Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

Vudu Mismatches Master List (UV, Definition, Redemption & ALID)

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    #16
    I've updated the sheet's filters to now include:
    • Non-UV at Vudu, UV Elsewhere
    • Non-MA at Vudu, MA Elsewhere
    • SD at Vudu, HD Elsewhere
    • HDX at Vudu gives SD at myUV
    • Vudu Code Problems
    • ALID Problems
    • Other Problems & Notes

    Comment


      #17
      I added...
      • Community: Season 1 - Some episodes may not be UV at Vudu or may not port due to ALID mismatches with FandangoNow.
      • The Hollars - Possible ALID mismatch with Sony.

      Comment


        #18
        Originally posted by lostinva View Post

        I emailed last night and got a response that the issue has been addressed but as of yet I don't see any change at Vudu. I can see it was deleted or replaced in my UV account and has a new purchase date listed.
        They may have jut reinserted the same ALID. Be sure to tell them to reinsert using the US ALID that matches Vudu's.

        Comment


          #19
          Originally posted by RogerJ View Post

          They may have jut reinserted the same ALID. Be sure to tell them to reinsert using the US ALID that matches Vudu's.
          Could be. I'll wait another 24 hours per their email before I bug them again about it. It still shows as owned in Fandango, so it didn't seem to affect anything there. Also I know Fandango is a MA vendor now, but I'm not linking it for now. That would in theory push it to MA, but doesn't fix the issue with UV.

          Comment


            #20
            I'm having the same problem with The Hollars

            Comment


              #21
              I redeemed Hollars at Sony and it wouldn't port into VUDU or FN. I worked with Sony customer care and they provided a new code to redeem directly at VUDU. VUDU wouldn't accept the code. Tried it at MA and the code worked. So Hollars is stuck at myUV and in MA for all MA proivers for me.

              Comment


                #22
                I updated The Hollars with the code redemption problem and added...
                • Mr Smith Goes to Washington - Codes Won't Redeem
                • Panic 5 Bravo - Codes Won't Redeem

                Comment


                  #23
                  I added...
                  • Children of the Corn: Runaway - Not UV at Vudu yet but shows UV on the movie case and code insert.

                  Comment


                    #24
                    I added...
                    • Out of the Furnace - Not UV at Vudu yet but shows UV on the movie case and code insert.

                    Comment


                      #25
                      Originally posted by RogerJ View Post
                      I added...
                      • Out of the Furnace - Not UV at Vudu yet but should be.
                      Relativity discontinued UV support. You would continue to have UV rights if purchased or redeemed before it was dropped. Otherwise, the code still redeems in Vudu but doesn't give UV rights.

                      Comment


                        #26
                        Originally posted by lostinva View Post

                        Relativity discontinued UV support. You would continue to have UV rights if purchased or redeemed before it was dropped. Otherwise, the code still redeems in Vudu but doesn't give UV rights.
                        I know they dropped UV rights for codes released after a certain date. But if a code sheet or more importantly, the movie case, advertises a UV logo, then it should be UV. Anything less is false advertising plain and simple.

                        Comment


                          #27
                          The studio didn't just pull support, they flat out went bankrupt and was sold off to another company. It's not such a cut and dry case of false advertising. It would be ideal for the packaging on old stock to have a disclaimer, but I wouldn't fault Vudu for anything unless you already owned the title in UV and it wouldn't port in since we aren't supposed to lose UV rights regardless of the fate of the studio or retailer.

                          Comment


                            #28
                            Originally posted by lostinva View Post
                            The studio didn't just pull support, they flat out went bankrupt and was sold off to another company. It's not such a cut and dry case of false advertising. It would be ideal for the packaging on old stock to have a disclaimer, but I wouldn't fault Vudu for anything unless you already owned the title in UV and it wouldn't port in since we aren't supposed to lose UV rights regardless of the fate of the studio or retailer.
                            The responsibility falls on whoever owns the licence. If the original studio was bought by another studio, the new studio bares that responsibility. I realize that it gets complicated at that point, but they don't just buy the licences and properties, they also buy their obligations.

                            Comment


                              #29
                              I added...
                              • The Ballad of Lefty Brown - Not UV at Vudu yet but shows UV on the movie case and code insert.
                              • UnReal: Season 1 - Not UV at Vudu yet but shows UV on the movie case and code insert.

                              Comment


                                #30
                                I added...
                                • Faith Under Fire - Not UV at Vudu yet but is UV at myUV and Sony.
                                • The Last Movie Star - Not UV at Vudu yet but shows UV on the movie case and code insert.
                                • The Swan Princess: A Royal Myztery - Not UV at Vudu yet but is UV at myUV and Sony.

                                Comment

                                Working...
                                X