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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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VUDU Website issues?

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    #16
    Re: VUDU Website issues?

    I just tried the website with Internet Explorer instead of Chrome and it worked.

    Comment

      #17
      Re: VUDU Website issues?

      Originally posted by OSUGrad2X View Post
      which browser and OS are you using?
      Windows 7 and Chrome.
      I just tried the website with Internet Explorer with no problem.
      Apparently, the problem is with Chrome's compatibility with Vudu.

      Comment

        #18
        Re: VUDU Website issues?

        Thank you for the information everyone. We'll get this filed so our QA team can take a look.

        Comment

          #19
          Re: VUDU Website issues?

          Could you give me the browser version you guys are using?

          Comment

            #20
            Re: VUDU Website issues?

            Could you also list the plug-ins running in your browser?

            Comment

              #21
              Re: VUDU Website issues?

              Originally posted by DanielH View Post
              Could you also list the plug-ins running in your browser?
              Version 26.0.1410.64 m
              mail checker, g voice, price blink, adblock

              and yes, the site is still not working.

              Comment

                #22
                Re: VUDU Website issues?

                Originally posted by OSUGrad2X View Post
                Version 26.0.1410.64 m
                mail checker, g voice, price blink, adblock

                and yes, the site is still not working.
                Hi OSU,

                Do you still have the pictures handy? It looks like your dropbox pictures expired. I'd like to pass these along to the proper people.

                Comment

                  #23
                  Re: VUDU Website issues?

                  Yes, I'm having the same problem using Windows 7 64bit and Chrome. It works by doing a browser refresh every time but it opens up blank initially. Works fine using IE or Firefox. Don't think I've tried it with Safari?

                  Comment

                    #24
                    Re: VUDU Website issues?

                    Originally posted by lujan View Post
                    Yes, I'm having the same problem using Windows 7 64bit and Chrome. It works by doing a browser refresh every time but it opens up blank initially. Works fine using IE or Firefox. Don't think I've tried it with Safari?
                    Refresh does nothing for me, sometimes it gives me a pice of the scrolling banner but not movie posters.

                    Comment

                      #25
                      Re: VUDU Website issues?

                      Originally posted by lujan View Post
                      Yes, I'm having the same problem using Windows 7 64bit and Chrome. It works by doing a browser refresh every time but it opens up blank initially. Works fine using IE or Firefox. Don't think I've tried it with Safari?
                      Safari is even worse than Chrome when trying to see your movies as I just tried it.

                      Comment

                        #26
                        Re: VUDU Website issues?

                        Originally posted by DanielH View Post
                        Hi OSU,

                        Do you still have the pictures handy? It looks like your dropbox pictures expired. I'd like to pass these along to the proper people.
                        How in the world do i upload a photo on here??! I did insert img and attachment but i get the red exclamation point and it doesnt go through. Its only a 109kb screenshot.

                        Comment

                          #27
                          Re: VUDU Website issues?

                          Hi there!
                          I'm new to this and I have tried several options. But first the problem My Husband purchased the new season of The Walking Dead for me last night at walmart for a Mother's Day gift. I immediately typed in the address that was included in the dvd case which was www.vudu.com/preorder/thewalkingdeads3 and then all I got was the vudu screen with the menu bar on top (vudu, Watch Movies, Devices, Support, Disc to Digital) and the links on the bottom and a blank background in between. I then tried to register to see if maybe that would fix the issue but as I tried to click sign in it wouldn't even ackowledge that I even clicked the button it just set at the registration page. I tried on various occasions thinking the website might be having maintenance issues, again nothing (all steps repeated above.) I even tried the support page and I got a blank screen. I closed my browser restarted my pc (I'm using windows 7 and Internet Explorer the most recent updates on both.) Then I tried the same process on my Wii and I finally got enter redemption code box I typed in the code and AGAIN I GOT THE SAME PAGE. menu at the top, links on the bottom nothing in between. This afternoon I decided to google the support and finally came across the forums and decided to try and post a thread regarding this issue but you need to be a member to post anything but as I said before I CAN'T REGISTER! ironic isn't it? Through some miracle I was able to find a different registration page after I tried to sign in with my log in info, thinking maybe my info went through and I'm just being dumb and it said I wasn't registered but I could register through that page...finally I got registered! Now AGAIN I've tried to get my digital copy of my purchase and again BLANK HOME PAGE... What's going on??? If someone can please give me some advice I'd appreciate it If I'm doing something wrong Please tell me so I can admit internet failure and fix the issue. Thanks in advance.

                          Comment

                            #28
                            Re: VUDU Website issues?

                            Originally posted by sntafoya83@yahoo.com View Post
                            Hi there!
                            I'm new to this and I have tried several options. But first the problem My Husband purchased the new season of The Walking Dead for me last night at walmart for a Mother's Day gift. I immediately typed in the address that was included in the dvd case which was www.vudu.com/preorder/thewalkingdeads3 and then all I got was the vudu screen with the menu bar on top (vudu, Watch Movies, Devices, Support, Disc to Digital) and the links on the bottom and a blank background in between. I then tried to register to see if maybe that would fix the issue but as I tried to click sign in it wouldn't even ackowledge that I even clicked the button it just set at the registration page. I tried on various occasions thinking the website might be having maintenance issues, again nothing (all steps repeated above.) I even tried the support page and I got a blank screen. I closed my browser restarted my pc (I'm using windows 7 and Internet Explorer the most recent updates on both.) Then I tried the same process on my Wii and I finally got enter redemption code box I typed in the code and AGAIN I GOT THE SAME PAGE. menu at the top, links on the bottom nothing in between. This afternoon I decided to google the support and finally came across the forums and decided to try and post a thread regarding this issue but you need to be a member to post anything but as I said before I CAN'T REGISTER! ironic isn't it? Through some miracle I was able to find a different registration page after I tried to sign in with my log in info, thinking maybe my info went through and I'm just being dumb and it said I wasn't registered but I could register through that page...finally I got registered! Now AGAIN I've tried to get my digital copy of my purchase and again BLANK HOME PAGE... What's going on??? If someone can please give me some advice I'd appreciate it If I'm doing something wrong Please tell me so I can admit internet failure and fix the issue. Thanks in advance.
                            Hello sntafoya83@yahoo.com,

                            Sorry that you're having difficulty accessing our website. Please create a help ticket at the following link so we can better assist you.

                            https://vudu.custhelp.com/app/ask

                            Comment

                              #29
                              Re: VUDU Website issues?

                              Did anyone ever find a fix this ? It's happening to me on several machines in both chrome and Internet Explorer. I can provide screen shots if needed.

                              Comment

                                #30
                                Re: VUDU Website issues?

                                Can you make sure that the zoom on your browser is set to 100%, having it on different values seems to make our website not show up properly.

                                Comment

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