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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Annihilation UHD not playing on Nvidia SHIELD TV

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    Annihilation UHD not playing on Nvidia SHIELD TV

    Same issue i reported a few months ago with Downsizing. Once you select the title, it loads for about a minute and then doesn't play. I was really looking forward to seeing this in 4K, and the Nvidia Shield is the only device I have to watch vudu on. Between the 2 titles I have spent 30$ on stuff I literally am unable to watch. Vudu confirmed the problem with Downsizing, saying it would be fixed soon and that was months ago.

    #2
    Originally posted by ddelrymple View Post
    Same issue i reported a few months ago with Downsizing. Once you select the title, it loads for about a minute and then doesn't play. I was really looking forward to seeing this in 4K, and the Nvidia Shield is the only device I have to watch vudu on. Between the 2 titles I have spent 30$ on stuff I literally am unable to watch. Vudu confirmed the problem with Downsizing, saying it would be fixed soon and that was months ago.
    You didn't miss anything with "Downsizing" as that was a terrible movie. Sorry for the issues you're having.

    118 UHD
    844 HDX
    3 SD

    Comment


      #3
      Originally posted by ddelrymple View Post
      Same issue i reported a few months ago with Downsizing. Once you select the title, it loads for about a minute and then doesn't play. I was really looking forward to seeing this in 4K, and the Nvidia Shield is the only device I have to watch vudu on. Between the 2 titles I have spent 30$ on stuff I literally am unable to watch. Vudu confirmed the problem with Downsizing, saying it would be fixed soon and that was months ago.
      Paramount UHD titles have had issues on Shield - Nvidia said it is fixed in the Android TV O system update, which I believe was just released. Please update to the latest Shield firmware and then try it.

      https://shield.nvidia.com/blog/shiel...update-May2018

      Comment


        #4
        I have the same problem.
        I tried it, was already on the latest system software. Reloaded my shield. Annihilation will not play. I don't even get an option to watch hdx.

        IT is super disappointing to spend money and not be able to watch the movie you purchased. I do not think it is a shield issue as all my other uhd movies play.
        So what is the solution? wait and see isn't a solution when money is involved.

        Comment


          #5
          Originally posted by Jake View Post

          Paramount UHD titles have had issues on Shield - Nvidia said it is fixed in the Android TV O system update, which I believe was just released. Please update to the latest Shield firmware and then try it.

          https://shield.nvidia.com/blog/shiel...update-May2018
          Not released for all yet, it's a slow staged rollout- but very much looking forward to the fix. Thanks

          Comment


            #6
            Same problem on 2015 16GB Shield. My understanding is the Oreo upgrade isnt even open to public yet. I?m having these problems with Annihilation, Braveheart and Gladiator in UHD. Plays fine on FandangoNow however.

            Comment


              #7
              Originally posted by PortOfDreams View Post
              Same problem on 2015 16GB Shield. My understanding is the Oreo upgrade isnt even open to public yet. I?m having these problems with Annihilation, Braveheart and Gladiator in UHD. Plays fine on FandangoNow however.
              I am the OP and I can confirm that with the Oreo upgrade (i am in the beta) it does play! So just hang in there

              Comment


                #8
                Cool thanks, I?ll hang tight. It is odd they would work in UHD on another app.

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