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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
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CinemaNow & Ultraviolet Link - When?

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    #46
    Re: CinemaNow & Ultraviolet Link - When?

    I've bought a few movies with my ebay credit. So far I have run in to 2 problems besides my UV library not showing through Cinemanow.
    First was A Cry In The Dark HD transfering to UVVU as SD (Still no response from CS, but it's Thanksgiving, so no shock there).
    Second was Caddyshack. It was a cheap HD movie and kind of an impulse buy, but it only shows in UVVU, not Vudu for some reason.

    Comment


      #47
      Re: CinemaNow & Ultraviolet Link - When?

      I bought a movie myself from CN earlier to test it. Showed up in HD in UVVU right away. But after a couple hours of no sign on Flixster or Vudu, I went to Thanksgiving dinner festivities and more hours passed. When I came home and it was on both.

      Got a very helpful too late response from CN telling me to clear my browser cache and try again. But then I took the opportunity to mention some of my movies that weren't showing up that should and asked them about the status of fixing SD-only UV imports and "Rental Expired". We'll see what they say about those.

      Comment


        #48
        Re: CinemaNow & Ultraviolet Link - When?

        ParaNorman
        Terminator Salvation
        Cats and Dogs 2
        Caddyshack
        Yes Man
        Inception
        Where the wild things are

        All came through to Vudu in HDX except Caddyshack which did not come through at all.

        I'll give it a day and if it doesn't file a case.

        As of yet nothing from my UV locker has my it to CN but its only been 2 hours or so

        Comment


          #49
          Re: CinemaNow & Ultraviolet Link - When?

          Apparently they are having some kind of unadvertised Black Friday sale. I just got Scott Pilgrim and Devil Wears Prada HD for $6.99 each. Going to look around some more. They were $14 and $18 yesterday. It says Black Friday Sale when you click on them.

          Others I found: Alien Vs Predator, Juno, Jumper, Field Of Dreams, Jaws, It's A Wonderful Life.

          Comment


            #50
            Re: CinemaNow & Ultraviolet Link - When?

            Has anyone tried the Android app yet?

            Comment


              #51
              Re: CinemaNow & Ultraviolet Link - When?

              Originally posted by OSUGrad2X View Post
              Has anyone tried the Android app yet?
              I looked for one for my Kindle Fire, but they don't make one for it. My iphone app is the closest I've been able to see my library yet. It pulls up my recent CN purchases and a whopping 1 of my other UV titles that it can't even play due to licensing issues.

              Comment


                #52
                Re: CinemaNow & Ultraviolet Link - When?

                Originally posted by madmod20061 View Post
                I looked for one for my Kindle Fire, but they don't make one for it. My iphone app is the closest I've been able to see my library yet. It pulls up my recent CN purchases and a whopping 1 of my other UV titles that it can't even play due to licensing issues.
                https://play.google.com/store/apps/d...S5yZXMuYmJ5Il0.

                Comment


                  #53
                  Re: CinemaNow & Ultraviolet Link - When?

                  Bought 10 movies on their black Fri Sale all in HD and all with the UV logo:
                  Fight Club $9.99
                  The Big Lebowski $6.99
                  Date Night $7.99
                  Mr. and Mrs. Smith $7.99
                  Dodgeball: A True Underdog Story $7.99
                  Scott Pilgrim vs The World $6.99
                  Office Space $7.99
                  Jumper $7.99
                  X-Men Origins: Wolverine $9.99
                  Uncle Buck $5.99
                  Only 3 Went to my UV locker Lebowski Scott Pilgrim and Uncle Buck.
                  After purchasing them the UV logo disappered from the rest... so I logged out and looked at them again... and its still there just not when I am looking at my library... I filed a ticket but I think what they are going to tell me is that only the SD versions of those 7 movies are UV.... at which point I am going to be very very unhappy.

                  Comment


                    #54
                    Re: CinemaNow & Ultraviolet Link - When?

                    Here's a favorite Field Of Dreams went with this one cause it was UVVU

                    Comment


                      #55
                      Re: CinemaNow & Ultraviolet Link - When?

                      Same here. i contacted them by chat and they forwarded it to tech support. Their CS has nothing on Vudu. my account stopped allowing me to purchase. their wonderful help was "try again later". Plus, I still can not see my UV library through them. It popped up once today on my PS3 and then crashed the PS3 which restarted itself. Definitely sticking with Vudu as my main UV viewer.


                      Originally posted by NWRushing View Post
                      Bought 10 movies on their black Fri Sale all in HD and all with the UV logo:
                      Fight Club $9.99
                      The Big Lebowski $6.99
                      Date Night $7.99
                      Mr. and Mrs. Smith $7.99
                      Dodgeball: A True Underdog Story $7.99
                      Scott Pilgrim vs The World $6.99
                      Office Space $7.99
                      Jumper $7.99
                      X-Men Origins: Wolverine $9.99
                      Uncle Buck $5.99
                      Only 3 Went to my UV locker Lebowski Scott Pilgrim and Uncle Buck.
                      After purchasing them the UV logo disappered from the rest... so I logged out and looked at them again... and its still there just not when I am looking at my library... I filed a ticket but I think what they are going to tell me is that only the SD versions of those 7 movies are UV.... at which point I am going to be very very unhappy.

