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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Chrome 69 (Windows) broke HDCP support?

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    Chrome 69 (Windows) broke HDCP support?

    I just updated my Chrome and now I can't playback movies in HD. Anyone else?
    Attached Files

    #2
    Originally posted by markazali View Post
    I just updated my Chrome and now I can't playback movies in HD. Anyone else?
    No, I just tried "Rampage" in HDX on the Chrome browser and it works just fine.

    152 UHD
    827 HDX
    3 SD

    Comment


      #3
      Yes, I'm having the exact same issue. It worked directly before the upgrade, and not after. HDX playback still works in IE, thankfully - but Chrome is definitely broken.

      Comment


        #4
        Originally posted by markazali View Post
        I just updated my Chrome and now I can't playback movies in HD. Anyone else?
        Hi Markazali,

        Could you tell us which operating system you're currently running? HD content was working for you before the chrome update?

        Thanks,
        Dan

        Comment


          #5
          Are you using an external monitor? And if so - can you make sure the monitor driver is up to date and from the correct manufacturer, and not just using the "generic PnP monitor" driver? (this has fixed this issue on Windows in some cases)

          Comment


            #6
            I am using Windows 10 Home 10.0.17134 on an external monitor, using the most current driver and not the generic PnP monitor. Vudu playback worked in Chrome minutes before I updated, and stopped with the HDCP error directly after. It still works great in IE. It's safe to say the problem is with the Chrome update.

            Comment


              #7
              Originally posted by Gmitts View Post
              I am using Windows 10 Home 10.0.17134 on an external monitor, using the most current driver and not the generic PnP monitor. Vudu playback worked in Chrome minutes before I updated, and stopped with the HDCP error directly after. It still works great in IE. It's safe to say the problem is with the Chrome update.
              Thanks for the info Gmitts, I'll pass it along to our team.

              Comment


                #8
                Originally posted by DanielH View Post

                Hi Markazali,

                Could you tell us which operating system you're currently running? HD content was working for you before the chrome update?

                Thanks,
                Dan

                Version 69.0.3497.81 (Official Build) (64-bit)
                Windows 7 Build 7601; SP1

                HD content was working just fine before and I am using a desktop with 2 monitors connected via DVI

                Comment


                  #9
                  I've also experienced the same issue since updating to Chrome 69 when trying to playback anything in HDX .
                  I get the HDCP playback error however the video plays in the background.

                  Windows 10 (Version 10.0.17134.191) Build 1803
                  Chrome: Version 69.0.3497.81 (Official Build) (64-bit)
                  Monitors: 2x Dell U2415 external monitors connected via Display Port with the drivers installed.
                  Graphics Card: nVidia GeForce GTX 1080 (Driver Version: 399.07)

                  Comment


                    #10
                    Broken for me as well.
                    Windows 10 Pro 1803
                    Chrome 69
                    Intel UHD Graphics 630 (integrated gpu on 8086k cpu)
                    LG 55lm7600-ua TV via HDMI with upnp driver (they don't make a windows driver for this TV)

                    Worked on previous chrome
                    Also broken on Edge browser, not sure if it ever worked
                    Works fine with latest nightly build of Firefox

                    Comment


                      #11
                      And for me as well.

                      Windows 10 Pro 1803
                      Chrome 69
                      Nvidia 860M
                      Viewsonic monitor (forgot the model#, but positive I'm not using the generic driver)

                      Comment


                        #12
                        I'm having same issue here. Trying Big Bang Theory, Solo, Avengers, Grimm too.

                        Comment


                          #13
                          Same here - Chrome 69.0.3497.100 not working, while Edge 42.17134.1.0 is.

                          Anyone get this working yet?

                          Comment


                            #14
                            I'm also having the same issue with Chrome and their latest update.

                            Comment


                              #15
                              Just upgraded from Chrome 69 to Chrome 70.0.3538.77 and the HD playback is still broken! Luckily it works in Microsoft Edge!

                              Comment

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