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Vudu Forum Guidelines

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New update/look to Vudu app is stretched off the screen

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    New update/look to Vudu app is stretched off the screen

    I just had a update in the last couple of days on my BluRay player for Vudu and the new app is not sizing to fit my screen as if the resolution is off. My screen is set to 16:9 at 1080p. I never had any issue with the old app for Vudu, but this updated version is messed up.

    Vudu version: 3.1.0 (87971)
    Widget Version: 3.001 (133784)

    #2
    Re: New update/look to Vudu app is stretched off the screen

    What is the make and model of your Blu-ray player?

    Comment


      #3
      Re: New update/look to Vudu app is stretched off the screen

      I am having the exact same problem as the other person. My blu ray player is a Samsung BD-C6500. My tv is set to the correct aspect ratio, as is my blu ray player. VUDU is the only thing (app, movie or otherwise) that is having this problem. It was working perfectly before the update a few days ago.

      Thank you.

      Joel

      Comment


        #4
        Re: New update/look to Vudu app is stretched off the screen

        Originally posted by FelipeF View Post
        What is the make and model of your Blu-ray player?
        Having the same issue with the same update player is a Samsung bd-c5500

        Comment


          #5
          Re: New update/look to Vudu app is stretched off the screen

          Having the same issue with the same update player is a Samsung bd-c5500

          Comment


            #6
            Re: New update/look to Vudu app is stretched off the screen

            We are aware of this issue and are working with Samsung to bring a fix as soon as possible.

            Comment


              #7
              Re: New update/look to Vudu app is stretched off the screen

              While we're talking about Samsung bluray players, the Vudu app on two of my players updated on March 19 to the "new" interface (blue background, sorting and filtering possible in My Vudu), but then on March 20, it updated to the "old" interface (black background, old Vudu logo, no sorting).

              Is this also a known issue? Any ETA to a lasting update of the new UI?

              Thanks!

              Comment


                #8
                Re: New update/look to Vudu app is stretched off the screen

                Originally posted by Cdfuller View Post
                While we're talking about Samsung bluray players, the Vudu app on two of my players updated on March 19 to the "new" interface (blue background, sorting and filtering possible in My Vudu), but then on March 20, it updated to the "old" interface (black background, old Vudu logo, no sorting).

                Is this also a known issue? Any ETA to a lasting update of the new UI?

                Thanks!
                The new UI was mistakenly released on certain models, that's why it was reverted back to the old UI. Not too sure if those devices will get the new UI due to hardware limitations.

                Comment


                  #9
                  Re: New update/look to Vudu app is stretched off the screen

                  I too have a Samsung bluray with the same off screen issues but mine never reverted back to the old menu style. I can't access the chapters and it's really hard to navigate when most of the right side is off screen. How can I get the old menu style back?

                  Comment

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