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Connection Failed code 1:200

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  • ViperGeek
    replied
    Re: Connection Failed code 1:200 - US CUSTOMER

    Originally posted by aimlessbrooke View Post
    Anything? I switched ISP a couple of months ago to Comcast and have had zero luck with Vudu customer service on this issue and I cannot access my Ultraviolet library OR my Vudu purchased content. Extremely frustrating. I live in Seattle, WA.
    I contacted VUDU customer service, and while they're a bit overloaded, they did consistently reply to my requests for help and status. My issue was escalated to Engineering and after both sides did some research, the assumption was that, somehow, my home IP address was blacklisted by one of the major blacklist/blocklist providers. I ran an Android app on my home Wi-Fi called "IP Info Detective" that showed my IP address as being a possible Tor proxy. A couple Googles later, I found:

    https://www.iblocklist.com/search.php?string=x.x.x.x (where x.x.x.x is your home IP)

    that also shows my home IP as a possible Tor proxy.

    VUDU's suggestion was to call Comcast and ask that they assign my cable modem a new IP address. I've yet to do this, but suspect this may solve my 1:200 blacklisting.

    - Dave

    Leave a comment:


  • aimlessbrooke
    replied
    Re: Connection Failed code 1:200 - US CUSTOMER

    Originally posted by Kxronos View Post
    This started happening to me too just 2 or 3 days ago. I live in Nebraska and am trying to access the service FROM Nebraska. Anything connected to my home network fails with an error.
    Coincidentally, I've just packed up all movie discs to move and this is the only time I was completely relying on Vudu for movies and it doesn't work. This type of thing is what keeps me from switching to only digital content.
    Anything? I switched ISP a couple of months ago to Comcast and have had zero luck with Vudu customer service on this issue and I cannot access my Ultraviolet library OR my Vudu purchased content. Extremely frustrating. I live in Seattle, WA.

    Leave a comment:


  • Kxronos
    replied
    Re: Connection Failed code 1:200 - US CUSTOMER

    Originally posted by ViperGeek View Post
    I started receiving this on all three of my VUDU devices recently. I live in New Hampshire, USA (Comcast).

    OPPO:
    Detail: code 1:200

    More info: Hardware id: OPPOB10 X0022DE 8B6BF4A 498EFD6
    Device ID: 14DE139
    Software version: 3.1.0-112393-SystemDriverArm11mtk BD 1.0-108305

    PS3:
    Detail: code 1:200

    More info: Hardware id: SPS3DEV 175d46c aacafea f88632a ceefdbe d5d9257 90C498
    Device id: 12050DE
    Software version: 3.1.0-117811-Ps3-108305

    Boxee Box:
    Detail: code 1:200

    More info: Hardware id: BOXEB00 15CD998 80C3A38 35257E6 20100
    Device id: A5C427
    Software version: 3.0.0-69411-Boxee 1.5.1.23735-b6a5be1-108305

    Here's what ipchicken.com and ip6.me report (and yes, we have IPv6 enabled here):

    IP Address: 75.69.186.131
    Name Address: c-75-69-186-131.hsd1.nh.comcast.net

    IPv6: 2001:470:1f07:1609:9d56:6674:94dd:2c2f

    Could our IPv6 address be confusing your geolocation database? And before you ask, no, I'm not willing to disable IPv6 house-wide.

    Thanks!

    - Dave
    This started happening to me too just 2 or 3 days ago. I live in Nebraska and am trying to access the service FROM Nebraska. Anything connected to my home network fails with an error.
    Coincidentally, I've just packed up all movie discs to move and this is the only time I was completely relying on Vudu for movies and it doesn't work. This type of thing is what keeps me from switching to only digital content.

    Leave a comment:


  • ViperGeek
    replied
    Re: Connection Failed code 1:200 - US CUSTOMER

    I started receiving this on all three of my VUDU devices recently. I live in New Hampshire, USA (Comcast).

    OPPO:
    Detail: code 1:200

    More info: Hardware id: OPPOB10 X0022DE 8B6BF4A 498EFD6
    Device ID: 14DE139
    Software version: 3.1.0-112393-SystemDriverArm11mtk BD 1.0-108305

    PS3:
    Detail: code 1:200

    More info: Hardware id: SPS3DEV 175d46c aacafea f88632a ceefdbe d5d9257 90C498
    Device id: 12050DE
    Software version: 3.1.0-117811-Ps3-108305

    Boxee Box:
    Detail: code 1:200

    More info: Hardware id: BOXEB00 15CD998 80C3A38 35257E6 20100
    Device id: A5C427
    Software version: 3.0.0-69411-Boxee 1.5.1.23735-b6a5be1-108305

    Here's what ipchicken.com and ip6.me report (and yes, we have IPv6 enabled here):

    IP Address: 75.69.186.131
    Name Address: c-75-69-186-131.hsd1.nh.comcast.net

    IPv6: 2001:470:1f07:1609:9d56:6674:94dd:2c2f

    Could our IPv6 address be confusing your geolocation database? And before you ask, no, I'm not willing to disable IPv6 house-wide.

