Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

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Leprechaun the Complete Collection code not working, etc.

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    Re: Leprechaun the Complete Collection code not working, etc.

    I am having about the same issue with just the Leprechaun 4 film, despite redeeming the entire collection on the vudu site. I had to start a 2nd support ticket because the 1st (141030-000764) was never responded to, even though they asked for and I provided; photocopies/pictures of the box the collection came in and the insert with the redemption code. The 2nd ticket (141107-000043) they asked for even more information; pictures of the actual screen itself when I try to access the movie (the best I could do was using my laptops camera, but it still clearly shows the problem in the pictures). The movie is only available to watch on SD (even though the rest are in all 3 formats; SD, HD, HDX since I bought the blu-ray version) on my laptop, and like others have posted it shows e-gift in place of the HDX w/a check mark. On my TVs with vudu apps however, it is completely unwatchable and all it shows is "Watch Trailer" despite also showing "You Own It-SD." I was sent back an e-mail for both tickets a few days ago, both stating... "I apologize for the lenghthy wait. Your case was not escalated correctly on our end. Please bear with is while we try to get your issue resolved." and yet, I'm still waiting, lol. Funny enough, 4 was my favorite movie, and I watch any movies I have digital copies of through vudu, so I hope they get this resolved soon.


      Re: Leprechaun the Complete Collection code not working, etc.

      can a mod give a status on this? ticket opened for one and half month already