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Vudu Forum Guidelines

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Cant watch movies or download on my PC

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    Cant watch movies or download on my PC

    I have used this service with no problems with my PS3 in the past. Recently my PS3 died so I am forced to use the PC. I have 2 Movies that I have purchased that are in my movies. I tried to look at trailers I get a box with the title but black screen. When I try to watch my own movies I get the same result. When I try to download the movies to my pc wich has plenty of hd space I get a box and a message about how I can watch them when offline after download but NO download starts. I have the lastest version od Adobe Flash Player as suggested on the forums.
    I could not find a way to submit a support ticket on the site witch I think is dumb so I am asking here.

    #2
    Re: Cant watch movies or download on my PC

    Originally posted by Silverw0lf View Post
    I have used this service with no problems with my PS3 in the past. Recently my PS3 died so I am forced to use the PC. I have 2 Movies that I have purchased that are in my movies. I tried to look at trailers I get a box with the title but black screen. When I try to watch my own movies I get the same result. When I try to download the movies to my pc wich has plenty of hd space I get a box and a message about how I can watch them when offline after download but NO download starts. I have the lastest version od Adobe Flash Player as suggested on the forums.
    I could not find a way to submit a support ticket on the site witch I think is dumb so I am asking here.
    Our apologies, once you browse the FAQ section, you'll have the option to submit a support ticket.

    If you're still unable to create a ticket at that point. Please let me know.
    Dan H.
    VUDU QA

    Comment


      #3
      Re: Cant watch movies or download on my PC

      Did you try to use our VUDUToGo App?

      Comment


        #4
        Re: Cant watch movies or download on my PC

        I have looked at all the FAQ in the support site but never given an ption to submit a ticket. And I have been unable to find ANY ap for the pc when I google VUDUTOGO it just sends me to the rent/buy movies site

        Comment


          #5
          Re: Cant watch movies or download on my PC

          Originally posted by Silverw0lf View Post
          I have looked at all the FAQ in the support site but never given an ption to submit a ticket. And I have been unable to find ANY ap for the pc when I google VUDUTOGO it just sends me to the rent/buy movies site
          You can download VUDU To Go here:

          http://www.vudu.com/in_home_disc_to_digital.html

          I've also sent you a PM.
          Dan H.
          VUDU QA

          Comment

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