Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Vudu Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Vudu reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Vudu products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Vudu retains the right to monitor, edit, and/or remove posts within Vudu Forums, it does not necessarily review every comment. Accordingly, specific questions about Vudu products and services should be directed to Vudu customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Vudu, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Vudu a royalty-free, irrevocable, transferable right and license to use the Comments however Vudu desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Vudu will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Vudu is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Vudu the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Vudu for all claims resulting from any Comments you submit. Vudu takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Why I'm a happy customer.

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    Why I'm a happy customer.

    New to forums. I've been using VUDU for several months now, mostly through an app installed on my TV. No, VUDU didn't hire me to post this!

    I figured I'd share my happy-customer experiences, since, like everyone, I usually come to forums with a technical problem or a complaint.

    Things I love about VUDU:
    • You can pay with a Visa or AMEX gift card. Try doing that with Netflix or Hulu Plus. You can't even get a gift-card-based GIFT CERTIFICATE through Netflix to try to meet them on their own terms. If I can't pay with a gift card, it's a deal-breaker for me.
    • Diverse selection. Another make-or-break item for me. I just watched Kenneth Lonergan's "Margaret" this morning and I have a good chunk of the Criterion Collection waiting for me in my wish list. And I'm all caught up now on "Breaking Bad" in glorious HDX, just in time for the season premiere. The selection puts both Amazon VOD and Verizon to shame.
    • Streaming quality. Beats the crap out of both Amazon and Verizon. Amazon isn't even in the same league, while Verizon VOD, even though it looks and sounds good, often stutters even with a wired connection; VUDU rarely does even on HDX.
    • HDX.
    • Very few technical issues. There were some buffering problems as I was watching something in the wee hours the other day, but eventually they went away. I don't see this issue very often.
    • VUDU on Ubuntu 12.04 wasn't working, so I Googled "VUDU Linux." One of the first links was to the tech support forums on this domain, and the offered solution worked like a charm. Now I'm off to set myself up with a mini-PC that can run Linux so I can take VUDU on the road with me!
    • Someone with UX knowledge clearly had a lot of input into the UIs on both the Web and TV (Droid/Linux?) apps. The Amazon app UI on my TV is, frankly, shameful. Not so the VUDU app, which is generally an intuitive pleasure to use. As a tech writer with some UX experience, I can say that it is really nice to see that some companies still care about UX.

    Things I'm not so fond of:

    Still no Android support? Not all of us are acolytes of the Church of Apple. I'll be putting Linux on my miniPC-to-be to get around this for the moment.

    I can't think of anything else I'm unhappy with, and that's something for me.

    Keep up the good work, guys; it is much appreciated.