Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

UV Porting Rights for GLADIATOR (Extended) Disappeared

Collapse
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
    #1

    UV Porting Rights for GLADIATOR (Extended) Disappeared

    This title was UV eligible until a few days ago and is in our UV libraries. Now it does not port in from MYUV.

    VUDU appears to have removed the ALID so it no longer ports in.

    Please fix.

    Tags: None
    #2
    Originally posted by Rex Strother View Post
    This title was UV eligible until a few days ago and is in our UV libraries. Now it does not port in from MYUV.

    VUDU appears to have removed the ALID so it no longer ports in.

    Please fix.

    I noticed the movie count on my UV account had dropped by one and I was wondering what movie had disappeared. How did you figure out which one it was? That's some good detective work.

    The best I could manage was to narrow down that it wasn't a MA title because MA movie counts were not affected. Also I knew that it was something I had purchased under my own Vudu account because my Vudu movie count was not affected but the movie count on my family member's linked Vudu accounts had dropped by one (while their MA movie counts had not).

    I was still scratching my head on this one until I read your post.

    Comment

      #3
      SAME HERE, what the heck is going on.

      Comment

        #4
        Mine is missing as well.

        Comment

          #5
          The missing film / UV rights here, as well as the random UV rights that suddenly disappeared without any explanation 2-3 weeks ago from many people's UV accounts has me greatly worried. What is causing these rights / films to just suddenly disappear? NO ONE should have the power to do that, as we spent money on these films AND the UV rights that accompanied them. As such, no movies should ever simply disappear from anyone's UV / VUDU accounts.

          Whatever / whomever is causing it to happen needs to stop. My gut tells me that it is due to tinkering by Ultraviolet as they prepare to close up shop at the end of July. That said, no matter who is causing it, it is simply unacceptable for ANY films to disappear from our UV lockers and providers.

          Comment

            #6
            Originally posted by lou_493@yahoo.com View Post
            The missing film / UV rights here, as well as the random UV rights that suddenly disappeared without any explanation 2-3 weeks ago from many people's UV accounts has me greatly worried. What is causing these rights / films to just suddenly disappear? NO ONE should have the power to do that, as we spent money on these films AND the UV rights that accompanied them. As such, no movies should ever simply disappear from anyone's UV / VUDU accounts.

            Whatever / whomever is causing it to happen needs to stop. My gut tells me that it is due to tinkering by Ultraviolet as they prepare to close up shop at the end of July. That said, no matter who is causing it, it is simply unacceptable for ANY films to disappear from our UV lockers and providers.
            The worst part of this is that by and large, no one is taking responsibility. I lost UV rights to a movie, which caused it to be removed from linked accounts. Everyone I've contacted blames someone else, and states they are not responsible. I guess once UV shuts down, they can just delete your entire library & say it was UV's fault.

            Comment

              #7
              As of last check, VUDU sent 66 removal a requests to MA for my titles. Of the 66, 10 are duplicate requests, 23 ported to MA via other providers (iTunes - redeemed there pre -MA), which leaves 33 titles missing from my MA. Yet all the titles show in VUDU and myUV.

              In addition, 3 episodes of BTAS V1 and 1 episodes from V3 were removed from myUV. Yet these still show in VUDU.

              My total loss of content so far is 37 items.

              And I am experiencing similar issues attempting to obtain help and often feel like I am a pinball being bounced around between help desks (WB, UV, VUDU, FN, MA).

              Comment

                #8
                Originally posted by B2Net View Post
                As of last check, VUDU sent 66 removal a requests to MA for my titles. Of the 66, 10 are duplicate requests, 23 ported to MA via other providers (iTunes - redeemed there pre -MA), which leaves 33 titles missing from my MA. Yet all the titles show in VUDU and myUV.

                In addition, 3 episodes of BTAS V1 and 1 episodes from V3 were removed from myUV. Yet these still show in VUDU.

                My total loss of content so far is 37 items.

                And I am experiencing similar issues attempting to obtain help and often feel like I am a pinball being bounced around between help desks (WB, UV, VUDU, FN, MA).
                But, VUDU is adamant that they NEVER delete rights from accounts. :-P

                If only VUDU lived up to that.

                Comment

                  #9
                  Originally posted by gamescan View Post

                  But, VUDU is adamant that they NEVER delete rights from accounts. :-P

                  If only VUDU lived up to that.
                  It may be some issue with UV sending something to VUDU which VUDU is passing to MA causing the MA removals. The BTAS issue is an ALID issue. So in essence VUDU itself may not be the cause. But for sure their system has somes involvement.

                  Comment

                    #10
                    Gladiator (Extended Edition) was mistakenly given UV rights. It's not to have UV rights outside of Europe.

                    Comment

                      #11
                      I got Gladiator (Extended Edition) from Paramount's U.S. site, which also shows it as eligible for UV rights even today. Now my UV copy no longer imports to Vudu and Paramount's site no longer permits playback either. While Vudu may be at the mercy of the studio (you can't give what they don't offer), Vudu should be pushing back on Paramount for their customers, especially in light of UV's closure.

                      Comment

                        #12
                        So not cool to yank away a license from us--a license that we've owned for years--and simply chalk it to it all being a mistake.

                        Comment

                          #13
                          I don't know if there was pushback or if it was a typical clerical error but the movie is showing up in my account again. Thanks.

                          Comment

                            #14
                            The film appears to have been fixed so that it ports - so ... that's a win.

                            Comment

                              #15
                              The UV rights from Vudu have been restored. Funny thing is I was only able to view them after I refreshed my count at myuv.com

                              Comment

                              Previous template Next
                              Working...
                              X