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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu on Vizio Co-Star

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    Re: Vudu on Vizio Co-Star

    Originally posted by MadBrad View Post
    I am also getting a black screen problem when I try to play videos in Vudu. My Vizio Co-Star has been updated to 5.6.0 and the ESN is WWZOMYAN3802487.
    Reboot your device and it should work now.

    Comment


      Re: Vudu on Vizio Co-Star

      Originally posted by ARobinsonOnline View Post
      I recently updated my Vizio Co-Star to build number U5.6.0 as instructed by the auto prompt and now my Vudu library doesn't work. I've been living with this issue for weeks now, actually as I was hoping 5.6 would correct the error that was caused by the last update. I've read that some have had this issue remedied and I hoping I can join those ranks.

      My ESN: WWZOPHAP1600263

      Any assistance in helping me correct this issue would be greatly appreciated. Thank you in advance for your help.
      Reboot your device and it should work now.

      Comment


        Re: Vudu on Vizio Co-Star

        having the same problem..please help

        Model - VAP430

        ESN - WWZOPHAP0900706

        Firmware 3.2

        Build - U5.6.0

        Thank you

        Comment


          Re: Vudu on Vizio Co-Star

          Originally posted by hawksclaw View Post
          having the same problem..please help

          Model - VAP430

          ESN - WWZOPHAP0900706

          Firmware 3.2

          Build - U5.6.0

          Thank you
          Give your device a reboot. It should now be good to go.

          Comment


            Re: Vudu on Vizio Co-Star

            I am having same problem. I have the new update and Vudu still not working
            My serial number is WWZOMYAN3600743

            Comment


              Re: Vudu on Vizio Co-Star

              Originally posted by chrisk55 View Post
              I am having same problem. I have the new update and Vudu still not working
              My serial number is WWZOMYAN3600743
              You should now be good to go.

              Comment


                Re: Vudu on Vizio Co-Star

                Same issue with new update as well...
                FW: 3.2
                BLD: U5.6.0
                Model: VAP430
                ESN: WWZ0MYAN3804410

                Comment


                  Re: Vudu on Vizio Co-Star

                  Hi,

                  I seem to be having issues streaming on my Co-Star as well. All I get is a blank screen when I try to start a movie.

                  FW 3.2
                  BN U5.6.0
                  ESN WWZOMYAP1300956

                  Thanks for your help.

                  Comment


                    Re: Vudu on Vizio Co-Star

                    Hello,
                    My Co-Star is not playing VuDu videos either
                    version 5.6.0

                    ESN: WWZ0PHAP1104873

                    Any help would be great! Thanks!

                    Comment


                      Re: Vudu on Vizio Co-Star

                      Originally posted by dslwizard View Post
                      Hello,
                      My Co-Star is not playing VuDu videos either
                      version 5.6.0

                      ESN: WWZ0PHAP1104873

                      Any help would be great! Thanks!
                      This device should now be good to go.

                      Comment


                        Re: Vudu on Vizio Co-Star

                        Dear VUDU Forum Monitor,

                        I've had the very same problems with VUDU blank movie screen, (i.e the time track does not advance) with my Vizio VAP430 since I first got it Sept 2013 and Vizio sent me a replacement VAP430 and it didn't work with VUDU either. Now I've got the time to devote and resolve this issue. After registering on this forum and reading the threads I can provide the following info below about my VAP430 device and My VUDU:

                        VUDU: Client Version: 3.1.0 (rev 107223)
                        Vizio VAP430: Firmware 3.2; Build #: U5.6.0; Device ID: 1c27563; ESN: WWZOMYP1300083

                        Now I hoping that will be enough info to get started and have Vizio download a fix to my unit.

                        However, if you need more info p[lase let me know.

                        Regards,
                        Bill

                        Comment


                          Re: Vudu on Vizio Co-Star

                          Originally posted by BillMNJ View Post
                          Dear VUDU Forum Monitor,

                          I've had the very same problems with VUDU blank movie screen, (i.e the time track does not advance) with my Vizio VAP430 since I first got it Sept 2013 and Vizio sent me a replacement VAP430 and it didn't work with VUDU either. Now I've got the time to devote and resolve this issue. After registering on this forum and reading the threads I can provide the following info below about my VAP430 device and My VUDU:

                          VUDU: Client Version: 3.1.0 (rev 107223)
                          Vizio VAP430: Firmware 3.2; Build #: U5.6.0; Device ID: 1c27563; ESN: WWZOMYP1300083

                          Now I hoping that will be enough info to get started and have Vizio download a fix to my unit.

                          However, if you need more info p[lase let me know.

                          Regards,
                          Bill

                          Hello Bill,

                          Your device should be good to go. Although, you may need to reboot the device.
                          Last edited by DanielH; 03-10-2014, 08:58 AM.

                          Comment


                            Re: Vudu on Vizio Co-Star

                            Hi I am having the same problem as well with my co star,

                            Firmware version 3.2
                            Model number VAP430
                            Build number U5.6.0
                            ESN WWZOPHAP0600091

                            Fixing this would be awesome!

                            Thanks,
                            Robb

                            Comment


                              Re: Vudu on Vizio Co-Star

                              Dear Dan H;

                              " You Da Man"..........I removed the power from the VAP430, waited 10 seconds, restored power, and "WALLA".. I can now view Vudu movies to my hearts content.....the Vudu servers will now really get a workout from me...(;->)....

                              I much appreciate your quick response and whatever you did in the background to resolve this issue.

                              Sincerely,
                              Bill

                              Comment


                                Re: Vudu on Vizio Co-Star

                                Hello, I tried posting on here yesterday, but my post still hasnt shown up, so im trying again...my vudu is doing the same thing as everyone else's, just a blank screen.
                                My model number. VAP430
                                Firmware 3.2
                                Esn WWZOPHAP0600091
                                Build U5.6.0

                                Thanks,
                                Robb

                                Comment

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