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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

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Superticket Bundle Problem

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    Superticket Bundle Problem

    Okay, so I got the SuperTicket Bundle for The Amazing Spider-Man 2 and I redeemed the code when I got it by email. After the movie, I went online to see if they were both in my library and they both were there. I tested the 1st one and it worked,(All 2 hours of the movie were available), then i tested the second one and the title was,"The Amazing Spider-Man 2: Coming Soon". Now I clicked on it, and there was only a trailer for the movie which was only 4 minutes long. If I recall, the advertisements for the superticket said it contained both films in full length. I don't know if there needed to be verification that I was at the movies or me redeeming it sends a confirmation to vudu to admit me to own it, but I am rather worried. Did any of you that got the Anchorman 2 and Hobbit 2 superticket get this problem. I also don't know if they tell you that there is a certain confirmation and delay to get the movie from vudu when you get the superticket at the movie theater because I bought the ticket on the fandango website. Please respond and try to help. I will reply to this if I end up getting the movie. Thank you for your time whoever reads this.

    #2
    Re: Superticket Bundle Problem

    Originally posted by woundnurse72 View Post
    Okay, so I got the SuperTicket Bundle for The Amazing Spider-Man 2 and I redeemed the code when I got it by email. After the movie, I went online to see if they were both in my library and they both were there. I tested the 1st one and it worked,(All 2 hours of the movie were available), then i tested the second one and the title was,"The Amazing Spider-Man 2: Coming Soon". Now I clicked on it, and there was only a trailer for the movie which was only 4 minutes long. If I recall, the advertisements for the superticket said it contained both films in full length. I don't know if there needed to be verification that I was at the movies or me redeeming it sends a confirmation to vudu to admit me to own it, but I am rather worried. Did any of you that got the Anchorman 2 and Hobbit 2 superticket get this problem. I also don't know if they tell you that there is a certain confirmation and delay to get the movie from vudu when you get the superticket at the movie theater because I bought the ticket on the fandango website. Please respond and try to help. I will reply to this if I end up getting the movie. Thank you for your time whoever reads this.
    The movie is added to your collection on it's digital release date. Until then, you'll only have access to the first film on VUDU and the trailer for the 2nd film.
    Dan H.
    VUDU QA

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