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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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UHD rights for movies without UHD to stream

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    UHD rights for movies without UHD to stream

    I have Ex Machina in my movies and now vudu says i own it in UHD but i cannot strream in UHD nor does it list UHD for the specs at the bottom of the product page. Other customers are seeing the same thing for other movies such as Ghostbusters movies, Labyrinth, Sausage Party. Why are you granting UHD rights when you do not have UHD copies to stream? Is this temporary?

    #2
    These were imported from UV before it is fully shut down - we recently added a feature to import titles/versions that weren't yet available on the Vudu service, so you would not lose the rights.

    Since you have the rights in Vudu now, once the titles are added in UHD (this is ongoing, but can't give dates on specific titles) you will be able to stream them on the service.

    Comment


      #3
      Originally posted by Jake View Post
      These were imported from UV before it is fully shut down - we recently added a feature to import titles/versions that weren't yet available on the Vudu service, so you would not lose the rights.

      Since you have the rights in Vudu now, once the titles are added in UHD (this is ongoing, but can't give dates on specific titles) you will be able to stream them on the service.
      Thank you for the update and clarification. The import also helped on other issues as well. Thank you for that.

      I actually have a title owned in HD where VUDU only offers SD (the Lorax 1972). I assume this will be the same situation and once VUDU acquires the rights to HD, it will be available for streaming.

      Comment


        #4
        Originally posted by B2Net View Post

        Thank you for the update and clarification. The import also helped on other issues as well. Thank you for that.

        I actually have a title owned in HD where VUDU only offers SD (the Lorax 1972). I assume this will be the same situation and once VUDU acquires the rights to HD, it will be available for streaming.
        Yes - again, can't comment on any specific titles but if and when it's added to the service it will be streamable if you have the rights already.

        Comment


          #5
          Originally posted by Jake View Post

          Yes - again, can't comment on any specific titles but if and when it's added to the service it will be streamable if you have the rights already.
          Thank you

          Comment


            #6
            I for one do appreciate Vudu taking that action to ensure our higher quality licenses aren't lost from UV closing. Thanks for taking the initiative on this Vudu! FelipeF

            Comment


              #7
              Originally posted by Savio View Post
              I for one do appreciate Vudu taking that action to ensure our higher quality licenses aren't lost from UV closing. Thanks for taking the initiative on this Vudu! FelipeF
              I agree. It causes confusion, but it's worth it. Thanks Vudu.

              Comment


                #8
                A simple solution would be to offer free upgrades. Apple iTunes has done it for nearly 2 years now without any issue. It seems to be working great for them. People are always talking about iTunes and $5 movies. I'd love to see it offered by Vudu. I'm not sure why they wouldn't be able to get the same deal or one similar. It would really bring Vudu back into the forefront..

                Comment


                  #9
                  thank you for confirming Jake.

                  Comment


                    #10
                    Originally posted by Jake View Post
                    These were imported from UV before it is fully shut down - we recently added a feature to import titles/versions that weren't yet available on the Vudu service, so you would not lose the rights.

                    Since you have the rights in Vudu now, once the titles are added in UHD (this is ongoing, but can't give dates on specific titles) you will be able to stream them on the service.
                    I have a title in HD in UV that VUDU only offers in SD, and it wasn't part of the group of titles whose rights ported in from UV in the higher resolution.

                    Will there be another wave of titles with rights porting in?

                    Comment


                      #11
                      Originally posted by JimD17 View Post
                      A simple solution would be to offer free upgrades. Apple iTunes has done it for nearly 2 years now without any issue. It seems to be working great for them. People are always talking about iTunes and $5 movies. I'd love to see it offered by Vudu. I'm not sure why they wouldn't be able to get the same deal or one similar. It would really bring Vudu back into the forefront..
                      Yes, for sure. It has completely changed my buying strategy. I still buy on Vudu when there is a good deal, but it's not nearly as much as it used to be because of what their competitor offers.

                      Comment


                        #12
                        Thank you Vudu!

                        Comment

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