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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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PS3 Slim and Vudu audio problems

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    #16
    Re: PS3 Slim and Vudu audio problems

    The problem is PS3 will not do DD+ with HDX movies and volume level is also very low.

    Comment


      #17
      Re: PS3 Slim and Vudu audio problems

      Originally posted by jsil36 View Post
      The problem is PS3 will not do DD+ with HDX movies and volume level is also very low.
      Yes something needs to be corrected. Even though Netflix also sends DD instead of DD+, there is not an audio issue when using the Netflix application like there is with the Vudu application.

      Unless this has been recently fixed with the VUDU 2.0 interface..

      Comment


        #18
        Re: PS3 Slim and Vudu audio problems

        I didn't have the low audio problem until tonight. HTTYD was extremely low. I was at reference on my AVR and the sound output had to be at least 20 to 25 dBs off.

        And about DD+ . . . I forgot where I read it, but Sony is working on it. From what it sounded like, it doesn't seem like an easy fix or one that'll be done anytime soon.

        Comment


          #19
          Re: PS3 Slim and Vudu audio problems

          Originally posted by aaronwt View Post
          Yes something needs to be corrected. Even though Netflix also sends DD instead of DD+, there is not an audio issue when using the Netflix application like there is with the Vudu application.

          Unless this has been recently fixed with the VUDU 2.0 interface..
          The lack DD+ bitstreaming we can't do anything about right now, but I'm looking into audio output volume issues, and hope to address it in a future update.

          Comment


            #20
            Re: PS3 Slim and Vudu audio problems

            Originally posted by dhatman View Post
            Have you tried changing the settings that were suggested in the following thread?

            http://forum.vudu.com/showthread.php?t=38381
            I've got a PS3 hooked up to a TV by HDMI. That's my entire setup. That thread doesn't seem to cover any settings that apply to me (unless I'm missing something). I admit I'm retarded when it comes to this stuff. At least netflix works perfectly fine... I guess I'll watch that.

            Comment


              #21
              Re: PS3 Slim and Vudu audio problems

              Originally posted by Jake View Post
              The lack DD+ bitstreaming we can't do anything about right now, but I'm looking into audio output volume issues, and hope to address it in a future update.
              That's unfortunate. DD+ and 1080p/24 support is what differentiates Vudu from the other movie streaming services. Otherwise it's not much better than what PSN or Zune has to offer.

              Comment


                #22
                Re: PS3 Slim and Vudu audio problems

                Agreed. This needs to be fixed to attract the kind of customer Vudu is marketing to. Before somebody else does.

                Comment


                  #23
                  Re: PS3 Slim and Vudu audio problems

                  Any news on fixing the DD+ and 1080p/24fps issues? Hopefully this will be resolved.

                  Comment


                    #24
                    Re: PS3 Slim and Vudu audio problems

                    Sony is aware of these issues (DD+, video formats). This is not VUDU specific. They will fix them for all VOD services on the PS3. We do not have any dates though.

                    However, we did fix the volume issues with our last patch release . Please let us know if you still have issues with low volume.

                    Comment


                      #25
                      Re: PS3 Slim and Vudu audio problems

                      Hey, thanks for the information I was really looking for the information and you made me here to understand the point...I think that users gonna be happy after hearing this.

                      playstation 3 slim

                      Comment


                        #26
                        Re: PS3 Slim and Vudu audio problems

                        Any news on fixing the DD+ and 1080p/24fps issues? Hopefully this will be resolved.

                        Comment


                          #27
                          Re: PS3 Slim and Vudu audio problems

                          Originally posted by Dan Bernet View Post
                          Any news on fixing the DD+ and 1080p/24fps issues? Hopefully this will be resolved.
                          After all this time it's getting harder to believe Sony is doing anything to resolve these problems.

                          Comment


                            #28
                            Re: PS3 Slim and Vudu audio problems

                            It's been almost 3 months since I last posted to this thread. Could we get an update on what progress is being made or has Sony just given up on ever getting 24fps/DD+ output to work in a internet stream?

                            Comment


                              #29
                              Re: PS3 Slim and Vudu audio problems

                              Anything new from Sony?

                              Comment


                                #30
                                Re: PS3 Slim and Vudu audio problems

                                I just started using vudu with all the new hype. I thought it was cool until I realized that a Dolby digital plus movie was only being sent as regular 2 channel stereo to my Onkyo 806 receiver.

                                What gives? Is this being fixed? If not, i'm giving up on Vudu.

                                Sorry I'm new. i didnt realize that DD+ doesnt neccesarily mean 5.1

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