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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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4. Spiteful or inflammatory comments about other users or their comments
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Updated: Vudu comes to Android phones and tablets

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  • Blurry
    replied
    Re: Vudu comes to Android!

    Originally posted by hjw8383 View Post
    Any movies on your Ultraviolet account (that you own) can be accessed through the Flixster app on the Kindle Fire. You can watch any of your movies with internet access or you can actually download the movie to your Kindle and watch without internet access. Hopes this helps.
    Flixster crashes due to the size of my collection (around 370 movies), and also slowness. Funny, I have slowed down adding movies due to problem Also it takes forwever to find a movie in Flixster because you can't access the movies you own via search on flixster, and loading the my movies takes a long time but crashes more often than not.

    I have this problem with Flixster on both my son's Kindle Fire as well as my Galaxy Note 2.

    Vudu on my iPad is perfect, it doesn't crash and loads the movie list relatively quickly.

    Leave a comment:


  • theguru14
    replied
    Re: Updated: Vudu comes to Android!

    Any update on this?

    Originally posted by theguru14 View Post
    Will the Galaxy Note cellphone ever be added?

    Leave a comment:


  • LocN
    replied
    Re: Updated: Vudu comes to Android!

    Originally posted by tampa8 View Post
    I would use Vudu all the time and buy movies only from there if they allowed use of the SD card to download movies.
    PLEASE get this fixed!
    Thanks.
    The support for SD card is coming soon in the next release in a couple of weeks.

    LLN

    Leave a comment:


  • tampa8
    replied
    Re: Updated: Vudu comes to Android!

    I would use Vudu all the time and buy movies only from there if they allowed use of the SD card to download movies. As it is, the app is useless for anyone with a measured data plan because you can only stream with it unless you happen to have some space for a movie. The app itself can be put on the SD card, Flexster movies can go on the SD card. I think the big reason a Tablet would be used is lost on Vudu, to be able to watch movies on a plane, or anywhere there is no data connection, along with not having a plan that would allow constant streaming.
    PLEASE get this fixed!
    Thanks.

    Leave a comment:


  • LocN
    replied
    Re: Updated: Vudu comes to Android!

    Originally posted by terpfan1980 View Post
    I see that there was an update to the app on 5/3/2013. 1.3.203

    Downloaded to the replacement Samsung Galaxy Tab 7.7 (VZW) that I just got back (my original died, battery stopped charging ) from VZW support and gave it a try again. It may be a little better than previously, but still stutters too much in the video to be acceptable.

    CinemaNow app and Flixster app still work fine.

    Android 4.0.4 ICS ROM (stock) on the device - streaming via Wi-Fi when testing rather than from locally downloaded copy.
    We don't have this tablet so it will take time for us to acquire one and then fix it. This is 1st model that we see this issue.

    BTW, can you go to Settings - Developer Options - There are 2 options may help this issue:
    - Disable HW overlays
    - Force GPU rendering

    Let me know if any of those can help your playback problem.

    Thanks,
    LLN

    LLN

    Leave a comment:


  • terpfan1980
    replied
    Re: Updated: Vudu comes to Android!

    Originally posted by LocN View Post
    If you have experience a better experience with previous version please PM your email address I can send you the older version for you to install. However I don't think that can be the case.

    I use the app "Memory Usage" to check for the memory info.

    Regarding Adobe Air, I got some random report for that and I am looking for if it can help the issue. Personally we couldn't reproduce the issue of playback in our lab.

    We don't need to increase cache as the current setting is optimal and sufficient for playing back. Since you tested the fully downloaded movie then network is not a problem. We will have to find the exact tablet to test in our lab (we don't have all of the tablets on market).

    Thanks,
    LLN
    I see that there was an update to the app on 5/3/2013. 1.3.203

    Downloaded to the replacement Samsung Galaxy Tab 7.7 (VZW) that I just got back (my original died, battery stopped charging ) from VZW support and gave it a try again. It may be a little better than previously, but still stutters too much in the video to be acceptable.

    CinemaNow app and Flixster app still work fine.

    Android 4.0.4 ICS ROM (stock) on the device - streaming via Wi-Fi when testing rather than from locally downloaded copy.

    Leave a comment:


  • LocN
    replied
    Re: Updated: Vudu comes to Android!

    Originally posted by velkro16 View Post
    Does anyone know if Android tablets still do not support HD? Do you know why? Even if you download a movie can you watch it in HD? Will Android tablets ever get HD support?
    Currently our software is not approved for HD. We are working on it.

    LLN

    Leave a comment:


  • velkro16
    replied
    Re: Updated: Vudu comes to Android!

