I tried to buy GoT Season 7 with the $9.99 Blu-ray + HDX Digital offer, even redeeming multiple Walmart GC offers and loading them to Vudu. However, when I go to check out it says "This item is currently out of stock at Walmart.com" -- even though the Blu-ray is still available at Walmart.com (at full price, of course). When will this be fixed? I don't care how long the discs are on backorder as long as I get the offer with HDX streaming. This sort of fail makes the deal look illusory, especially since there's no BF-like "limited quantity" disclaimers.
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Game of Thrones S7 Disc + Digital
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There are other Blu-ray versions of Season 7 showing as in stock on Walmart.com:
https://www.walmart.com/ip/Game-of-T...l-HD/552321875
https://www.walmart.com/ip/Game-Of-T...ital/897316002
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I have contacted Vudu support demanding that they honor the ad price on GoT S7 Blu-ray + HDX. I attached a PDF copy of the Vudu blog post (which this forum won't let me attach here) showing that you advertised $9.99 thru today on GoT, including a link (visible from the PDF) showing it is S7. I also advised support that unless this was resolved sometime this afternoon, I would call 1-800-WAL-MART and/or the Arkansas AG's office. (I still plan on doing that if necessary; I'm just saving my gunpowder so you can do the right thing.) I also reserved the right to buy it for $39.99 + tax and demand a refund for the $30+ difference.
Legally, this is an old-fashioned "bait-and-switch" sales tactic that has been held for decades to violate consumer protection laws in virtually every state. "Bait-and-switch" happens when a retailer advertises a high-quality item for a deep discount (the "bait") WITHOUT disclosing in the ad that the price is valid for only a limited quantity, so that when people arrive the retailer claims they ran out of the sale item and tries to substitute goods of a higher price and/or lower quality (the "switch"). I understand this offer is part of a promotion similar to Black Friday sales (I won't name the competitor's promotion but we all know what it is), but the legal distinction between "bait-and-switch" and Black Friday is that Black Friday ads generally DO disclose a quantity limit and/or narrow time limit (i.e., 7-9 AM). Vudu's ads did NOT disclose any limitation to the offer other than the two days (7/16 & 7/17).
FelipeF : Watch your PMs for some additional details.
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Originally posted by RBBrittain View PostI have contacted Vudu support demanding that they honor the ad price on GoT S7 Blu-ray + HDX. I attached a PDF copy of the Vudu blog post (which this forum won't let me attach here) showing that you advertised $9.99 thru today on GoT, including a link (visible from the PDF) showing it is S7. I also advised support that unless this was resolved sometime this afternoon, I would call 1-800-WAL-MART and/or the Arkansas AG's office. (I still plan on doing that if necessary; I'm just saving my gunpowder so you can do the right thing.) I also reserved the right to buy it for $39.99 + tax and demand a refund for the $30+ difference.
Legally, this is an old-fashioned "bait-and-switch" sales tactic that has been held for decades to violate consumer protection laws in virtually every state. "Bait-and-switch" happens when a retailer advertises a high-quality item for a deep discount (the "bait") WITHOUT disclosing in the ad that the price is valid for only a limited quantity, so that when people arrive the retailer claims they ran out of the sale item and tries to substitute goods of a higher price and/or lower quality (the "switch"). I understand this offer is part of a promotion similar to Black Friday sales (I won't name the competitor's promotion but we all know what it is), but the legal distinction between "bait-and-switch" and Black Friday is that Black Friday ads generally DO disclose a quantity limit and/or narrow time limit (i.e., 7-9 AM). Vudu's ads did NOT disclose any limitation to the offer other than the two days (7/16 & 7/17).
FelipeF : Watch your PMs for some additional details.
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Originally posted by RBBrittain View PostI have contacted Vudu support demanding that they honor the ad price on GoT S7 Blu-ray + HDX. I attached a PDF copy of the Vudu blog post (which this forum won't let me attach here) showing that you advertised $9.99 thru today on GoT, including a link (visible from the PDF) showing it is S7. I also advised support that unless this was resolved sometime this afternoon, I would call 1-800-WAL-MART and/or the Arkansas AG's office. (I still plan on doing that if necessary; I'm just saving my gunpowder so you can do the right thing.) I also reserved the right to buy it for $39.99 + tax and demand a refund for the $30+ difference.
Legally, this is an old-fashioned "bait-and-switch" sales tactic that has been held for decades to violate consumer protection laws in virtually every state. "Bait-and-switch" happens when a retailer advertises a high-quality item for a deep discount (the "bait") WITHOUT disclosing in the ad that the price is valid for only a limited quantity, so that when people arrive the retailer claims they ran out of the sale item and tries to substitute goods of a higher price and/or lower quality (the "switch"). I understand this offer is part of a promotion similar to Black Friday sales (I won't name the competitor's promotion but we all know what it is), but the legal distinction between "bait-and-switch" and Black Friday is that Black Friday ads generally DO disclose a quantity limit and/or narrow time limit (i.e., 7-9 AM). Vudu's ads did NOT disclose any limitation to the offer other than the two days (7/16 & 7/17).
FelipeF : Watch your PMs for some additional details.
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