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sub accounts are not getting movies put on main account?

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    sub accounts are not getting movies put on main account?

    I have the main vudu account and a few of my family and friends have created sub accounts linked to my main account so we can share movies.... but I added a digital code yesterday for the movie Cinderella (live action) and it only shows up on my account..not theirs? Why can't they get this movie when they get all others in my library?

    #2
    Re: sub accounts are not getting movies put on main account?

    Disney isn't a part of UV so Cinderella wouldn't populate in this UV sub accounts.
    Vudu Forum Moderator

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      #3
      Re: sub accounts are not getting movies put on main account?

      Originally posted by JohnA View Post
      Disney isn't a part of UV so Cinderella wouldn't populate in this UV sub accounts.
      But the sub accounts are vudu accounts not UV accounts... so the disney movies should still show up in the shared library?

      Comment


        #4
        Re: sub accounts are not getting movies put on main account?

        Originally posted by JohnA View Post
        Disney isn't a part of UV so Cinderella wouldn't populate in this UV sub accounts.
        Yes I understand that disney is not part of UV .... but the two sub accounts are both vudu accounts linked to my account throgh the share movies (library) option on the vudu website... so any movie added by me should be available on the shared accounts.

        Comment


          #5
          Re: sub accounts are not getting movies put on main account?

          Originally posted by purpledragon View Post
          Yes I understand that disney is not part of UV .... but the two sub accounts are both vudu accounts linked to my account throgh the share movies (library) option on the vudu website... so any movie added by me should be available on the shared accounts.
          For movies to share between Vudu subaccounts they have to be Ultraviolet movies they cannot be disney or any other non-UV movie

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            #6
            Re: sub accounts are not getting movies put on main account?

            Ok... thank you for clearing it up for me

            Comment


              #7
              Re: sub accounts are not getting movies put on main account?

              To clarify, Vudu's "Share movies" feature is just a streamlined, simplified way of linking UV accounts via Vudu accounts.

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