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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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New VUDU Software Version 1.1.0!

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    New VUDU Software Version 1.1.0!

    VUDU Community,

    We are pleased to announce the release of VUDU software version 1.1.0 . This is the first of many releases coming over the next few months. VUDU is a living device -- it changes over time. The product you purchased will not only be different...it will be better.

    Take a look at the enhancements we've added to your service.

    Coming Soon -- Now displays date of arrival


    If a movie is "coming soon" to VUDU but not yet available for rental or purchase, its Movie Details screen will now display the date of arrival--that date upon which users will be able to rent/and or purchase the title.
    • Reason: To better communicate expectations with customers about movie will become available.
    • Located in: Coming Soon button on the Find Movies screen.
    Filter by Language

    Filter by language has been added to the Explore Genres screen in Find Movies. Users can now filter by 15 languages, only displaying movies of a selected language.
    • Reason: VUDU is adding new foreign language content through new partnerships with distributors such as France's Studio Canal and others.
    • Located in: Find Movies/Explore Genres/Filter/Language.
    Net Remote Control (IP Control)

    The Net remote feature allows the sending of remote commands to a VUDU client over a direct network connection, for example from a home PC, networked PDA, laptop, or IP capable remote.
    • Reason: Custom Installers need this protocol to integrate a VUDU box into complex home theater / home automation systems.
    • Located in: The ability to enable or disable Net remote functionality has been added Info & Settings/Advanced Settings/Network Remote.
    We thank you for your continued support and look forward to receiving your feedback. Stay tuned for more coming soon.

    Regards,

    Patrick Cosson
    VP, Marketing
    VUDU

    #2
    Re: New VUDU Software Version 1.1.0!

    Very nice!! The availability info is particularly useful - great job!! and Happy Thanksgiving!!

    Comment


      #3
      Re: New VUDU Software Version 1.1.0!

      Heh, heh!

      Now you guys know why I kept on saying, "You should see coming soon dates...", etc..It was confusing knowing what was a database addition vs. software addition...

      Comment


        #4
        Re: New VUDU Software Version 1.1.0!

        I had to get this in before I go off to my Thanksgiving dinner.

        It appears that that the rental price for movies is displayed (featured movies) whether or not they're available yet for rent. I don't think this was the case previously -- I find this very confusing. Scrolling across the screen, I can't tell which movies are available for rent or not.

        Prior to v1.1.0, if the movie was buy only, the rental price wasn't displayed, that was much more intuitive and provided an instant at-a-glance status.

        I would much prefer not to see the rental price until it's for rent. If I'm interested in renting a movie that I know is not yet available I can go to the detail screen and find the rental availability date. The best of both worlds.

        Not a complaint, but a suggestion that I think would improve the interface. I would be curious if others agree .... Happy Thanksgiving!

        Comment


          #5
          Re: New VUDU Software Version 1.1.0!

          mbustin,

          Thanks for the input. We'll make sure this gets some consideration. I think I remember seeing that myself but didn't put 2 and 2 together like you did...

          Comment


            #6
            Re: New VUDU Software Version 1.1.0!

            I agree with mbustin as well. Since I never want to buy movies, not being able to tell what is available for rental will make it a little difficult. I think the information is useful that it will be available for rent soon (as opposed to not yet determined). Maybe making the rental price show up in a different color or looking "grayed out" might help.

            Comment


              #7
              Re: New VUDU Software Version 1.1.0!

              Sorry for the bother this is causing. This premature rental price listing is definitely a bug in the 1.1.0 release that the beta testers missed. I'm confident a "patch" will be sent out to fix this as soon as possible. This ongoing evolution of the Vudu does mean that occasionally one will slip past us testers.

              Comment


                #8
                Re: New VUDU Software Version 1.1.0!

                Pretty sure it was caught as I remember reading about this same issue. Will check to make certain.

                Happy Turkeyday to all!

                Comment


                  #9
                  Re: New VUDU Software Version 1.1.0!

                  I've had my Vudu for about a month now and I've been lurking here for quite a while but I'll make my first post today.

                  I'm very pleased with my Vudu and I just wanted to put in a quick note of appreciation to Vudu for showing clear commitment to listening to the user community.

                  I share some of the common frustrations as posted by others but I also realize that this product is in its infancy and is only going to get better. I've watched the product evolve over the past month and it just keeps getting better and better.

                  I'll be spending the holiday season showing this device off to everyone who sets foot in my house (whether they like it or not! ).

                  Here's to a 2008 filled with growth and prosperity for Vudu and for all of us!

                  Comment


                    #10
                    Re: New VUDU Software Version 1.1.0!

                    Welcome Mebby. You captured my thoughts exactly. Here's to the future.

                    Comment


                      #11
                      Re: New VUDU Software Version 1.1.0!

                      Originally posted by mebby View Post
                      I've had my Vudu for about a month now and I've been lurking here for quite a while but I'll make my first post today.

                      I'm very pleased with my Vudu and I just wanted to put in a quick note of appreciation to Vudu for showing clear commitment to listening to the user community.

                      I share some of the common frustrations as posted by others but I also realize that this product is in its infancy and is only going to get better. I've watched the product evolve over the past month and it just keeps getting better and better.

                      I'll be spending the holiday season showing this device off to everyone who sets foot in my house (whether they like it or not! ).

                      Here's to a 2008 filled with growth and prosperity for Vudu and for all of us!
                      Welcome to the Vudu Forum Mebby, and thank you for a great first post. I know there are going to be some more great things coming very soon that will demonstrate how your Vudu investment will keep delivering new and improved functionality. Remember that your VUDU is a "living" product that will continue to realize improvements whether that's bug fixes or introducing new features. Though it may not always seem so, my last year as a beta tester has convinced me that they will strive to be responsive to customer's needs.

                      Comment


                        #12
                        Re: New VUDU Software Version 1.1.0!

                        I too think the new software update is a great help. Very informative. Now instead of renting it at Blockbuster today I can wait until the middle of December to rent the film. VUDU has given me the gift of patience. Thanks!

                        Happy Thanksgiving all!

                        Comment


                          #13
                          Re: New VUDU Software Version 1.1.0!

                          Originally posted by mbustin View Post
                          I had to get this in before I go off to my Thanksgiving dinner.

                          It appears that that the rental price for movies is displayed (featured movies) whether or not they're available yet for rent. I don't think this was the case previously -- I find this very confusing. Scrolling across the screen, I can't tell which movies are available for rent or not.
                          mbustin,

                          Just to let you know - this has already been reported. I'd expect it will be fixed as soon as possible. Thank you for finding this and pointing it out and confirming this issue.

                          Again - customer feedback is a major driver here and as can be seen in this release just about everything in it is based on customer requests several of them have been driven by you guys in these forums. So keep up the good work!

                          Comment


                            #14
                            Re: New VUDU Software Version 1.1.0!

                            Originally posted by rlauwereins View Post
                            Pretty sure it was caught as I remember reading about this same issue. Will check to make certain.

                            Happy Turkeyday to all!
                            I see this was confirmed - I got a bit delayed with 'preparation' activities. Know Vudu will fix this.

                            Comment


                              #15
                              Re: New VUDU Software Version 1.1.0!

                              That's good to hear ... thanks all. Looking forward to seeing some HD content tomorrow

                              Comment

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