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Confused about free credit expiration date...

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    Confused about free credit expiration date...

    So I installed the PS3 app a few weeks ago, but didn't use my free credit. I received an email reminding me that it would expire if not used by 1/22/11. So, the day came today and I decided that I would use it, but now I go to the Vudu app and my credit is gone. I double checked and it was stated that I had to use my credit *by* 1/22/11, not *before*.

    So apparently I've lost my trial. Regardless, Vudu should be a little clearer in the future regarding their trial credit expiration date.

    YY

    #2
    Re: Confused about free credit expiration date...

    Can you send me your email address I'd be happy to give you another one

    Daniel G

    Comment


      #3
      Re: Confused about free credit expiration date...

      Daniel G, I PM'd you last Saturday with my account email address, but I have not heard anything back nor received my credit. Did you not receive my PM?

      Thank you for your assistance.

      Comment


        #4
        Re: Confused about free credit expiration date...

        Havent recieved any PM ?

        Comment


          #5
          Re: Confused about free credit expiration date...

          Ok, I just made a second attempt to send a PM.

          Thanks.

          Comment


            #6
            Re: Confused about free credit expiration date...

            Originally posted by YogiYahooeys View Post
            So I installed the PS3 app a few weeks ago, but didn't use my free credit. I received an email reminding me that it would expire if not used by 1/22/11. So, the day came today and I decided that I would use it, but now I go to the Vudu app and my credit is gone. I double checked and it was stated that I had to use my credit *by* 1/22/11, not *before*.

            So apparently I've lost my trial. Regardless, Vudu should be a little clearer in the future regarding their trial credit expiration date.

            YY
            I am having the same issue. As I look at my clock right now it is February 7, and the expiration email i receieved specifically says by February 8 my credits will expire. Do they use east coast time? Kinda bummed I was all set up to watch this movie and now my credits are expired.

            Comment


              #7
              Re: Confused about free credit expiration date...

              I also did not know about an expiration date and i was wanting to try it out with a friend today and it said i lost my credits. can i get them back?

              Comment


                #8
                Re: Confused about free credit expiration date...

                For future posters, if you lost your credit and believe you should not have, please send me a private message or call us at (888)554-VUDU. We can not guarantee that we can reinstate the credits in every case.
                Dan H.
                VUDU QA

                Comment

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