfully converted), a yellow sticker (meaning I received an error message), or a red sticker (meaning it doesn't qualify for D2D) on the case.

      Sometimes (not very often) I go back and grab a pile of with the yellow or red stickers and start going through them again to see if there have been any changes.

      Usually, it is a waste of time. A couple of times I have grabbed a pile of movies with the yellow stickers and hauled them up to Walmart for the Walmart D2D but then I have to deal with Walmart employees not having any idea what D2D is and not having a clue how to convert them.

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        #4
        Re: Has anyone ever received a message when a disc is "fixed"?

        I have never received a notice of a disc being corrected, and I've ben doing D2D since Vudu introduced their converter in 2013. I do try both sides of an applicable disc, and even try the 2nd disc of a 2-disc set (sometimes that works when the first disc won't read), or I use CinemaNow's converter as a last resort, since they use a different technology in theirs (Rovi), however, there's no cart or discount on theirs, and I prefer Vudu's. I also don't do it unless both have the title and it's UV, because I never use CN's roku app (too slow).

        As far as taking them into a store for manual conversion, I did that ONCE.. and never again, and they couldn't even do it because they said what they have is exactly what I have, and they get the same error messages...Also, the guy was incredibly slow. If I had more than 5, I would have been there for nearly 2 hours. Not worth it, so ignore that bring your disc in message, it's a waste of time.

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          #5
          Re: Has anyone ever received a message when a disc is "fixed"?

          Nope.

          Comment

            #6
            Re: Has anyone ever received a message when a disc is "fixed"?

            I am in the minority in that i've had a mod contact me about fixing a title. It was quite a while ago and I'm not sure the mod even works at Vudu anymore. I believe the only titles they can fix in the software are movies that give you the wrong title and not the error message discs.

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              #7
              Re: Has anyone ever received a message when a disc is "fixed"?

              [QUOTE=awarlock;1289013

              Usually, it is a waste of time. A couple of times I have grabbed a pile of movies with the yellow stickers and hauled them up to Walmart for the Walmart D2D but then I have to deal with Walmart employees not having any idea what D2D is and not having a clue how to convert them.[/QUOTE]

              This is my biggest issue. I was at Walmart for over an hour and had to leave without being helped. It wasn't for lack of trying on their part, they just had ZERO clue what they were doing. It took them about 30 minutes trying to convince me that location didn't do the D2D even though they had all the stuff up in photo lab. The other 40 minutes was spent finally locating the vudu option but nobody could sign in. I drove 45 minutes there and 45 minutes back because it was the only one that offered it, and was still turned away.

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