                      Comment


                        #56
                        Re: CinemaNow & Ultraviolet Link - When?

                        The whole thing reminds me of Flixster - FUBAR - all the movies that I own in CN, except for one are UV compliant. One that I purchased today shows up in CN & UV, not in VUDU. One that I purchased today shows up in CN and no where else. The others, purchased over the last year....show up in CN, and no where else. One that I purchased last year has totally disappeared from the CN locker.

                        Spoke to a CN support person please see the interesting ticket that was generated from that conversation below. All in all, not going well.....bodes rather ominously for CN. We shall see.....I only own 12 (counting the missing movie 13) in CN, put all of my proverbial eggs in the VUDU basket early on. VUDU may have their issues from time to time, but nothing like this.

                        Ticket that was submitted:

                        "Issue Description:
                        and i dont have them now I dont have my movies nowhere including horrible bosses, and my previous movies arent there but inception is the only one showing up in my ultraviolet account."

                        Just makes on feel all warm & fuzzy about the service, NOT!!!
                        Last edited by Roxie_Muzic; 11-23-2012, 09:14 PM. Reason: Clarification

                        Comment


                          #57
                          Re: CinemaNow & Ultraviolet Link - When?

                          Originally posted by E55KEV View Post
                          ignore the "Rental Expired". The UV movies are playable via PC at the top right side next to your movies in a Grey colored box that scrolls down thru your movies.
                          One question I have with this is, is this "Rental Expired" message affecting them showing up on your playable device?

                          I have my UVVU account linked in my CN account but when I log on my Sony Blu-ray player and go to my library none of the movies show up?

                          Comment


                            #58
                            Re: CinemaNow & Ultraviolet Link - When?

                            Originally posted by ydkjman View Post
                            One question I have with this is, is this "Rental Expired" message affecting them showing up on your playable device?

                            I have my UVVU account linked in my CN account but when I log on my Sony Blu-ray player and go to my library none of the movies show up?
                            Mine showed up on my PS3 and LG Smart TV. They get marked all Unavailable on those but still watchable for me.

                            Comment


                              #59
                              Re: CinemaNow & Ultraviolet Link - When?

                              I see where the problem is with these movies not showing in UV. They have UV symbols on them on the CN page, but if you add them to your cart the cart does not reflect them as UV. I added a bunch of the sale movies to my cart and some (Mr and Mrs Smith, The Transporter, etc...) don't show as UV in the cart while others (Fletch, Uncle Buck, Bridge on the River Kwai) do. It doesn't matter is SD or HD are added to the cart. The symbol doesn't show in the cart. Hopefully they fix this soon. I'd like to watch some of these movies I bought, but CN still won't show me my library.

                              Originally posted by NWRushing View Post
                              Bought 10 movies on their black Fri Sale all in HD and all with the UV logo:
                              Fight Club $9.99
                              The Big Lebowski $6.99
                              Date Night $7.99
                              Mr. and Mrs. Smith $7.99
                              Dodgeball: A True Underdog Story $7.99
                              Scott Pilgrim vs The World $6.99
                              Office Space $7.99
                              Jumper $7.99
                              X-Men Origins: Wolverine $9.99
                              Uncle Buck $5.99
                              Only 3 Went to my UV locker Lebowski Scott Pilgrim and Uncle Buck.
                              After purchasing them the UV logo disappered from the rest... so I logged out and looked at them again... and its still there just not when I am looking at my library... I filed a ticket but I think what they are going to tell me is that only the SD versions of those 7 movies are UV.... at which point I am going to be very very unhappy.

                              Comment


                                #60
                                Re: CinemaNow & Ultraviolet Link - When?

                                Originally posted by NWRushing View Post
                                ...After purchasing them the UV logo disappered from the rest... so I logged out and looked at them again... and its still there just not when I am looking at my library... I filed a ticket but I think what they are going to tell me is that only the SD versions of those 7 movies are UV.... at which point I am going to be very very unhappy.
                                This happened with me on 2 movies that I saw that the UVVU logo:
                                Everyone's Hero
                                Napoleon Dynamite

                                I saw the same thing, when logged into my account the UVVU logo is gone.
                                I just checked my Vudu and neither of them have transferred over into there. But 2 other movies I have purchased on CN have. But the UVVU logo still shows up when I'm logged into my CN account.

                                I do have a Sony Blu-ray that can link a CN account and if I can get the movies that are only available through their service to work, I might not worry about getting rid of them since I have a way to watch them on one of my TV's. It's just taking to long for that to even happen.

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