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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu app no longer runs on Xbox One

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  • FelipeF
    If you're using an alpha, beta, or any other firmware that's not the final public released version on your Xbox, this can cause issues with our app and others. This is expected since these are not the final thoroughly tested and verified software release.

    Leave a comment:

  • Zalerea
    I also recently signed in after an update and found I can login but nothing will playback except trailers. Whether it is TV series I own or Free movies nothing works. Things I have tried:

    Clearing Cache
    Restarting Xbox
    Uninstall/Install and authorize Xbox
    Resetting Xbox to Factory settings
    Checking network connection 258 Mbps and other online items work
    Reset Mac settings
    Reset Router
    Changed CAT5 cables
    Tried Wi-Fi only

    I have spent hours trying to resolve this searching hundreds of forums and solutions. I cannot recall the last time I watched anything successfully on the XBox but I remember purchasing Rudolph and watching it around the holidays with my kid.

    Leave a comment:

  • pyroorb
    Mine only plays about a minute of any given selection and then says there’s a playback issue

    Leave a comment:

    If I recall, during that time they had a series of hiccups with their entire system.

    Leave a comment:

  • jeremymc7
    When was the last time it worked.

    Leave a comment:

  • tjmallen1
    started a topic Vudu app no longer runs on Xbox One

    Vudu app no longer runs on Xbox One

    I am no longer able to run Vudu on either of my Xbox One consoles. It flashes the Vudu/Fandango logo for a second, and then the screen goes black. There are no error messages and the only thing I can do is return to the Xbox home screen. I tried uninstalling and reinstalling the app, but still have the same problem. Is anyone else experiencing this??