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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Thor the dark world HDX not available

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    Thor the dark world HDX not available

    So it clearly says I own the HDX version but it won't let me play the movie in HDX. All of my other HDX movies play in HDX but not Thor: the dark world. What's up?

    #2
    Re: Thor the dark world HDX not available

    Due to imposed restrictions by Disney, Thor can only be viewed in HD via the web on a PC.
    Last edited by FelipeF; 02-14-2014, 04:17 PM.

    Comment


      #3
      Re: Thor the dark world HDX not available

      Originally posted by FelipeF View Post
      Dues to imposed restrictions by Disney, Thor can only be viewed in HD via the web on a PC.
      So how do I get it to play in HDX?

      Comment


        #4
        Re: Thor the dark world HDX not available

        You can view Disney movies in HDX by using a streaming media device, supported Blu-ray players, and supported smart TV's with the Vudu app.

        Comment


          #5
          Re: Thor the dark world HDX not available

          I have a computer I have the VUDU thing downloaded and I cSTILL can't view it in HDX.... Does that mean I can't view it on my PC at all in HDX?

          Comment


            #6
            Re: Thor the dark world HDX not available

            Originally posted by dstark View Post
            I have a computer I have the VUDU thing downloaded and I cSTILL can't view it in HDX.... Does that mean I can't view it on my PC at all in HDX?
            Yes, that's exactly what I mean. Again, this is because of Disney, not Vudu.

            Comment


              #7
              Re: Thor the dark world HDX not available

              It will probably allow the HDX playback on Tuesday the 25th, when the Blu-ray is released.

              Comment


                #8
                Re: Thor the dark world HDX not available

                Originally posted by MaskedMan View Post
                It will probably allow the HDX playback on Tuesday the 25th, when the Blu-ray is released.
                Not so, at least on the computer. One more time, with feeling:

                Originally posted by FelipeF View Post
                You can view Disney movies in HDX by using a streaming media device, supported Blu-ray players, and supported smart TV's with the Vudu app.

                Comment


                  #9
                  Re: Thor the dark world HDX not available

                  I'm new to this thread but have a similar problem. If I understand what has been said on this string, I should be able to see the HDX version on my blu-ray player (which has Vudu), but I can't. I see that I own the HDX version, and can see and watch the HD version on my laptop but ithe @#$@# movie doesn't show up on my blu-ray player; did I already say that?

                  I purchased the "+Bonus Features" version through Vudu and just noticed that it has a "NR" rating. Is there some kind of setting in Vudu that restricts ratings? Help me Obie-Wan. . .

                  Comment


                    #10
                    Re: Thor the dark world HDX not available

                    Originally posted by uteowl View Post
                    I'm new to this thread but have a similar problem. If I understand what has been said on this string, I should be able to see the HDX version on my blu-ray player (which has Vudu), but I can't. I see that I own the HDX version, and can see and watch the HD version on my laptop but ithe @#$@# movie doesn't show up on my blu-ray player; did I already say that?

                    I purchased the "+Bonus Features" version through Vudu and just noticed that it has a "NR" rating. Is there some kind of setting in Vudu that restricts ratings? Help me Obie-Wan. . .
                    Do you have parental controls enabled? Are you sure the blu-ray player is attached to the correct account?

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