Vudu Forum Guidelines

Vudu Forum Guidelines

The Vudu Forums are designed to help viewers get the most out of their Vudu experience. Here, Vudu customers may post information, questions, ideas, etc. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Vudu customers with questions and/or problems with their Vudu service, there are also off-topic areas available within the Vudu Forums for users to chat with like-minded people, subject to the limitations below.

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New to Vudu services and I feeling rather ripped off with it

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    New to Vudu services and I feeling rather ripped off with it

    So I bought Divergent and used the code to get my digital copy. I had heard good things about Vudu so I figured I would give it a shot. My system is an i7 w/ 12GB RAM and a HD7770 graphics card. My internet connection is 30Mb and tested at 26Mb using the Vudu speed test.

    I start streaming HDX version of Divergent and it looks okay but buffers every 10 seconds or so. So I figure that I would download a copy and watch it that way. So i start the download (HDX) and go run some errands. Come back and press play to watch my movie... Its AWFUL. The quality is rather ****, and it dropped over 700 frames in the first 10 minutes. I have seen better copies done with an iphone.

    Anyone have any ideas?

    Re: New to Vudu services and I feeling rather ripped off with it

    *scratches head*

    Okay that's just WEIRD. I have the same download speeds at home and stream high def all the time without buffering. Granted, I'm just going through DVD player, but still that's odd.

    Do you have any processes running in the background that could be taxing your system? Virus checkers and such?

    I was very hesitant coming over to Vudu myself, but they've done all right by me.


      Re: New to Vudu services and I feeling rather ripped off with it

      Similar set-up and no problems here.

      Contact Vudu support. It not be easy but they'll get you through it.

      Depending on set-up Vudu can work better with some configuration of ports. Don't know why when other service don't need it. But it helps.