Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

Why are vudu purchased TV season UV licenses converting from seasons into episodes?

Collapse
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
    #1

    Why are vudu purchased TV season UV licenses converting from seasons into episodes?

    (I could have also named this thread "Help! My green checkmarks are gone!")

    I thought the UV library could not be changed once you made a purchase... but today a bunch of tv seasons in my UV library converted from a single item full season (which import between shared vudu accounts as owning the whole season) into "episode only" licenses for each episode in the season.

    So far the seasons that converted from owning the whole season into 'just episodes' are:

    Suits Season 1
    Mentalist Season 4
    Two and a Half Men Season 1, 2, 3, 4, 5, 6, 7 and 9

    Other seasons of the same show still have full season licenses with a single entry at myuv.

    Do any of the vudu reps have any idea why this is happening? Are all of the "complete season" UV licenses going to be removed from our UV libraries and converted into just the single episodes?

    Not sure why we can't get the reverse going on here, where all the single episodes get converted into a full season...


    Edit: At myuv it looks like the full season ownership may actually still be there, but the individual episodes each had a new uv license added today for each episode... but it seems vudu is ignoring the full season license for some reason now?

    Edit again: Just lost Mentalist Season 3 and 5, and Suits season 2 full season ownership via UV

    Edit again: Mentalist Season 2 just went as well. Of the 3 series affected so far (Suits, Mentalist, 2.5 Men), I only have 1 season left that is importing as a full complete season with owned checkmark, I guess that one is probably going to go soon too...
    Tags: None
    #2
    Re: Why are vudu purchased TV season UV licenses converting from seasons into episode

    Woke up this morning and there are no seasons of Mentalist, Suits, or Two and a Half Men left that are importing as complete seasons with owned checkmarks, they are only episodes now with the option to purchase the complete season despite owning the episodes.

    Sadly, now there are 3 more affected series:

    - Friends Season 1 and 2 have been converted to episodes only (these codes were actually redeemed on another service)
    - Big Bang Theory Season 1 has been converted to episodes only (I expect more seasons to disappear during the day now)
    - Pretty Little Liars Season 1 has been converted to episodes only, I guess season 2 is next

    Any idea why this most terrible thing is happening to our UV libraries?

    According to myuv, there appears to still be a "full season" ownership icon above all the episodes that isn't there on tv seasons that originally redeemed into UV as episodes only....

    If I delete all the single episodes will vudu magically see the full season again? Or will that just wipe out the season from my uv library altogether because the "full season" icon is just a "ghost" remnant of my original UV ownership?

    Comment

      #3
      Re: Why are vudu purchased TV season UV licenses converting from seasons into episode

      Originally posted by qazzaq View Post
      Woke up this morning and there are no seasons of Mentalist, Suits, or Two and a Half Men left that are importing as complete seasons with owned checkmarks, they are only episodes now with the option to purchase the complete season despite owning the episodes.

      Sadly, now there are 3 more affected series:

      - Friends Season 1 and 2 have been converted to episodes only (these codes were actually redeemed on another service)
      - Big Bang Theory Season 1 has been converted to episodes only (I expect more seasons to disappear during the day now)
      - Pretty Little Liars Season 1 has been converted to episodes only, I guess season 2 is next

      Any idea why this most terrible thing is happening to our UV libraries?

      According to myuv, there appears to still be a "full season" ownership icon above all the episodes that isn't there on tv seasons that originally redeemed into UV as episodes only....

      If I delete all the single episodes will vudu magically see the full season again? Or will that just wipe out the season from my uv library altogether because the "full season" icon is just a "ghost" remnant of my original UV ownership?
      it happened to mine as well and now it added a bunch of looney toons shorts to the begining of my library

      Comment

        #4
        Re: Why are vudu purchased TV season UV licenses converting from seasons into episode

        The inability of VUDU to "drop" the BUY NOW button for a TV season after it pulls in all the individual episodes, is an age-old one, and it's never been addressed.

        Also to find some way to "wrap" in any "free" episodes (which can't be purchased) that were only received if you redeemed a code directly at VUDU. So these "free" episodes can't be bought and are just left hanging there

        There's also the "Complete Your Season" - feature - which would be awesome if it really recognized what episodes you owned and the outstanding price of those you don't. Instead it throws in unreasonably high prices to "complete" - when buying episodes individually would be cheaper.

        If this makes things better - great. There are a lot of seasons with an episode here or there with either a missing UV right or with the wrong format (buy HDX, get SD for that one episode)

        Comment

          #5
          Re: Why are vudu purchased TV season UV licenses converting from seasons into episode

          This is actually a new issue of a single full season ALID obtained years ago being replaced by the studio today with multiple ALID, one per episode. I assume it is the studio since no one else has the rights to do an ALID replacement that I know of.

          So instead of making UV and digital video better, someone somewhere spent time, energy, and money to make the UV system worse!

          Let me demonstrate in pictures... these first 2 pictures show an example series the way it has been for the last couple of years in the uv library and in vudu, the second 2 pictures show how it looks after the changes today... This morning I took pictures of some tv seasons that had not yet converted in order to do a demonstration after they had changed:




          And now, after the changes today, this is what we have (looks like the UV site hasn't fully updated, it isn't yet showing episode 2 even though it ported in to vudu after the full season was removed):




          Can anyone spare a few thousand dollars so I can rebuy already owned content on some vudu accounts just to get back the green checkmarks that have been there for the last couple of years haha?

          Comment

          Previous template Next
          Working...
          X