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Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Can't play movies full screen

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    Can't play movies full screen

    Any movie I play from my library starts off good with the small screen it opens with, when I go to full screen it locks up except for a small part of the screen in the upper left corner. It will eventually freeze and I have to Task Manager to close Vudu. This just started today, I watched 3 movies last night with no issue. Please help.

    Re: Can't play movies full screen

    Are you video card drivers up to date? Make sure that's the case and give that a try. Do you have any other major apps running in the background that might conflict with video playback?


      I have this exact problem as well. I signed into VUDU last week, have not been here for over a month, and I have the same problem as described by srsuth. I am running Win 10, Flash and video drivers are up to date. Never had an issue before. No settings have been changed on my VUDU account, or on my computer. My Netflix, Amazon, and Dish Network accounts work without a problem.

      I tried uploading screen captures, but the forum upload has a problem.


        I get a black screen when I full screen. I also experience several desyncing issues while not in full screen and going back and forth through the video. All of my drivers are up to date and my computer is a gaming computer so it's more than capable to handle a video player.


          Same thing here. I've noticed the downloaded movies will not go in full screen. I can maximize the window but the full screen feature does not work. The same movies if rented and watched from the VUDU site I can full screen no problem. Only seeing the issue with the VUDOToGo application. Not that big of deal, just have a title bar on the top of the screen and start bar on the bottom. Windows PC 8.1 Clicking Full screen from the app shows black screen and has sound only. All drivers, hardware etc are new and updated as necessary.


            I have the exact same issue with a Microsoft Surface Pro tablet, but I found a workaround from a few years ago on this forum that works for me:

            Start playing your movie, expand to full screen, if no video then close movie window (not the entire vudu app).
            Then start playing your movie again, expand to full screen, and it should work now.

            Doing this sometimes rewinds the movie to the beginning, not sure why.