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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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    #1

    buffering

    I've played around with the Vudu app on the Boxee Box a few different times but had a similar problem. My network's speed generally rates from between 10-14 Mbps, and when I do the test on Vudu to see what quality video I should use, I have gotten results saying HDX, HD, and some that said there was a network problem and couldn't complete the test. However, no matter the result of the test, every 2-minute video I have tried in HD or HDX has buffered at least 2 or 3 times in those 2 minutes. My Boxee is connected via ethernet, not wireless, so it is getting the same connection my PC is, but the Boxee Speed Test app consistently gives a lower reading than testing with my PC, so maybe that's part of it, however that still doesn't necessarily explain why the Vudu test would okay me for HDX and then buffer frequently on an HD preview.
    Tags: None
    #2
    Re: buffering

    Met,

    Can you send me your email address in a PM? I want to look at your streaming sessions.

    Comment

      #3
      Re: buffering

      Originally posted by met_fan View Post
      I've played around with the Vudu app on the Boxee Box a few different times but had a similar problem. My network's speed generally rates from between 10-14 Mbps, and when I do the test on Vudu to see what quality video I should use, I have gotten results saying HDX, HD, and some that said there was a network problem and couldn't complete the test. However, no matter the result of the test, every 2-minute video I have tried in HD or HDX has buffered at least 2 or 3 times in those 2 minutes. My Boxee is connected via ethernet, not wireless, so it is getting the same connection my PC is, but the Boxee Speed Test app consistently gives a lower reading than testing with my PC, so maybe that's part of it, however that still doesn't necessarily explain why the Vudu test would okay me for HDX and then buffer frequently on an HD preview.
      I am also having the same problem. It does not matter to me, if i go wireless or wired, constant buffering while playing SD content also.

      Comment

        #4
        Re: buffering

        Originally posted by dhatman View Post
        Met,

        Can you send me your email address in a PM? I want to look at your streaming sessions.
        I also sent a pm.

        Comment

          #5
          Re: buffering

          Has anyone experienced a problem with the Vudu app? When I first starting using it, I was able to purchase or rent movies and view them without any problems. I ran the Vudu network speed test and it registered with a greater them 9mbps connection.
          But recently (last week) the app will not load my movie collection. I get a error stating that there is a problem loading bundle. If I try again it will load and take me to the main Vudu screen. But this loads extremely slow. If I wait for the box art to download and then try to load a purchased movie, it will begin but then stops and says buffering. I ran the Vudu network test several times now and I am getting less then 2.5mbps at the best. Most tests fail and I have to re-try.
          Nothing has changed on my internet connection. I have the Boxee hard wired to my AT&T-uverse router. My uverse internet package is the Max plus which has a max download speed of 18mbps. I have run several speed tests from various PC connected to the network and all of them come back with a range of 12 to 14mbps download.
          Any ideas?

          Comment

            #6
            Re: buffering

            I've experienced endless buffering upon starting an SD movie today. Previews load and play without problems. Competing movie streaming apps play without issue.

            I have reloaded Boxee and the Vudu app and experience the same results.

            I have watched a handful of SD movies in the past three months with the same configuration without issues.

            Advice and an account credit are welcome!

            Comment

              #7
              Re: buffering

              Ok, this is getting annoying. I've been using Boxee Box with Vudu for more than a month now and it's worked perfect. The last few days I can't make it through a movie without it buffering or asking me repeatedly if I want to watch at a lower resolution. I've run the speed test multiple times and it's maxed out the entire time. Are your servers over capacity now or what? I don't have a problem watching Netflix movies.

              Comment

                #8
                Re: buffering

                Originally posted by GregAZ View Post
                Ok, this is getting annoying. I've been using Boxee Box with Vudu for more than a month now and it's worked perfect. The last few days I can't make it through a movie without it buffering or asking me repeatedly if I want to watch at a lower resolution. I've run the speed test multiple times and it's maxed out the entire time. Are your servers over capacity now or what? I don't have a problem watching Netflix movies.
                Greg, please give us a call at (888)554-VUDU. We do apologize for any inconvenience that this may have caused.

                Comment

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