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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Jack Ryan - Walmart / Vudu Preorder

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    Jack Ryan - Walmart / Vudu Preorder

    I purchased this at Wal Mart today. The instructions asks me to go to vudu.com/preorder/jackryan. When I try to go to the link, ti appears that the link does not work. What am I missing?



    Thanks in advance for any help!

    #2
    Re: Jack Ryan - Walmart / Vudu Preorder

    I'm looking into this and I'll reply with an answer soon.

    Comment


      #3
      Re: Jack Ryan - Walmart / Vudu Preorder

      I also pre-purchased this today. Have they figured out how we can redeem it yet?

      Comment


        #4
        Re: Jack Ryan - Walmart / Vudu Preorder

        I am also having the same issue and submitted a case for it two days ago and still have not heard anything back from anyone.

        Comment


          #5
          Re: Jack Ryan - Walmart / Vudu Preorder

          We'll update as soon as we have the redemption page URL. This one seems to have launched in-stores a little early. We should have an update shortly.

          Comment


            #6
            Re: Jack Ryan - Walmart / Vudu Preorder

            The page appears to be up now, but it still says that my code is invalid. This is really getting old. Kinda makes you not want to buy these pre-purchase cards anymore.

            Comment


              #7
              Re: Jack Ryan - Walmart / Vudu Preorder

              Originally posted by Faydar View Post
              The page appears to be up now, but it still says that my code is invalid. This is really getting old. Kinda makes you not want to buy these pre-purchase cards anymore.
              Could you send me a private message with your code included? I'd like to see if i can help.

              Comment


                #8
                Re: Jack Ryan - Walmart / Vudu Preorder

                Not only does mine not work, but I called you guys yesterday and he said there was nothing that he could do about it. He said he would provide me a credit on my account and that never even happend!

                Comment


                  #9
                  Re: Jack Ryan - Walmart / Vudu Preorder

                  Originally posted by danieljmjones View Post
                  Not only does mine not work, but I called you guys yesterday and he said there was nothing that he could do about it. He said he would provide me a credit on my account and that never even happend!
                  Would you happen to have your case reference number available?

                  Comment


                    #10
                    Re: Jack Ryan - Walmart / Vudu Preorder

                    I just tried my code also and it says invalid i do have the receipt too should i go back to walmart and exchange it - it seems as if i am not the only one though so i do not want to return it if it will work eventually

                    Comment


                      #11
                      Re: Jack Ryan - Walmart / Vudu Preorder

                      Originally posted by alexy25 View Post
                      I just tried my code also and it says invalid i do have the receipt too should i go back to walmart and exchange it - it seems as if i am not the only one though so i do not want to return it if it will work eventually
                      Send me your code in a private message and we can take a look at whats happening

                      Comment


                        #12
                        Re: Jack Ryan - Walmart / Vudu Preorder

                        Originally posted by DanielH View Post
                        Would you happen to have your case reference number available?
                        He gave me yesterdays date 04.01 and the number 717 I believe as a reference number.

                        Comment


                          #13
                          Re: Jack Ryan - Walmart / Vudu Preorder

                          As i had mentioned in a previous post, this launched in stores a bit early. We changed the date on the promotion now to make it redeemable. Please wait about a hour, and it give it another try at the redemption page. It should work.

                          If anyone still has trouble redeeming, please let me know.

                          Comment


                            #14
                            Re: Jack Ryan - Walmart / Vudu Preorder

                            Originally posted by danieljmjones View Post
                            He gave me yesterdays date 04.01 and the number 717 I believe as a reference number.
                            The support agent did add a service credit to your account.

                            Comment


                              #15
                              Re: Jack Ryan - Walmart / Vudu Preorder

                              Originally posted by DanielH View Post
                              The support agent did add a service credit to your account.
                              Where do you find the credit?

                              Comment

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