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Receiving HDCP Error 3342 For Standard Definition Movies

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    Receiving HDCP Error 3342 For Standard Definition Movies

    Hello. I'm using Vudu To Go and have roughly 11 SD movies downloaded locally on my hard drive. Recently, whenever I try to play them, I receive the error 'Oops! This movie won't play on your display due to copyright restrictions. It can be played only if both your output and display support HDCP. [#3342]'. This is a bit puzzling to me as 1) I was under the impression the HDCP error only applies to HD or HDX movies, and 2) I'm not using any external displays. My computer is an ASUS T100, and I'm simply trying to watch them on my computer screen.

    Any assistance would be greatly appreciated as the movies are taking up a significant amount of space locally on a machine with limited space to begin with. I'd like to determine if Vudu is a service worth continuing to use.

    #2
    Re: Receiving HDCP Error 3342 For Standard Definition Movies

    Originally posted by johangelo_forum View Post
    Hello. I'm using Vudu To Go and have roughly 11 SD movies downloaded locally on my hard drive. Recently, whenever I try to play them, I receive the error 'Oops! This movie won't play on your display due to copyright restrictions. It can be played only if both your output and display support HDCP. [#3342]'. This is a bit puzzling to me as 1) I was under the impression the HDCP error only applies to HD or HDX movies, and 2) I'm not using any external displays. My computer is an ASUS T100, and I'm simply trying to watch them on my computer screen.

    Any assistance would be greatly appreciated as the movies are taking up a significant amount of space locally on a machine with limited space to begin with. I'd like to determine if Vudu is a service worth continuing to use.
    Yes, it should only apply to HD on an external display.

    Did you recently update your graphics drivers or Flash? Because nothing has changed on the VUDU side.

    Also - are there any other movies you could download to try (or less ideally delete one and re-download it). This is to see if the downloaded licenses have an issue (maybe with a recent Flash player update?)

    Actually - the same rules should apply to streamed movies. Do you get this issue when streaming?

    Comment


      #3
      Re: Receiving HDCP Error 3342 For Standard Definition Movies

      Originally posted by Jake View Post
      Yes, it should only apply to HD on an external display.

      Did you recently update your graphics drivers or Flash? Because nothing has changed on the VUDU side.

      Also - are there any other movies you could download to try (or less ideally delete one and re-download it). This is to see if the downloaded licenses have an issue (maybe with a recent Flash player update?)

      Actually - the same rules should apply to streamed movies. Do you get this issue when streaming?
      I am having the same issue on my surface pro 3

      Comment


        #4
        Re: Receiving HDCP Error 3342 For Standard Definition Movies

        happened to me yesterday as well. cyberlink bd advisor tells me everything is fine hdcp-wise.

        the funny thing is, it was kind of random. Happened to hd and sd movies. but after a few tries with restart loging off and on againg, some movies worked while others still didnt. really weird sporadic bug

        Comment


          #5
          Re: Receiving HDCP Error 3342 For Standard Definition Movies

          Originally posted by Jake View Post
          Yes, it should only apply to HD on an external display.

          Did you recently update your graphics drivers or Flash? Because nothing has changed on the VUDU side.

          Also - are there any other movies you could download to try (or less ideally delete one and re-download it). This is to see if the downloaded licenses have an issue (maybe with a recent Flash player update?)

          Actually - the same rules should apply to streamed movies. Do you get this issue when streaming?
          Hi I'm also getting this, I have deleted the movie and also tried downloading an older movie, streaming gave error " could not connect to server. Please try logging in again [#5000]", I've got a new HP with Windows 10

          Comment


            #6
            Re: Receiving HDCP Error 3342 For Standard Definition Movies

            Originally posted by madhatt View Post
            Hi I'm also getting this, I have deleted the movie and also tried downloading an older movie, streaming gave error " could not connect to server. Please try logging in again [#5000]", I've got a new HP with Windows 10
            This is usually due to a firewall blocking required ports. See this FAQ for some ideas...

            http://vudu.custhelp.com/app/answers...open-to-stream

            Comment


              #7
              Re: Receiving HDCP Error 3342 For Standard Definition Movies

              I using Vudu to Go and I'm also having this problem on my Dell Venue Pro, w/ Std definition shows. I haven't tried HDX yet, but I can tell you it is not a firewall problem because I can watch shows on the Windows 10 Vudu App. I need the Vudu to go also.

              Comment

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