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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu not showing movie info when i put my pc cursor over movie.

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    Vudu not showing movie info when i put my pc cursor over movie.

    Hello,
    Does anyone know what happened to the info that comes up from a movie when you put your pc cursor over a movie? Before if i dragged my cursor over a movie i owned it would say the resolution and other info....now when you do that it shows nothing.

    #2
    I have the same issue. All 3 browsers - Chrome, Edge, and Firefox have this issue as of Tuesday. Vudu changed something and it is really annoying. Now you have to click on the actual movie to see if you own it and what the resolution is. Vudu needs to change it back ASAP.

    Comment


      #3
      Same with me for Firefox. It works if I open a private window and sign in to Vudu in the private window. I tried clearing cache and cookies for Vudu in Firefox but it didn't work. It still works in private window, but not normal Firefox.

      Try clearing cache/cookies. It seems to be some sort of issue with that maybe.

      Comment


        #4
        Originally posted by dacripe View Post
        I have the same issue. All 3 browsers - Chrome, Edge, and Firefox have this issue as of Tuesday. Vudu changed something and it is really annoying. Now you have to click on the actual movie to see if you own it and what the resolution is. Vudu needs to change it back ASAP.
        Yes!! exactly. Highly annoying and inconvenient.....can vudu revert back to the old way?

        Comment


          #5
          It works fine for me on Firefox, but not Edge or Chrome. I cleared cookies and such with no luck. Sent in a service request to get it fixed. Will see what they say. Probably something along the lines that it is my computer and no one else is having the issue.

          Comment


            #6
            Originally posted by dacripe View Post
            It works fine for me on Firefox, but not Edge or Chrome. I cleared cookies and such with no luck. Sent in a service request to get it fixed. Will see what they say. Probably something along the lines that it is my computer and no one else is having the issue.
            Yes, just checked and only works on Firefox for me as well. Whatever company does the Vudu website needs to look at recent changes to see what they broke.

            882 UHD
            843 HDX
            5 SD


            Comment


              #7
              Originally posted by lujan View Post
              Whatever company does the Vudu website needs to look at recent changes to see what they broke.
              Not the only thing broken:

              WebUI BUG: Bundle thumbnail row display overflowing boundaries

              Comment


                #8
                Had this issue in Opera browser as well. Cleared the cache & everything is fine.

                Comment


                  #9
                  ...

                  Comment


                    #10
                    Originally posted by mrewster View Post
                    Had this issue in Opera browser as well. Cleared the cache & everything is fine.
                    I didn't clear cache but I did a reset of the Edge browser (which might also clear cache) and it's working now on Edge. I didn't try Chrome.

                    882 UHD
                    843 HDX
                    5 SD

                    Comment


                      #11
                      FelipeF Can you please look into getting this fixed? I screenshot the problem in my Firefox and other browsers

                      The left is in my Edge browser and is what displays when hovering over the title. The right is in my Firefox and is what displays when hovering over the title (nothing)

                      https://i.ibb.co/ThvGDZs/vuduissue.jpg

                      Comment


                        #12
                        Clearing cache from Edge and Firefox will work if they are broken. Chrome does not work though regardless of what I do. They need to work on that.

                        The WebUI Bug seems to be fixed at least.

                        Comment


                          #13
                          Could be temporary before it goes bonkers again, but it seems to be fixed in my Firefox for me. I reloaded and opened Vudu multiple times and the info is back to working when hover the mouse over the titles. EDIT: lol, it's back to not working again.

                          Comment


                            #14
                            It seems to be finally fixed in Chrome. All of a sudden mine started working this afternoon.

                            Comment


                              #15
                              It's not working for me in Chrome.
                              It's not working anymore in Opera, even after clearing cache.
                              This is annoying.
                              Please fix.

                              Comment

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