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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Samsung S6 edge crashes

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    #31
    Re: Samsung S6 edge crashes

    When will this problem be fixed? Everyone is posting the same thing but not getting any answers.

    Comment


      #32
      Re: Samsung S6 edge crashes

      Originally posted by Nivardo View Post
      When will this problem be fixed? Everyone is posting the same thing but not getting any answers.
      Sorry, but there is no further answer anyone at VUDU can give you. Samsung fixed the bug in their firmware and has provided their Lollipop 5.1.1 update to the carriers (AT&T, Verizon, Sprint, etc). For whatever reason they are taking their own sweet time to push it out. We want it released ASAP as much as anyone!

      Comment


        #33
        Re: Samsung S6 edge crashes

        Okay Vudu get it together! You tell us that the update to 5.1.1 on the Galaxy S6 Edge would fix the issue. However, the update gets pushed to my Verizon phone today and again it still does not work. When will this crap ever get fixed? I love Vudu. Love it on the Roku, but I like so many others want to watch it on multiple devices like on my phone. Google play movies works, Amazon Instant Video works, Netflix, Hulu Plus, Flixster, Cinemanow all work on my phone. Vudu does not update their Android app since December 2014 (9 months ago now) and we are told that this 5.1.1 version will fix it all. We get the update and it doesn't work!!! Vudu, please show us that you care about this issue and let us know why this can't ever get RIGHT while so many of your competitors tend to be getting it RIGHT! Please Vudu, I beg you to help out your customers. Maybe, it is time to do a rewrite of the app altogether so it will work on Android.

        Comment


          #34
          Re: Samsung S6 edge crashes

          Same here, I was the one that originally started this thread. I too received the update yesterday and it fixed nothing as it relatest to vudu crashing. Please work with Google to get this fixed with androids ASAP! it's ridiculous that we waited this long for a fix that didn't exist.

          Comment


            #35
            Re: Samsung S6 edge crashes

            Originally posted by teamh2005 View Post
            Same here, I was the one that originally started this thread. I too received the update yesterday and it fixed nothing as it relatest to vudu crashing. Please work with Google to get this fixed with androids ASAP! it's ridiculous that we waited this long for a fix that didn't exist.
            It's not just the S6 and S6 Edge. It's not working on the G4 and if memory serves, it quit working ln my G3 before I upgraded to the G4. It had also quit working on my laptop after it upgraded to Windows 10 but an update to Vudu2Go fixed that. The app works fine on my Note 10.1 2014 with Kitkat 4.4.4. On my G4 it just keeps reloading the app and won't download any of my movies. Don't get any error messages just reloads the app every few seconds.

            Comment


              #36
              Re: Samsung S6 edge crashes

              Nice to know that this is not an isolated issue, I recently became a vudu member and I installed the app on my S6 and tried to watch my purchased content and it crashes. I thought it was something I did.

              Comment


                #37
                Re: Samsung S6 edge crashes

                Sigh..
                The 5.1.1 rollout just happened on AT&T today, and VUDU still does not work on my S6 edge.
                I tried uninstalling and reinstalling to no avail.... I can't download or stream and VUDU content I have purchased.

                Comment


                  #38
                  Re: Samsung S6 edge crashes

                  Hi all,

                  Can you please try again using the new version of VUDU Android app published on Oct/08 ?

                  []'s
                  Rafael Torres

                  Comment


                    #39
                    Re: Samsung S6 edge crashes

                    I just updated my phone to 5.1.1 and updated vudu's app on Oct 22, 2015; and everything works GREAT now. Thanks VUDU for finally getting this taken care of.

                    Comment


                      #40
                      Re: Samsung S6 edge crashes

                      I have the edge+ and mine keeps telling me cannot playback and contact vudu. Some movies will also tell me rental peroid is expired as well when i own all my movies.

                      Comment


                        #41
                        Re: Samsung S6 edge crashes

                        Originally posted by shmacckk View Post
                        I have the edge+ and mine keeps telling me cannot playback and contact vudu. Some movies will also tell me rental peroid is expired as well when i own all my movies.
                        Okay I don't have a Samsung. I have an HTC One M9 and service through AT&T. I also keep getting the "Unfortunately Vudu has stopped" message whenever I try to play a video. I have the most up to date version of the app.

                        Can some one from Vudu please tell me what is going on with this APP.

                        Comment

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