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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Redeem Digital Copy doesn't find the movie

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    Redeem Digital Copy doesn't find the movie

    I can't figure out how to add a Digital Copy code for "The Croods: A New Age" to my Vudu account. The movie is available for purchase, and I have a code that came with a BluRay disc that I just bought. When I search the Redeem site it only finds the original Croods movie. Is there some other way to redeem this Digital Copy so I can watch it streaming from my Vudu account?

    #2
    Originally posted by scottlindner View Post
    I can't figure out how to add a Digital Copy code for "The Croods: A New Age" to my Vudu account. The movie is available for purchase, and I have a code that came with a BluRay disc that I just bought. When I search the Redeem site it only finds the original Croods movie. Is there some other way to redeem this Digital Copy so I can watch it streaming from my Vudu account?
    Link hasn't been added.

    It's MoviesAnywhere.

    Redeem on MoviesAnywhere or FandangoNow and it will link to Vudu. Since the the redeem isn't there though it might not show until they fix it.

    Comment


      #3
      I cannot redeem My Fair Lady - 4K. First of all, whoever wrote the code or search algorithm for redeeming a digital code needs to start over. You type in My Fair Lady and multiple things, or nothing happens. Sometimes you get a list of movies that is not even close to what you are looking for and it just sits there. That has happened tonight but I cannot get My Fair Lady to pop up. Compare this to the site search - I type in My F and before I get to next letter You see My Fair Lady as first choice on screen - why the hell doesn't it do the same thing when typing in title for redeem???? And in the past you could just do a site search, find the movie and click on a redeem tab. What genius got rid of that?? You really need to fix the redeem algorithm as it is horrible.

      BUT - I CANNOT GET IT TO BRING UP MY FAIR LADY AFTER 20 Minutes of trying. I previously redeemed another movie (Ant-Man) so the system is working.

      Comment


        #4
        Interesting.

        It seems like you’re using the Redeem>Digital Copy option in the menus. If so this has always been hit or miss for years, maybe even as long as it’s always been there. I just avoided using it.

        Instead I always just used the redeem button on each eligible movie page. But looking at those pages on various browsers I no longer see the redeem button option anymore.

        Wow this is going to be really painful unless I’m missing something.

        Comment


          #5
          Originally posted by jeremymc7 View Post
          Interesting.

          Wow this is going to be really painful unless I’m missing something.
          The redeem buttons have been moved way down the page, under "More Info".
          Probably an intentional ploy to sell more movies on the site.

          Comment


            #6
            Originally posted by mrewster View Post

            The redeem buttons have been moved way down the page, under "More Info".
            Probably an intentional ploy to sell more movies on the site.
            Thanks. I noticed that after the fact. Got of lame but as you said might be intentional.

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