    Thanks!

    - Dave

    Leave a comment:


  • DanielH
    replied
    Re: Connection Failed code 1:200

    Originally posted by remm2992 View Post
    I have the code 1:200
    Hardware id: VZO1BC8200199D2ACFB6
    Device id: 71A6B6
    Software version: 3.0.0-72847-VZO1BC82-1.0-108305
    I'm at Venezuela
    What could I do?
    Our apologies, but the service will not work outside the US.

    Leave a comment:


  • remm2992
    replied
    Re: Connection Failed code 1:200

    I have the code 1:200
    Hardware id: VZO1BC8200199D2ACFB6
    Device id: 71A6B6
    Software version: 3.0.0-72847-VZO1BC82-1.0-108305
    I'm at Venezuela
    What could I do?

    Leave a comment:


  • DanielH
    replied
    Re: Connection Failed code 1:200

    Originally posted by ChristalJo View Post
    I LIVE in the US and STILL get this code!
    Christaljo,

    Where in the US are you located? Is there any other information that is displayed when you receive the error message.

    Leave a comment:


  • ChristalJo
    replied
    Re: Connection Failed code 1:200

    I LIVE in the US and STILL get this code!

    Leave a comment:


  • pjrt1
    replied
    Re: Connection Failed code 1:200

    Originally posted by pjrt1 View Post
    Dan H

    This is a joke. They sell and promote these devices in Puerto Rico with all the logos outside the box (bright and colorful logos that say Buy Me!!!). It is only after you buy the product that you find out that the service does not apply outside the 50 US states. My argument is that content for Facebook, You Tube and Twitter does not infringe the license agreements you mention (these services are available in PR already) but are embedded into the vudu application. Doesn't this contradict your statement?

    I will open a case with the local authorities and FCC for false representation. Locally the agencies can rule (in the past they had both Costco and Walmart/ Sam's to follow their rules, subject to heavy fines), to display a big sticker outside every box that reads that the service does not apply locally. I know the guy to call who will take care of this.

    And for me, bad advertisement for vudu. Going back to return my purchase.
    Dan H

    Will I ever receive a reply to this comment?

    Leave a comment:


  • pjrt1
    replied
    Re: Connection Failed code 1:200

    Dan H

    This is a joke. They sell and promote these devices in Puerto Rico with all the logos outside the box (bright and colorful logos that say Buy Me!!!). It is only after you buy the product that you find out that the service does not apply outside the 50 US states. My argument is that content for Facebook, You Tube and Twitter does not infringe the license agreements you mention (these services are available in PR already) but are embedded into the vudu application. Doesn't this contradict your statement?

    I will open a case with the local authorities and FCC for false representation. Locally the agencies can rule (in the past they had both Costco and Walmart/ Sam's to follow their rules, subject to heavy fines), to display a big sticker outside every box that reads that the service does not apply locally. I know the guy to call who will take care of this.

    And for me, bad advertisement for vudu. Going back to return my purchase.

    Leave a comment:


  • Mikepr
    replied
    Re: Connection Failed code 1:200

    I have a 5m High speed internet the only thing that I not have is a warning that says Vudu is only for use in the United States!! You should give some warning to the people that only works in the United States before buy.or better sell your product only in the United States.

    Leave a comment:


  • RonV
    replied
    Re: Connection Failed code 1:200

    VUDU streams licensed content. The license at this time is bound to subscribers in the United States. This is from the VUDU FAQ:

    http://supports.vudu.com/questions/1...nt+country%3F+

    Leave a comment:


  • abody143
    replied
    Re: Connection Failed code 1:200

    i have the same problem , there is no chance to get that services in our country ???

    i live in bahrain

    and thanks a lot

    Leave a comment:


  • paden
    replied
    Re: Connection Failed code 1:200

    Is there any way around this? The only reason I bought the blu ray was so I could use vudu and such..

    Leave a comment:


  • DanielH
    replied
    Re: Connection Failed code 1:200

    The service is not available outside the US at this time.
    Last edited by DanielH; 04-23-2011, 04:10 PM.

    Leave a comment:

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