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Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

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    #31
    Re: DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

    Originally posted by ydkjman View Post
    I remember being told that viewing movies on the computer didn't count as one of the "Devices" Just didn't know why it was showing up there.

    Thanks.

    I don't think that's the case. The last time I connected a new device it said I had to many and needed to log into the website from a computer and unlink some devices and then go back to the device to add the new device (real annoying BTW).

    When I went into the manage devices there was my work computer, and two home computers all listed as managed devices ! ? ! ? !

    Comment

      #32
      Re: DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

      Originally posted by jeremymc7 View Post
      I don't think that's the case. The last time I connected a new device it said I had to many and needed to log into the website from a computer and unlink some devices and then go back to the device to add the new device (real annoying BTW).

      When I went into the manage devices there was my work computer, and two home computers all listed as managed devices ! ? ! ? !
      Do you have VUDU-To-Go installed on your work computer, and your two home computers?

      I view VUDU on a half dozen PC's that never show up in my devices. They don't have VUDU-2-GO.

      Comment

        #33
        Re: DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

        Originally posted by E55KEV View Post
        Do you have VUDU-To-Go installed on your work computer, and your two home computers?

        I view VUDU on a half dozen PC's that never show up in my devices. They don't have VUDU-2-GO.

        Actually I don't, especially the work computer since it's locked down and I can't load any software on it. I just play movies from the web. I figured it was tracking the computers. It makes sense if that was the case since otherwise you could share your id with multiple people who could all watch your My Movies anywhere. It sounds like you're saying thats not the case. It has been my experience though.

        I do access web movies and forum from all of them. If it makes any difference.

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          #34
          Re: DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

          I read the OP and saw the problem, but I didn't read any of the other posts so I'm sorry if this has already been said.

          I un-linked my main Vudu account from my UV account and because I had two other UV accounts linked to some UV sub-accounts, I was not able to re-link my main Vudu account. I was, however, able to link my main Vudu account to a generic UV account and then merge the two UV accounts together.

          Have you tried this?

          Comment

            #35
            Re: DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

            I did the same thing, unlink and relink, but little did I know, once you do this 2 or 3 times your stuff gets doubled or tripled in your ultraviolet account depending on how many times you have unlinked and relinked. So since mine is tripled
            I'm assuming I have done it 3 times.

            Now not all of them are tripled, but most of them are so check your UV account movie collection to see if you too see the same bug. In this case I believe that when you unlink and relink it is copying the movies you had. Which in return over loading the data in your account not allowing you to see all your movies
            B/c of this I have a total of 368 movies when I'm suppose to have 184 movies total.

            If you email UV contacts to let them know you have doubled or tripled movies, it will let them know that you have a problem and it will be put in the records even though you are probably talking to a machine rather than a person.

            So email them your problem and it will be looked over. I hope for the best for all of you who is having the same difficulties.

            Comment

              #36
              Re: DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

              Originally posted by Slayur View Post
              I dod the same thing, unlink and relink, but little did I know, once you do this 2 or 3 times your stuff gets doubled or tripled in your ultraviolet account depending on how many times you have unlinked and relinked. So since mine is tripled
              I'm assuming I have done it 3 times
              Now not all of them are tripled, but most of them are so check your UV account movie collection to see if you too see the same bug. In this case I believe that when you unlink and relink it is copying the movies you had. Which in return over loading the data in your account not allowing you to see all your movies
              B/c of this I have a total of 368 movies when I'm suppose to have 184 movies total.
              No, this is not due to unlinking and then relinking. I have movies that show up multiple times and I've never unlinked my UV account. This is a problem with the UV site that has been happening since around the beginning of November 2013.

              Comment

                #37
                Re: DO NOT UNLINK ULTRAVIOLET! IT'S GLITCHED!

                Originally posted by lujan View Post
                No, this is not due to unlinking and then relinking. I have movies that show up multiple times and I've never unlinked my UV account. This is a problem with the UV site that has been happening since around the beginning of November 2013.
                Oh i do believe you are right. How ever i don't remember having more than 2, But still this is an issue no matter what.
                Even if it was not from unlinking and relinking it is still overloaded data that keeps pilling up to the point where some people like craiggers88 can't get all of his movies, soooo therefore his account is overloaded and can't receive all his movies.

                The reason why i was unlinking and relinking was because i could not figure out why i could see my Mom's Collection, but Mom can not see my collection. We are both Full members, why? I still don't understand. Right now I am getting frustrated with this $@#% computer e-mails that I am getting left and right from UV, I want to speak to a live agent on the phone for UV issues.

                I'm not saying that this is the case, I have a good idea that this might solve his issue. There might be other bugs that might be keeping him from receiving his entire collection.

                Trial and error is all i can say.

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