    Does anyone know if Android tablets still do not support HD? Do you know why? Even if you download a movie can you watch it in HD? Will Android tablets ever get HD support?

    Leave a comment:


  • sonyfanboy
    replied
    Re: Updated: Vudu comes to Android!

    Originally posted by danaw1 View Post
    When will we have an app for the Galaxy S3?
    I think their not supporting Phones right now only tablets.

    Leave a comment:


  • theguru14
    replied
    Re: Updated: Vudu comes to Android!

    Any update on this device?

    Originally posted by theguru14 View Post
    Will the Galaxy Note cellphone ever be added?

    Leave a comment:


  • danaw1
    replied
    Re: Updated: Vudu comes to Android!

    When will we have an app for the Galaxy S3?

    Leave a comment:


  • LocN
    replied
    Re: Updated: Vudu comes to Android!

    Originally posted by terpfan1980 View Post
    How would I get back to an older version?

    I'll try to check on the memory that is available and report back on that.

    On the Adobe Air question, I had read through this thread previously and wound up installing (hoping it might help the situation) Adobe Air separately *after* having these issues so it should be the most current version available.

    I would note that one of the competing UV partner apps offered a "Settings" feature to bump up the memory used for caching playback. I made sure that was set fairly high in that app though it wasn't having problems to begin with. I assumed that more cache memory within the app would be helpful to the app
    If you have experience a better experience with previous version please PM your email address I can send you the older version for you to install. However I don't think that can be the case.

    I use the app "Memory Usage" to check for the memory info.

    Regarding Adobe Air, I got some random report for that and I am looking for if it can help the issue. Personally we couldn't reproduce the issue of playback in our lab.

    We don't need to increase cache as the current setting is optimal and sufficient for playing back. Since you tested the fully downloaded movie then network is not a problem. We will have to find the exact tablet to test in our lab (we don't have all of the tablets on market).

    Thanks,
    LLN

    Leave a comment:


  • terpfan1980
    replied
    Re: Updated: Vudu comes to Android!

    Originally posted by LocN View Post
    Hi,

    Please let me know if the previous version 1.2.205 worked better for you. I don't believe we introduce any performance enhancement or modification in any of those. We have to depend on Adobe Air and it's not the same with CinemaNow or Flixster and we are working to fix that.

    In the meantime, can you check to see if you have enough memory available for VUDU. The app can use up to 260MB and it's slow with lesser memory.

    In addition, do you have any existing installation of Adobe Air to upgrade? If so please do upgrade Air to current version.

    I am really want to see how we can improve your experience as we don't have that issue even for ICS.

    Thanks,
    LLN
    Just confirmed that I was above 260MB of available RAM (stopped a batch of apps that were running but were cached) and tested again with a movie that I had downloaded to the device (Mars Attacks), same poor results. Dropped frames and general stuttering in the app.

    I'm running the most current ICS ROM on the device (stock, VZW/Samsung ROM), just to confirm that status.

    By the way, a co-worker has a Nexus 7" tablet and did test with me. In his case, the app worked great with no stuttering/dropped frames.

    Leave a comment:


  • terpfan1980
    replied
    Re: Updated: Vudu comes to Android!

    Originally posted by LocN View Post
    Hi,

    Please let me know if the previous version 1.2.205 worked better for you. I don't believe we introduce any performance enhancement or modification in any of those. We have to depend on Adobe Air and it's not the same with CinemaNow or Flixster and we are working to fix that.

    In the meantime, can you check to see if you have enough memory available for VUDU. The app can use up to 260MB and it's slow with lesser memory.

    In addition, do you have any existing installation of Adobe Air to upgrade? If so please do upgrade Air to current version.

    I am really want to see how we can improve your experience as we don't have that issue even for ICS.

    Thanks,
    LLN
    How would I get back to an older version?

    I'll try to check on the memory that is available and report back on that.

    On the Adobe Air question, I had read through this thread previously and wound up installing (hoping it might help the situation) Adobe Air separately *after* having these issues so it should be the most current version available.

    I would note that one of the competing UV partner apps offered a "Settings" feature to bump up the memory used for caching playback. I made sure that was set fairly high in that app though it wasn't having problems to begin with. I assumed that more cache memory within the app would be helpful to the app

    Leave a comment:


  • LocN
    replied
    Re: Updated: Vudu comes to Android!

    Originally posted by awilisch View Post
    When can we expect HD playback? Seeing as I can buy from Google Play and get at LEAST 720p playback it's rather frustrating to be limited to SD when I bought an HD movie. I should at least be able to pick the definition I want to download.
    We are using Adobe Air and it's not approved by studios for HD playback. We are working on the solution.

    LLN

    Leave a comment:

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